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Efforts to redesign and rebuild America's manufacturing base are likely to:


A) fade in importance as foreign manufacturers continue to gain control of important markets.
B) continue to be an important issue in the near future.
C) focus on government efforts to foster performance in a few key industries.
D) give way to an intense effort to convert the U.S.to an entirely service-based economy.

E) All of the above
F) B) and C)

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The value added by the creation of finished goods and services from inputs is called ownership utility.

A) True
B) False

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In today's quality control programs,emphasis is placed on:


A) producing goods at the lowest possible cost.
B) keeping labor costs as low as possible.
C) achieving customer satisfaction.
D) detecting errors at the end of the production process before the goods are shipped to customers.

E) C) and D)
F) A) and B)

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Gantt charts will show the production manager if certain activities in the production process are lagging behind their acceptable time of completion.

A) True
B) False

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Manufacturing firms that want to minimize time-to-market are likely to choose facility sites that give them easy access to their preferred modes of transportation.

A) True
B) False

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Operations managers at Alumax Corporation have found that they can achieve efficient production only by producing very large quantities of aluminum without shutting down the production process.This indicates that Alumax should use an) ___________ production process.


A) intermittent
B) assembly
C) continuous
D) systematic

E) None of the above
F) B) and D)

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___________ is a set of international standards for quality management and quality assurance.


A) EPA 2000
B) ISO 14000
C) ISO 9000
D) TQM 2003/2004

E) None of the above
F) All of the above

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Andre is an outdoorsman whose love of hunting and fishing led him to start a mail order company specializing in hunting and fishing gear.He decided to locate his business near the Ozarks in southwestern Missouri,partly because of low labor costs,but mainly because the area offered excellent fishing and hunting opportunities,a low crime rate,and a pleasant climate.Ken's location decision was strongly influenced by quality of life considerations.

A) True
B) False

Correct Answer

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A Gantt chart is a bar graph showing production managers what projects are being worked on and the stage of development at any given time.

A) True
B) False

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The production of a bridge,ship,or large airplane usually involves a variable-position facility layout.

A) True
B) False

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For most service businesses the quality standard has become:


A) providing prompt and predictable service.
B) providing a competitive level of service at the lowest cost.
C) delighting customers by anticipating their needs.
D) less important than it is for manufacturing businesses.

E) None of the above
F) A) and B)

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In ____________,materials are physically or chemically changed to produce a product.


A) process manufacturing
B) assembly processes
C) utilitarian production
D) diffusive manufacturing

E) C) and D)
F) B) and C)

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In manufacturing,a __________ is frequently used in operations that serve different customers' different needs.


A) product layout
B) process layout
C) modular layout
D) fixed-position layout

E) B) and C)
F) A) and B)

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Jason recently graduated with a degree in operations management from a respected university.The knowledge he gained and skills he developed while obtaining this degree could make him an attractive employee for either a manufacturing firm or a service firm.

A) True
B) False

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The recent recession greatly affected the state of manufacturing in the U.S. ,resulting in a slow down in production and the loss of jobs.

A) True
B) False

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__________ is the process of selecting a geographic location for a company's operations.


A) Facility location
B) Facility layout
C) FRP
D) Geographic requirements planning

E) A) and D)
F) A) and C)

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How are MRP and ERP similar? How do they differ?

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Materials requirement planning MRP)and e...

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Reviewing the PERT Network below: If it takes 2 weeks for each activity represented by a box)to be completed,it can be determined that the boxes labeled with No.1 create the critical path because this path of activities takes the shortest time to complete. Reviewing the PERT Network below: If it takes 2 weeks for each activity represented by a box)to be completed,it can be determined that the boxes labeled with No.1 create the critical path because this path of activities takes the shortest time to complete.

A) True
B) False

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In making a location decision,businesses seldom consider "quality of life" in various locations,because factors that influence quality of life have little or no impact on profits.

A) True
B) False

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ISO 14000 is a new set of product quality standards that has replaced the old ISO 9000 standards.

A) True
B) False

Correct Answer

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