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Vestibule training is the most fundamental type of training available.

A) True
B) False

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Brad recently earned a real estate license in Missouri and has interviewed with several groups to find a job. All have told him that his income will be based on a percentage of his real estate sales for the month. Brad will be paid


A) a monthly salary.
B) a piece rate.
C) on a commission basis.
D) through a profit-sharing plan.

E) A) and B)
F) B) and C)

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If your company is selling its products or services to the U.S. government, you should study human resource law that pertains to


A) the Better Business Bureau in your local area of operation.
B) the limits that the EPA (Environmental Protection Agency) places on the pollutants you can emit in your foreign factories.
C) the total number of employees you can hire.
D) nondiscrimination and affirmative action laws when doing business with the federal government.

E) B) and C)
F) A) and D)

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During the employee selection process, the screening interview is often conducted by


A) the current workers in the applicant's department.
B) a member of the human resources department staff.
C) a selection committee consisting of managers from all departments within the organization.
D) the company's affirmative action officer.

E) A) and C)
F) B) and C)

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Union rules and company policies can make the recruitment process more difficult.

A) True
B) False

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Recent court cases include drug-addicted employees who claim their addiction is an illness and, therefore, they are protected from wrongful discharge under the American with Disabilities Act.

A) True
B) False

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In recent years, firms have expanded off-the-job training to include personal development subjects such as time management, health and nutrition, and language.

A) True
B) False

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The Hay compensation method gives managers the flexibility to adjust pay for workers to reflect the value of their contribution to the firm.

A) True
B) False

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The cost of recruiting, processing, and training a new entry-level employee is significant, and sometimes exceeds the annual salary earned by the employee.

A) True
B) False

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Vanessa's company announced that it is going to implement a compressed workweek schedule. If Vanessa takes part in this plan, she will be allowed to work fewer hours each week, as long as she completes all assignments.

A) True
B) False

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Employment tests should focus on general job skills rather than skills that are related directly to the job.

A) True
B) False

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Apples and Oranges Produce Company found it needs more workers during harvest times than at other times of the year. Hiring contingent workers could be an efficient way for Apples and Oranges to meet its temporary employment needs.

A) True
B) False

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Colin is an assistant manager in his firm's credit department. He works closely with a more experienced manager to learn how to perform all of the functions involved in credit management. Colin believes he will soon be experienced enough to take over a senior position in his department. Colin has the benefit of serving as an understudy.

A) True
B) False

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The Nutty Boys Nut Butter Company is about to diversify into an entirely new market-jellies and jams. This move will create the need for several new positions in the production and marketing departments. However, the production technologies and the marketing environment in this new market are very different than in Nutty Boys' traditional market. The company is likely to rely on external sources to fill many of the positions created by its diversification.

A) True
B) False

Correct Answer

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Which of the following reasons makes the recruiting job more challenging?


A) The current emphasis on scientific management requires very specific job specification.
B) Some organizations have policies that demand promotions from within that limit the pool of candidates.
C) Reverse discrimination is essential to be sure that the workforce is balanced.
D) There are far too many qualified candidates for each position, increasing the required paperwork.

E) B) and C)
F) B) and D)

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A golden handshake refers to the severance pay that is offered to a worker that is laid off when the firm downsizes.

A) True
B) False

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Distance training is gaining in popularity among all firms because employees can log-on to company tutorials at a time convenient to them and acquire the same training information as everyone else.

A) True
B) False

Correct Answer

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GlassDoor and Indeed are examples of


A) web browsers.
B) career interest surveys.
C) online sites that firms can use to recruit employees.
D) magazines that list job opportunities by skills requirements and geographic location.

E) A) and D)
F) B) and D)

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The concept of "reasonable accommodations" means that all workers should be treated in the same manner.

A) True
B) False

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Which of the following statements about team pay is the most accurate?


A) Most managers are very satisfied with the team-based pay programs that are currently in place.
B) Most managers have concluded that team pay methods are so complex and difficult to administer that they have gone back to pay plans based on rewarding workers for their individual achievements.
C) Although individuals who make an outstanding contribution should be recognized and rewarded, a pay system based strictly on individual performance can undermine the cohesiveness teams need to meet their goals.
D) Team pay plans should emphasize individual rewards since the team can succeed only if all individuals are highly motivated to work as hard as possible.

E) A) and D)
F) None of the above

Correct Answer

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