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Exam 9: Production and Operations Management

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Question 21

True/False

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Facilities layout will depend upon the processes that are to be accomplished in the firm's operation.

A) True
B) False

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Question 22

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A big advantage of computer integrated manufacturing software is that it:

A) makes it possible to custom-design products to meet the needs of small markets with very little increase in cost.
B) replaces "dumb" robots with "smart" computers.
C) allows personal computers to communicate directly with the firm's server.
D) controls all of the actions of the assembly line from a central location.

E) C) and D)
F) A) and C)

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Question 23

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In __________,machines are designed to do multiple tasks so that they can produce a variety of products.

Manufacturing companies are concerned with production management,while service companies are concerned with operations management.

Both PERT diagrams and Gantt charts are useful to managers concerned with:

__________ involves computers directly in the production process.

The selection of a proper site for a business facility is important in the production and operations management processes.Identify and discuss three factors that influence the selection of a site.

Joel was planning a new product launch.He knew that the art department was ready to work on the promotional pieces now,but they couldn't start until the marketing strategy group established the price point and the purchasing department obtained the paper needed to design the promotional piece.Establishing price points would take about a week and was dependent on manufacturing getting the costs to the marketing strategy group.This was expected a week from today.The purchasing group indicated the paper could be obtained locally the same day it was requested.Assuming things go as planned and based on this information,which of the following tasks could be as much as a week late without jeopardizing the deadline for the entire project?

ISO 14000 is a collection of the best practices for managing an organization's impact on the environment.

The purpose of computer-integrated manufacturing CIM)is to unite computer-aided design with computer-aided manufacturing.

Recent research suggests that the best way to maintain consistently high quality in the production process is to give a group of specialists in a separate quality control department the authority to inspect each product at the end of the production process.

Six Sigma is a benchmark of quality standards that many product and service industries try to achieve.

Which of the following statements is most accurate?

Firms that have a goal of ____________ tend to locate facilities near major highways,ports,rail lines and airports.

If a company achieves Six Sigma quality standards,they automatically win the Malcolm Baldrige award.

ISO 9000 refers to a set of international standards for quality management and assurance.

In an assembly line manufacturing layout workers do only a few tasks at a time.

The six sigma approach to quality control:

Most new manufacturing facilities use:

The main reason for the recent resurgence of American manufacturing firms has been the quotas and tariffs imposed by the U.S.government in an attempt to protect domestic firms from cheap imports.