Question 1

Miranda is the supervisor in the women's clothing department of a large store.Using a five-point scale,she is rating her workers' dependability,productivity,and so forth.She is using

Accepted Answer

A)   a checklist.
B)   strengths-based selection.
C)   a graphic rating scale.
D)   a behavior rating scale.E) A) and B)
F) A) and C)

Question 2

Employees who enjoy high-quality colleague relationships also engage their work with more vigor.This best illustrates the value of a work environment that satisfies employees'

Accepted Answer

A)   implementation intentions.
B)   need to belong.
C)   directive style.
D)   charisma.E) All of the above
F) B) and D)

Question 3

Engaged employees are likely to

Accepted Answer

A)   practice human factors psychology.
B)   view their work as a job rather than a calling.
C)   prefer working for managers with a directive management style.
D)   know what is expected of them at their workplace.E) A) and B)
F) None of the above

Question 4

Dr.MacCollum analyzes a job,scripts interview questions,and trains interviewers to ask the same questions,in the same order,to all applicants,rating each applicant on an established scale.Her work best illustrates that of a(n) ________ psychologist.

Accepted Answer

A)   personnel
B)   organizational
C)   human factors
D)   clinicalE) A) and B)
F) A) and D)

Question 5

If given a chance to express their own opinions during a decision-making process,people will respond more positively to the decision.This illustrates

Accepted Answer

A)   task leadership.
B)   a voice effect.
C)   360-degree feedback.
D)   a strengths-based selection system.E) None of the above
F) A) and B)

Question 6

Compared with ineffective managers,those who excel invest a _______ proportion of their time and effort trying to remedy their employees' deficiencies and a _______ proportion of their time and effort trying to enhance their employees' talents.

Accepted Answer

A)   larger;larger
B)   smaller;smaller
C)   larger;smaller
D)   smaller;largerE) B) and C)
F) None of the above

Question 7

Managers with a task-leadership style would be most likely to

Accepted Answer

A)   mediate a conflict between two argumentative employees.
B)   give employees a high degree of freedom to develop their own work procedures.
C)   remind employees of the exact deadlines for the completion of work projects.
D)   avoid closely monitoring the productivity of individual employees.E) None of the above
F) A) and B)

Question 8

Managers who set standards and keep a group focused on its goals are said to excel in

Accepted Answer

A)   task leadership.
B)   360-degree feedback.
C)   a democratic management style.
D)   human factors psychology.E) C) and D)
F) B) and D)

Question 9

People report the greatest satisfaction with their work and their lives if they

Accepted Answer

A)   work only part-time.
B)   view their work as a calling.
C)   are strongly motivated by high wages.
D)   are supervised by managers with a directive style.E) None of the above
F) A) and B)

Question 10

Analyzing job content and optimizing worker placement is a characteristic of

Accepted Answer

A)   human factors psychologists.
B)   clinical psychologists.
C)   organizational psychologists.
D)   personnel psychologists.E) C) and D)
F) A) and C)

Question 11

Managing by objectives is most clearly designed to facilitate the process of

Accepted Answer

A)   choosing a career.
B)   setting work goals.
C)   assessing job skills.
D)   scripting employment interviews.E) A) and D)
F) None of the above

Question 12

The practice of 360-degree feedback is most clearly designed to improve

Accepted Answer

A)   social leadership.
B)   the experience of flow.
C)   unstructured interviews.
D)   performance appraisal.E) A) and C)
F) All of the above

Question 13

Work is LEAST likely to be experienced as a positive and fulfilling activity for those who

Accepted Answer

A)   receive annual performance reviews.
B)   frequently experience flow.
C)   view their work as a job.
D)   are self-employed.E) All of the above
F) A) and B)

Question 14

Flow is characterized by a ________ awareness of self and a ________ awareness of the passing of time.

Accepted Answer

A)   heightened;diminished
B)   diminished;heightened
C)   heightened;heightened
D)   diminished;diminishedE) A) and B)
F) C) and D)

Question 15

Managers who delegate authority and welcome team members' participation are said to excel in

Accepted Answer

A)   structured interviews.
B)   social leadership.
C)   performance appraisal.
D)   a directive management style.E) B) and C)
F) A) and C)

Question 16

Dr.Eisenberg develops behavior rating scales for use by company supervisors to appraise the performance of workers and make decisions about job promotions.His work best illustrates that of a(n) ________ psychologist.

