Question 1

"Ben, I'm in favor of developing technology internally if there is business value to keeping it proprietary," said Julius Stiles, CFO of Beatty Goods, to his product development manager. "However, in this case, I don't see the value. After all, developing the technology internally will probably ________," Julius concluded.

Accepted Answer

A)   make us dependent on other firms
B)   not provide a competitive advantage
C)   not allow its use to be exclusive to the firm
D)   result in high coordination costs
E)   require additional staff and funding for long periodsF) B) and D)
G) A) and D)

Question 2

"Danny, in our budget for next year, I want to include two new CNC machining stations. Technology is passing us by, and we need to catch up," said Peter Morgan, plant manager, to his production supervisor. "I want you to start studying what is available for us to purchase. Go to a tradeshow if possible. Read some technical journals. Visit some suppliers. I'll need some descriptive and budgetary information from you in two months." Danny will be engaging in

Accepted Answer

A)   reverse engineering.
B)   a SWOT analysis.
C)   gap analysis.
D)   a technology audit.
E)   environmental scanning.F) A) and B)
G) A) and E)

Question 3

A world-class organization

Accepted Answer

A)   merely strives for improvement.
B)   applies the best and latest knowledge and ideas.
C)   primarily focuses on producing goods at the lowest cost possible.
D)   focuses on competition instead of profits.
E)   exemplifies a bureaucratic organizational structure.F) A) and B)
G) A) and C)

Question 4

The anti-lock braking system is a desired feature that can provide automobiles a significant competitive edge. However, it is not used uniformly by every automobile company. Thus, this technology is best grouped under ________ technologies.

Accepted Answer

A)   base
B)   key
C)   emerging
D)   large batch
E)   activeF) B) and E)
G) B) and D)

Question 5

Organizations that operate closer to the cutting edge of a technology rely more on ________ and less on benchmarking what is already being practiced elsewhere.

Accepted Answer

A)   base technologies
B)   auditing
C)   key technologies
D)   environmental scanning
E)   capitalizationF) A) and B)
G) B) and E)

Question 6

________ technologies are still under development, and managers might not want to invest in them until they have been developed more fully.

Accepted Answer

A)   Base
B)   Emerging
C)   Key
D)   Large-batch
E)   PacingF) A) and E)
G) B) and D) B

Question 7

A logical extension of the sociotechnical philosophy is a(n)

Accepted Answer

A)   organizational bureaucracy.
B)   lean and flat organization.
C)   mechanistic structure.
D)   micromanagement approach.
E)   closed-book management approach.F) A) and E)
G) C) and D)

Question 8

Select a defining characteristic of prospector firms.

Accepted Answer

A)   Such firms adopt strategies that focus on deepening their capabilities through technologies that extend rather than replace their current ones.
B)   They tend to adopt an early-follower strategy to grab a dominant position more from their strengths in marketing and manufacturing than from technological innovation.
C)   Executives in such firms tend to be more concerned about the opportunity costs of not taking action than they are about the potential to fail.
D)   Such firms are risk averse and tend to operate in environments that are stable and predictable.
E)   They are less innovative than defender firms because they tend to let others demonstrate solid demand in new arenas before responding.F) B) and C)
G) B) and E) C

Question 9

"Brian, your group members are going to resist that change, regardless of the content of the change. That's human nature. The old ways of doing things are comfortable and easy, so your staff will not want to try something new. That's called ________," said Brian's manager and mentor.

Accepted Answer

A)   moving
B)   inertia
C)   freezing
D)   management tactics
E)   refreezingF) A) and E)
G) B) and E)

Question 10

In return for cooperating with the management in the implementation of a major organizational change, Evergreen Electronics provided an annual bonus to all its employees. This method for managing resistance to change exemplified

Accepted Answer

A)   education and communication.
B)   facilitation and support.
C)   incentives and rewards.
D)   manipulation and cooptation.
E)   explicit and implicit coercion.F) D) and E)
G) A) and B)

Question 11

"That's beautiful, Amelia! Your technological breakthrough will radically change the structure of our industry, and the future competitive landscape will be of our own design. What a great position we will be in! Thanks to your accomplishments, our company will truly be one of the ________," exclaimed Amelia's CEO.

Accepted Answer

A)   adapters
B)   motivators
C)   shapers
D)   change agents
E)   gatekeepersF) C) and D)
G) None of the above

Question 12

The ________ refers to the belief that things must be either A or B and cannot be both.

Accepted Answer

A)   glass ceiling effect
B)   survivor's syndrome
C)   black swan effect
D)   "genius of the and"
E)   "tyranny of the or"F) A) and B)
G) A) and E)

Question 13

An advantage of purchasing technology already available in products or processes is that

Accepted Answer

A)   it is simple to implement and cost-effective.
B)   the technology is proprietary and provides competitive advantage.
C)   it speeds up the purchasing firm's learning curve.
D)   it helps improve the purchasing firm's internal development capabilities.
E)   the purchasing firm gains control and ownership over the desired technology.F) A) and D)
G) A) and C)

Question 14

________ intervention involves improving conflict resolution, team building, communication, and leadership.

Accepted Answer

A)   Marketing
B)   Strategic
C)   Sociotechnical
D)   Human process
E)   TechnostructuralF) B) and C)
G) A) and B)

Question 15

Compare and contrast the strategies of low cost and differentiation.

Accepted Answer

Two generic strategies a company can use to position itself in the market:
Low cost-The company has an advantage because it operates at a lower cost than its competitors.
Differentiation-The advantage comes from having a unique good or service for which customers are willing to pay a premium price.

