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Which of the following is most likely to improve persuasion?


A) when the communicator maintains direct eye contact with the audience
B) when the audience believe that the communicator is trying to persuade them
C) when the communicator says "you know" and "uh" often while speaking
D) when the communicator has someone else convey his or her expertise

E) B) and C)
F) A) and B)

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We tend to like people who are like us. This exemplifies which characteristic of attractiveness?


A) proximity
B) similarity
C) consistency
D) physical appeal

E) A) and C)
F) A) and B)

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You have been hired to develop an informational campaign to prevent junior high school students from taking up smoking. Your boss wants you to use a scare-tactic approach. What must you do to construct a fear-appeal that is maximally effective?

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_____ occurs when we remember the message but forget the reason for discounting it.


A) Delayed reaction
B) Short-term memory
C) Sleeper effect
D) Attitude inoculation

E) C) and D)
F) A) and D)

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Since Carmen is not a particularly prestigious or authoritative source on exercise, she should encourage her father to exercise by suggesting he


A) completely overhaul his lifestyle.
B) complete a fitness program.
C) begin doing some limited exercises.
D) consult with a local gym.

E) B) and C)
F) None of the above

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What is the effect of a fear-arousing communication?


A) Fear renders a communication ineffective.
B) Generally, the more frightened people are, the more they respond.
C) Evoking a low level of fear is effective, but producing a high level of fear is not.
D) Fear appeals are effective with women but boomerang with men.

E) B) and D)
F) B) and C)

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Alicia has a fairly weak case to present to her supervisor. In order to be more persuasive, she should


A) arouse a small amount of fear.
B) put him in a good mood.
C) convince him that her arguments are strong.
D) argue her own self-interests.

E) B) and C)
F) A) and B)

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Darla wants to persuade her parents to help pay for a study trip abroad. She will have a more difficult time succeeding if


A) her parents are forewarned of her intent to convince them.
B) she has the trip coordinator call to convince them.
C) her parents are not particularly analytical.
D) her parents have a moderate level of self-esteem.

E) A) and B)
F) B) and C)

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The credibility of a noncredible person may increase over time if people remember the message more than the reason for discounting it in the first place. This is known as


A) the sleeper effect.
B) the authority effect.
C) the primacy effect.
D) the recency effect.

E) All of the above
F) None of the above

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Persuasion can be resisted by


A) keeping one's own opinions private.
B) making a public commitment to one's own position.
C) attacking the opposite position.
D) being closed to all arguments.

E) A) and B)
F) A) and C)

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Studies have shown that if people are aware of opposing arguments, a(n) _____ presentation is more persuasive and enduring.


A) one-sided
B) two-sided
C) discrepant
D) unambiguous

E) C) and D)
F) All of the above

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William McGuire found that, when participants were "immunized" by writing an essay refuting a mild attack on a belief, they were better able to resist a more powerful attack later. This exemplifies the concept of _____.


A) attitude reactance
B) central route persuasion
C) attitude inoculation
D) peripheral route persuasion

E) B) and C)
F) A) and B)

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Lately, you have noticed that your favorite athlete is on your cereal box, highway billboards for sports beverages, and television commercials for running shoes. What type of marketing strategy is being used to persuade you to purchase these products?


A) intelligent
B) savvy
C) central route
D) peripheral route

E) A) and C)
F) A) and D)

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Explain the different channels of communication and compare their effectiveness.

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_____ route processing more slowly builds implicit attitudes through repeated associations between an attitude object and an emotion.


A) Peripheral
B) Central
C) Logical
D) Factual

E) A) and C)
F) B) and C)

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Exposing people to weak attacks on their attitudes so that when stronger attacks come, they will have refutations available is known as


A) central route persuasion.
B) attitude inoculation.
C) psychological reactance.
D) the boomerang effect.

E) All of the above
F) C) and D)

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Describe how the two-step flow of communication would operate if you were about to purchase an automobile.

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The two-step flow of communication in th...

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Chaiken and Eagly (1976) found that when a message was difficult to comprehend, persuasion was greatest when the message was


A) written.
B) spoken.
C) nonverbal.
D) videotaped.

E) A) and B)
F) A) and C)

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People tend to have different social and political attitudes depending on their age because attitudes change as people grow older. This refers to the _____ explanation for how age plays a role in persuasion.


A) situational
B) life cycle
C) cognitive
D) social proof

E) None of the above
F) All of the above

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Which of the following must take place before a message is likely to persuade?


A) attention to the message
B) peripheral processing
C) central processing
D) education rather than propaganda

E) None of the above
F) A) and B)

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