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Which of the following tactics would management be most likely to use during a labor-management dispute?


A) picketing
B) secondary boycotts
C) lockouts
D) primary boycotts

E) All of the above
F) A) and D)

Correct Answer

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A grievance is:


A) an implication that management has broken a management - union agreement,but it must be proven.
B) an employee's perception that management has not in some way fulfilled a labor contract agreement.
C) the disappointment that members of a union feel when management refuses to participate in good faith collective bargaining.
D) the result of a poorly arbitrated conflict.

E) A) and D)
F) A) and B)

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Reece discovered that a male coworker is paid $1.50 per hour more than she is even though they have the same job title,have similar qualifications,and have been employed the same length of time.Unfortunately for Reece,it is legal for the hospital to pay different salaries to different workers who perform the same job.

A) True
B) False

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The largest labor organization in the U.S.is the National Education Association NEA).

A) True
B) False

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The leadership of _____________ was instrumental in bringing about the merger between the American Federation of Labor and the Congress of Industrial Organizations in 1955.


A) George Meany
B) Terence K.Powderly
C) Ronald Reagan
D) Samuel Gompers

E) A) and C)
F) A) and B)

Correct Answer

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Yogi believes that an agency shop is the most desirable union security arrangement.Which of the following statements would be most likely to represent Yogi's views?


A) A union can succeed in its collective bargaining efforts only if it represents all workers.Therefore,workers should be required to join the union soon after they are hired.
B) Workers should be allowed to join a union if they wish,but they should not be required to join or pay a fee to the union in order to keep their job.
C) Workers should not be required to join a union to keep their jobs.However,since all workers enjoy the benefits obtained through collective bargaining,even those who do not join should pay a fee to support the union.
D) Unions should be replaced by employee stock ownership plans that give workers a say in the management of their firms.

E) A) and B)
F) A) and C)

Correct Answer

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Two of the most important tactics used by unions when collective bargaining efforts break down are:


A) strikes and boycotts.
B) injunctions and lockouts.
C) conciliation and yellow-dog contracts.
D) enforcement of right-to-work clauses and cooling-off periods.

E) A) and D)
F) C) and D)

Correct Answer

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Sexual harassment laws:


A) apply only to situations in which men make unwelcome advances to women.
B) are enforceable only in states that have enacted right-to-work laws.
C) apply to the conduct of women as well as men.
D) are applied only in situations in which a person must submit to unwanted advances in order to keep his or her job.

E) A) and D)
F) B) and D)

Correct Answer

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The NLRB National Labor Relations Board)has created procedures that union advocates must follow in order to organize a union at a place of business.The multi-step procedure culminates with a secret vote by the employees of the organization.

A) True
B) False

Correct Answer

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Jian is a well-known professor of labor relations at a major university.She recently was asked by representatives of labor and management at a nearby corporation to help them resolve a disagreement that threatened to cause a breakdown in negotiations.If Jian agrees to help,her role will be to encourage both parties to continue negotiating and to offer constructive advice and suggestions,but she will not have the authority to render a binding decision.Jian's role is that of a mediator.

A) True
B) False

Correct Answer

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According to Sandra Timmermann,Director of Met Life's Mature Market Institute,the key job-related issue of the next decade will be:


A) child care.
B) continuing education.
C) sexual harassment.
D) elder care.

E) B) and C)
F) A) and D)

Correct Answer

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The __________ was set up as a federation of many separate craft unions.


A) Knights of Labor
B) Committee of Industrial Organizations
C) League of Unions
D) American Federation of Labor AFL)

E) None of the above
F) B) and C)

Correct Answer

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The process of bringing in an impartial third party to render a binding decision in a labor dispute is referred to as:


A) resolution.
B) mediation.
C) arbitration.
D) confirmation.

E) All of the above
F) A) and B)

Correct Answer

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The Knights of Labor and the American Federation of Labor were actually very similar in their aims,tactics,and membership.The only major difference was in the effectiveness of their leaders.

A) True
B) False

Correct Answer

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In recent years,many unions have begun to:


A) focus primarily on the issue of equitable pay.
B) assist management in redesigning work and recruiting and training workers from diverse backgrounds.
C) take a more confrontational approach when attempting to achieve important goals.
D) experience rapid but uneasy growth as more foreign-owned firms enter the U.S.economy,creating cultural problems for American workers.

E) C) and D)
F) None of the above

Correct Answer

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According to one of the top management consultants of the past 40 years,the late Peter Drucker:


A) top executives are entitled to any level of pay they can negotiate with their board of directors.
B) the annual pay for top executives should include a small guaranteed salary and should include a very large bonus in years where the firm earns higher profits than competitors.
C) all bonuses paid to CEOs should be tied to long-run increases in market share.
D) CEOs should not earn much more than 20 times the earnings of the company's lowest-paid employee.

E) A) and B)
F) A) and C)

Correct Answer

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Despite a 1938 Supreme Court ruling allowing their use,___________ were seldom used by management during labor-management disputes until the 1980s.


A) injunctions
B) secondary boycotts
C) strikebreakers
D) yellow-dog contracts

E) A) and C)
F) A) and B)

Correct Answer

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Which of the following is likely to remain a controversial labor-management issue in the future?


A) The ability of employers to use yellow-dog contracts
B) Enforcement of the Taft-Hartley Act
C) Sexual harassment
D) A resurgence of the Knights of Labor

E) A) and D)
F) None of the above

Correct Answer

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In 1997,the Supreme Court rendered a decision on a case stipulating that sexual harassment law:


A) did not apply to casual jokes of a sexual nature.
B) applied to same-sex harassment,as well.
C) did not apply to married couples who are working together.
D) only applied to cases where a subordinate felt harassed by an immediate supervisor.

E) A) and D)
F) B) and C)

Correct Answer

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The process by which a union is recognized by the NLRB as the authorized bargaining agent for a group of workers is called collective bargaining.

A) True
B) False

Correct Answer

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