Question 16

Thomas, an entrepreneur and inventor, developed new software to help retail stores manage their supply chain effectively. He was able to successfully sell his software to the retail industry. However, certain unscrupulous organizations began producing cheaper versions of the software. This lowered the popularity of the original version. In this case, ________ is affected by the knock-offs.

Accepted Answer

A)   organizational suitability
B)   technological feasibility
C)   economic viability
D)   capability development
E)   social adaptabilityF) C) and D)
G) A) and B)

Question 17

What are the benefits of a development project?

Accepted Answer

Development projects create new products...

Question 18

An advantage of internal development as a means of acquiring new technology is that

Accepted Answer

A)   it is simple to implement and cost-effective.
B)   the costs associated with new technology development can be shared by two or more firms.
C)   it permits firms to access unique technology for a minimal fee.
D)   the technology is proprietary and it provides a competitive edge.
E)   it does not require firms to maintain a large staff.F) A) and E)
G) B) and D)

Question 19

Describe the four types of technologies categorized according to their competitive value.

Accepted Answer

The four types of technologies categoriz...

Question 20

Explain the three key roles that people may play within an organization to acquire or develop technology.

Accepted Answer

In organizations, managers and employees...

Exam 15: Innovating and Changing

Correct Answer
verified

Correct Answer
verified

A world-class organization

Correct Answer
verified

The anti-lock braking system is a desired feature that can provide automobiles a significant competitive edge. However, it is not used uniformly by every automobile company. Thus, this technology is best grouped under ________ technologies.

Correct Answer
verified

Organizations that operate closer to the cutting edge of a technology rely more on ________ and less on benchmarking what is already being practiced elsewhere.

Correct Answer
verified

________ technologies are still under development, and managers might not want to invest in them until they have been developed more fully.

Correct Answer
verified
B

A logical extension of the sociotechnical philosophy is a(n)

Correct Answer
verified

Select a defining characteristic of prospector firms.

Correct Answer
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C

"Brian, your group members are going to resist that change, regardless of the content of the change. That's human nature. The old ways of doing things are comfortable and easy, so your staff will not want to try something new. That's called ________," said Brian's manager and mentor.

Correct Answer
verified

In return for cooperating with the management in the implementation of a major organizational change, Evergreen Electronics provided an annual bonus to all its employees. This method for managing resistance to change exemplified

Correct Answer
verified

Correct Answer
verified

The ________ refers to the belief that things must be either A or B and cannot be both.

Correct Answer
verified

An advantage of purchasing technology already available in products or processes is that

Correct Answer
verified

________ intervention involves improving conflict resolution, team building, communication, and leadership.

Correct Answer
verified

Compare and contrast the strategies of low cost and differentiation.

Correct Answer
verified

What are the benefits of a development project?

Correct Answer
verified
Development projects create new products...
View Answer

An advantage of internal development as a means of acquiring new technology is that

Correct Answer
verified

Describe the four types of technologies categorized according to their competitive value.

Correct Answer
verified
The four types of technologies categoriz...
View Answer

Explain the three key roles that people may play within an organization to acquire or develop technology.

Correct Answer
verified
In organizations, managers and employees...
View Answer

Exam 15: Innovating and Changing

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

A world-class organization

Correct AnswerverifiedShow Answer

The anti-lock braking system is a desired feature that can provide automobiles a significant competitive edge. However, it is not used uniformly by every automobile company. Thus, this technology is best grouped under ________ technologies.

Correct AnswerverifiedShow Answer

Organizations that operate closer to the cutting edge of a technology rely more on ________ and less on benchmarking what is already being practiced elsewhere.

Correct AnswerverifiedShow Answer

________ technologies are still under development, and managers might not want to invest in them until they have been developed more fully.

Correct AnswerverifiedB

A logical extension of the sociotechnical philosophy is a(n)

Correct AnswerverifiedShow Answer

Select a defining characteristic of prospector firms.

Correct AnswerverifiedC

"Brian, your group members are going to resist that change, regardless of the content of the change. That's human nature. The old ways of doing things are comfortable and easy, so your staff will not want to try something new. That's called ________," said Brian's manager and mentor.

Correct AnswerverifiedShow Answer

In return for cooperating with the management in the implementation of a major organizational change, Evergreen Electronics provided an annual bonus to all its employees. This method for managing resistance to change exemplified

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The ________ refers to the belief that things must be either A or B and cannot be both.

Correct AnswerverifiedShow Answer

An advantage of purchasing technology already available in products or processes is that

Correct AnswerverifiedShow Answer

________ intervention involves improving conflict resolution, team building, communication, and leadership.

Correct AnswerverifiedShow Answer

Compare and contrast the strategies of low cost and differentiation.

Correct AnswerverifiedShow Answer

What are the benefits of a development project?

Correct AnswerverifiedDevelopment projects create new products...View AnswerShow Answer

An advantage of internal development as a means of acquiring new technology is that

Correct AnswerverifiedShow Answer

Describe the four types of technologies categorized according to their competitive value.

Correct AnswerverifiedThe four types of technologies categoriz...View AnswerShow Answer

Explain the three key roles that people may play within an organization to acquire or develop technology.

Correct AnswerverifiedIn organizations, managers and employees...View AnswerShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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B

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C

Correct Answer
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Correct Answer
verified

Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Development projects create new products...
View Answer

Correct Answer
verified

Correct Answer
verified
The four types of technologies categoriz...
View Answer

Correct Answer
verified
In organizations, managers and employees...
View Answer