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Macy prefers classes conducted by professors who are visually appealing and entertaining rather than by professors who are knowledgeable and effective communicators.Macy probably has a(n) ________ need for cognition.


A) low
B) average
C) high
D) slightly above average

E) A) and B)
F) All of the above

Correct Answer

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The most persuasive channel of communication seems to be:


A) written.
B) audiotaped.
C) videotaped.
D) live.

E) C) and D)
F) A) and D)

Correct Answer

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D

Which statement is NOT true about the best way to deal with media information?


A) The more lifelike a medium,the more persuasive a message.
B) Messages are best comprehended and recalled when written.
C) When a message is difficult to comprehend,it is best written.
D) Messages are best comprehended and recalled when spoken.

E) All of the above
F) None of the above

Correct Answer

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In the context of persuasion,the factor that generally determines if we call attempts at persuasion education or propaganda is whether:


A) we believe them.
B) we know the communicator.
C) the message is emotional in tone.
D) the message is one-sided.

E) A) and D)
F) None of the above

Correct Answer

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A

Fear arousal facilitates persuasion most effectively when:


A) the message is framed in terms of loss.
B) fear is extremely low.
C) the target has low self-esteem.
D) the message leads people to perceive a solution.

E) None of the above
F) A) and C)

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Messages are best understood and remembered when they are:


A) audiotaped.
B) live.
C) written.
D) videotaped.

E) A) and B)
F) C) and D)

Correct Answer

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Suzy is interested in purchasing a DVD player and is overwhelmed by different models available at a local electronics store.She decides to purchase a shiny,metallic model as it is the best-looking one in the store.Suzy has been persuaded to purchase this particular DVD player because of the ________ route to persuasion.


A) peripheral
B) central
C) logical
D) factual

E) A) and C)
F) B) and C)

Correct Answer

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When a choice concerns matters of personal value or taste,________ communicators have a high influence.


A) dissimilar
B) expert
C) attractive
D) energetic

E) A) and B)
F) A) and C)

Correct Answer

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In the context of the elements of persuasion,other things being equal,information presented first usually has the most influence.This is known as ________.


A) the recency effect
B) the primacy effect
C) the foot-in-the-door phenomenon
D) the door-in-the-face technique

E) B) and C)
F) A) and B)

Correct Answer

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Credible communicators mostly succeed in persuading.These are people who do all of the following EXCEPT:


A) speak unhesitatingly.
B) look listeners in their eye.
C) appear trustworthy.
D) argue for their self-interest.

E) C) and D)
F) None of the above

Correct Answer

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We are more likely to be persuaded by the ________ route to persuasion when we are distracted or busy.


A) peripheral
B) central
C) logical
D) factual

E) B) and D)
F) B) and C)

Correct Answer

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Leah,a counsellor,conducts a session on alcoholism for the employees of a multinational corporation.She intends to discuss the ill-effects of alcohol consumption on one's physical and mental health.In order to appear credible and persuade her audience,Leah should ________.


A) speak confidently and fluently
B) make direct eye contact with her audience
C) use "you know" and "uh" frequently when speaking
D) convince her audience that she is trying to persuade them

E) B) and C)
F) A) and B)

Correct Answer

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Juan,a professional motivational speaker,intends to discuss the impact of negative thoughts on one's productivity and performance with management students.She also plans to share self-motivation tips with the students.In the context of the elements of persuasion,she can ensure that the students trust her if ________.


A) she makes direct eye contact with the students
B) she convinces them that she is trying to persuade them
C) she uses "you know" and "uh" often when speaking
D) she asks someone else to convey her expertise

E) None of the above
F) B) and C)

Correct Answer

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The ________ effect refers to how information that is presented first usually has the most influence.


A) recency
B) primacy
C) channel
D) initial

E) A) and D)
F) B) and D)

Correct Answer

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Nora,a single mom,needs to ask her parents for money.To minimize the probability that they will object to her request,she should:


A) warn them ahead of her need.
B) have her distracting little toddler with her when she makes her request.
C) present a written request.
D) ask them over telephone.

E) None of the above
F) All of the above

Correct Answer

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Sean wants to talk to his teenage daughter about the dangers of smoking.Which of the following suggestions is least likely to persuade Sean's daughter to resist the pressure to smoke?


A) Ask her to think about the negative effects of smoking (e.g. ,cancer) .
B) Ask her to make a public commitment to not smoke.
C) Increase her fear of smoking by showing her pictures of lung cancer.
D) Tell her she is forbidden from smoking and threaten to take her car away if she ever tries smoking.

E) C) and D)
F) B) and D)

Correct Answer

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D

A communicator is said to be ________ when he or she is perceived as both an expert and trustworthy.


A) skilled
B) guileless
C) honorable
D) credible

E) B) and D)
F) A) and C)

Correct Answer

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The ________ route to persuasion occurs when people are influenced by incidental cues,such as a speaker's attractiveness.


A) peripheral
B) central
C) logical
D) factual

E) A) and C)
F) B) and D)

Correct Answer

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The delayed persuasion that takes place after people forget the source or its connection with a message is known as ________.


A) the sleeper effect
B) the primacy effect
C) the recency effect
D) the context effect

E) A) and B)
F) A) and C)

Correct Answer

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Arguments,especially emotional ones,are often highly influential when they come from beautiful people.This exemplifies which characteristic of attractiveness?


A) liking
B) similarity
C) consistency
D) physical appeal

E) B) and C)
F) A) and C)

Correct Answer

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