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According to the social-exchange theory, Wendy will be more likely to help Amanda, who is a stranger, if Amanda


A) is a very sociable person.
B) offers to give Wendy some sort of small gift.
C) seems to be a substitute for someone Wendy cares about.
D) looks like Wendy's mother.

E) None of the above
F) B) and D)

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Theories of altruism include


A) social norms.
B) social exchange.
C) evolutionary.
D) All of the above.

E) B) and C)
F) None of the above

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Evolutionary psychology contends that the essence of life is


A) gene survival.
B) self-actualization.
C) holistic health.
D) the discovery of meaning.

E) A) and B)
F) A) and C)

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The finding that a person is less likely to help in an emergency when other people are present is called


A) the bystander effect.
B) pluralistic ignorance.
C) the self-interest effect.
D) the suppression of responsibility effect.

E) C) and D)
F) All of the above

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Which of the following statements about the relationship between gender and helping is true?


A) Male helpers are more likely to help female victims than male victims.
B) Female helpers are equally likely to help female and male victims.
C) Female helpers are more likely to help male victims than female victims.
D) None of these choices.

E) B) and C)
F) None of the above

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Batson and his colleagues had university women watch another woman suffer a series of painful shocks. Some participants were led to feel empathy for her and were then asked if they would trade places, taking her remaining shocks. The results indicated that


A) most participants agreed to help but only if they knew they would otherwise continue to see her suffer.
B) most participants agreed to help even if they knew that their part in the experiment was complete and that they would no longer have to see her suffer.
C) most participants downplayed the victim's suffering or convinced themselves that she deserved to be shocked.
D) most participants refused to trade places but expressed sympathy and sought compensation for the victim from the experimenters.

E) C) and D)
F) B) and C)

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Two social norms that can motivate helping behaviour are


A) reciprocity and social responsibility.
B) kin selection and moral inclusion.
C) social exchange and reciprocity.
D) social responsibility and kin selection.

E) A) and B)
F) A) and C)

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When people need our help, we are most likely to provide assistance if we attribute their need to


A) a lack of motivation.
B) circumstances beyond their control.
C) poor planning or foresight.
D) their mood or disposition.

E) None of the above
F) A) and B)

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Someone who wants to teach children to behave altruistically should


A) bribe them to behave in a helpful way.
B) notice and punish the children's unhelpful behaviour.
C) force the children to assist another person.
D) help the children to see themselves as helpful, giving people.

E) C) and D)
F) B) and C)

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One of the things that complicates the definition of altruism is


A) a skeptic can see hidden self-interest behind any act of helping.
B) it is hard to recognize analogies.
C) most people think in terms of semantics, when episodic processing is what is required.
D) many people suffer from compassion fatigue.

E) None of the above
F) B) and C)

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According to the social-exchange theory, people help when


A) the gains are external and the losses are internal.
B) the gains are greater than the losses.
C) the gains and losses are proportional.
D) the gains are smaller than the losses.

E) A) and B)
F) A) and C)

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What principle or concept suggests that rewarding people for their helpfulness may, in the long run, undermine their self-motivated altruism?


A) the door-in-the-face principle
B) moral exclusion
C) the overjustification effect
D) the insufficient justification effect

E) A) and D)
F) A) and C)

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Which of the following does not belong with the others?


A) reciprocity
B) social norms
C) kin selection
D) evolutionary psychology

E) A) and B)
F) None of the above

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In an enactment of the Good Samaritan situation, Darley and Batson studied the helpfulness of Princeton seminarians in order to assess whether helping behaviour is influenced by


A) religious education.
B) age differences.
C) social responsibility.
D) time pressures.

E) All of the above
F) B) and C)

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According the Cioffi and Garner study, more students showed up to give blood when they


A) were sent a letter asking that they reply with a "no" if they did not anticipating donating.
B) were sent a letter asking that they reply with a "yes" if they anticipated donating.
C) received an email announcement a week ahead.
D) received an email announcement one day ahead.

E) A) and C)
F) A) and B)

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Receiving unsolicited help


A) can raise self-esteem in low-self-esteem people.
B) can decrease one's self-esteem.
C) will create empathy and distress.
D) will activate the social responsibility norm.

E) A) and D)
F) A) and C)

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Edward has just learned that his grandfather wrongly profited from the seizure of Japanese Canadians' property during the war. When asked, he quickly agrees to donate money to an anti-racism activist group. What is the most likely reason?


A) Edward felt guilty.
B) The social comparison theory predicts helping.
C) Egoism is a powerful motivator.
D) None of these choices are correct.

E) A) and B)
F) C) and D)

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Greg went to a specialty store to find a gift for his girlfriend. He noticed a shelf of blown-glass figurines that said "do not pick up these figurines!". He ignored the sign and started picking up pieces that he liked. The store clerk came over and admonished Greg for his actions, telling him "Hey! Didn't you read the sign? Don't pick up the figurines as you could break them!". Greg felt bad and guilty for being inconsiderate. Suddenly, a shopper next to him dropped her purse and spilled its contents all over the floor. Given the principles of helping behaviour,


A) Greg will likely not help the woman because he is preoccupied with feeling bad.
B) Greg will leave the store before he is blamed for the mess.
C) Greg is more likely to help the woman collect the items from her purse.
D) Greg will be embarrassed that the clerk admonished him and leave the store.

E) B) and C)
F) A) and C)

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Isen, Clark, and Schwartz (1976) had a confederate, who supposedly spent her last dime on a wrong number, call people who had received a free sample of stationery 0 to 20 minutes earlier. The results indicate these people's willingness to relay the phone message rose during the 5 minutes afterwards. Then, their helpfulness


A) dropped; as good mood wore off, so did their helpfulness.
B) increased.
C) both A and B.
D) none of these choices.

E) B) and D)
F) A) and B)

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Kris is walking down the street and sees an individual on crutches coming out of the grocery store having a very difficult time carrying his parcels. Given that Kris was on crutches for a broken ankle several months previous, she feels empathy for this stranger. Based on theories of altruism, what is the best explanation that relates to why Kris would help this stranger?


A) social-exchange
B) egoistic distress reduction
C) altruistic empathy
D) reciprocity

E) A) and B)
F) A) and C)

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