Accepted Answer

A)   clinical
B)   personnel
C)   organizational
D)   human factorsE) None of the above
F) A) and B)

Question 17

Designing aircraft instrument displays in such a way as to minimize pilots' misperceptions of flight data would be of most direct interest to

Accepted Answer

A)   personnel psychologists.
B)   organizational psychologists.
C)   evolutionary psychologists.
D)   human factors psychologists.E) C) and D)
F) A) and B)

Question 18

Human factors psychology is one of the three main subfields of

Accepted Answer

A)   clinical psychology.
B)   personnel psychology.
C)   social psychology.
D)   industrial-organizational psychology.E) A) and C)
F) B) and C)

Question 19

To predict effectively the job success of various applicants for a specific work position,psychologists would recommend the development of

Accepted Answer

A)   flow.
B)   task leadership.
C)   structured interviews.
D)   human factors psychology.E) B) and C)
F) A) and B)

Question 20

An employee's high level of friendliness can lead a supervisor to judge the employee as a more reliable worker than is actually the case.This is said to illustrate

Accepted Answer

A)   360-degree feedback.
B)   a halo error.
C)   a voice effect.
D)   a curse of knowledge.E) A) and B)
F) All of the above

Exam 18: Psychology at Work

Dr.Eisenberg develops behavior rating scales for use by company supervisors to appraise the performance of workers and make decisions about job promotions.His work best illustrates that of a(n) ________ psychologist.

Correct AnswerverifiedShow Answer

The practice of 360-degree feedback is most clearly designed to improve

Correct AnswerverifiedShow Answer

Designing aircraft instrument displays in such a way as to minimize pilots' misperceptions of flight data would be of most direct interest to

Correct AnswerverifiedShow Answer

People report the greatest satisfaction with their work and their lives if they

Correct AnswerverifiedShow Answer

Engaged employees are likely to

Correct AnswerverifiedShow Answer

Employees who enjoy high-quality colleague relationships also engage their work with more vigor.This best illustrates the value of a work environment that satisfies employees'

Correct AnswerverifiedShow Answer

Managers who set standards and keep a group focused on its goals are said to excel in

Correct AnswerverifiedShow Answer

Work is LEAST likely to be experienced as a positive and fulfilling activity for those who

Correct AnswerverifiedShow Answer

An employee's high level of friendliness can lead a supervisor to judge the employee as a more reliable worker than is actually the case.This is said to illustrate

Correct AnswerverifiedShow Answer

To predict effectively the job success of various applicants for a specific work position,psychologists would recommend the development of

Correct AnswerverifiedShow Answer

Managing by objectives is most clearly designed to facilitate the process of

Correct AnswerverifiedShow Answer

Managers with a task-leadership style would be most likely to

Correct AnswerverifiedShow Answer

Flow is characterized by a ________ awareness of self and a ________ awareness of the passing of time.

Correct AnswerverifiedShow Answer

Compared with ineffective managers,those who excel invest a _______ proportion of their time and effort trying to remedy their employees' deficiencies and a _______ proportion of their time and effort trying to enhance their employees' talents.

Correct AnswerverifiedShow Answer

Analyzing job content and optimizing worker placement is a characteristic of

Correct AnswerverifiedShow Answer

Miranda is the supervisor in the women's clothing department of a large store.Using a five-point scale,she is rating her workers' dependability,productivity,and so forth.She is using

Correct AnswerverifiedShow Answer

Managers who delegate authority and welcome team members' participation are said to excel in

Correct AnswerverifiedShow Answer

Human factors psychology is one of the three main subfields of

Correct AnswerverifiedShow Answer

Dr.MacCollum analyzes a job,scripts interview questions,and trains interviewers to ask the same questions,in the same order,to all applicants,rating each applicant on an established scale.Her work best illustrates that of a(n) ________ psychologist.

Correct AnswerverifiedShow Answer

If given a chance to express their own opinions during a decision-making process,people will respond more positively to the decision.This illustrates

Correct AnswerverifiedShow Answer

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Flow is characterized by a awareness of self and a awareness of the passing of time.

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Compared with ineffective managers,those who excel invest a _ proportion of their time and effort trying to remedy their employees' deficiencies and a _ proportion of their time and effort trying to enhance their employees' talents.

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