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________ has a strong positive impact on follower satisfaction and motivation and also on leader effectiveness.


A) Group maintenance behavior
B) Task performance behavior
C) Autocratic leadership
D) Democratic leadership
E) Authoritarian leadership

F) None of the above
G) All of the above

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Why do good leaders need courage?

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To be a good leader, you need the courag...

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________ leadership is a combination of strong professional will (determination) and personal humility that builds enduring greatness.


A) Lateral
B) Level 5
C) Shared
D) Bridge
E) Authentic

F) C) and D)
G) B) and E)

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Not every managerial decision warrants an analysis using the ________ model.


A) Vroom
B) Fiedler
C) path-goal
D) Hersey-Blanchard
E) situational approach

F) C) and E)
G) B) and C)

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Sue, a supervisor new to her job, knows that, in leading a team that is new to her, she must adapt her leadership style to suit the circumstances. She knows that she should first analyze each situation and then decide what to do. Sue is adopting the ________ leadership approach.


A) transactional
B) lateral
C) situational
D) trait
E) behavioral

F) C) and E)
G) A) and B)

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The ________ highlights the importance of leader behaviors not just toward the group as a whole but toward individuals on a personal basis.


A) behavioral approach
B) Vroom model of decision-making
C) LMX (leader-member exchange) theory
D) trait approach to leadership
E) Blake & Mouton's Leadership Grid

F) D) and E)
G) C) and E)

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Lucy, a manager at an organization, has a lot of influence over her employees. She is a popular manager. Her subordinates like working with her and want to emulate her. In this scenario, Lucy has ________ power.


A) legitimate
B) reward
C) coercive
D) referent
E) expert

F) A) and D)
G) A) and C)

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According to the trait approach to leadership, need for achievement predicts success for division heads in larger and more bureaucratic firms.

A) True
B) False

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Mike told his protΓ©gΓ©, Kris, "You are particularly effective in exhibiting ________ behaviors, an important part of the LMX Theory. It's obvious that you are respected for your trust, open communication, and mutual respect towards your staff. But remember that, in your relocation to Tokyo to our new office, these behaviors will need to change due to cross-cultural differences."


A) task performance
B) directive
C) results-driven
D) group maintenance
E) autocratic leadership

F) B) and E)
G) A) and B)

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Danielle, Malik, and Ricardo were discussing their managers' decision-making styles. Danielle said, "My boss is very autocratic. She makes all the decisions, and I'm a bit scared of her. Our financial performance is fine but could be better." Malik stated, "My boss is the opposite; she is always democratic. She always involves all of us in discussion and decision making, and morale is good. But I think our financial performance should be better." Ricardo concluded, "My boss takes a very laissez-faire approach. He makes no decisions. In our business unit,


A) morale and attitudes are good, but financial performance is poor ."
B) behaviors are not appropriate, but financial performance is good."
C) morale and attitudes are poor, but financial performance is good."
D) morale and attitudes are poor, and financial performance is poor."
E) behaviors are appropriate, and financial performance is good."

F) A) and D)
G) A) and C)

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Advanced degrees are more important for leaders than acquired expertise in matters relevant to an organization.

A) True
B) False

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According to the ________, maintenance behaviors such as trust, open communication, mutual respect, mutual obligation, and mutual loyalty form the cornerstone of relationships that are satisfying and perhaps more productive.


A) Vroom model
B) situational approach
C) task-motivated leadership
D) leader-member exchange theory
E) contingency model of leadership effectiveness

F) All of the above
G) B) and E)

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Jack oversees two very different workers. Kenny wants to be told exactly what to do because he is hesitant to make decisions, and Laila wants to be told exactly what to do because she wants to get on with it. So, even though they are very different people, they both respect decisiveness. According to the path-goal theory of leadership, Jack should use the ________ leadership style with Kenny and Laila.


A) directive
B) supportive
C) participative
D) achievement-oriented
E) relationship

F) All of the above
G) A) and E)

Correct Answer

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________ leadership gives purpose and meaning to organizations by anticipating and envisioning a viable future for the organization and working with others to initiate changes that create such a future.


A) Shared
B) Strategic
C) Lateral
D) Bridge
E) Supervisory

F) D) and E)
G) A) and E)

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Describe the five potential sources of power as suggested by French and Raven.

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One of the earliest and still most usefu...

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"I'm not sure that I'm going to like our new boss," said Terry to his co-worker, Frieda. "I've noticed that when a decision needs to be made - Boom! - she makes it, announces it, and moves on without consulting any of us." Terry's new boss is using a(n) ________ leadership approach to decision making.


A) laissez-faire
B) democratic
C) situational
D) participative
E) autocratic

F) A) and E)
G) A) and D)

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Select the question that can be used to identify a manager's level of group maintenance leadership.


A) Does your superior urge you to complete your work by a specified time?
B) When you do an adequate job, does your superior focus on the inadequate way the job is done?
C) Does your supervisor generally support you?
D) To what extent does your superior give you instructions and orders?
E) Does your superior try to make you work to your maximum capacity?

F) D) and E)
G) A) and B)

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________ is a situational approach to leadership that emphasizes the participative dimension of leadership: how leaders go about making decisions.


A) The Vroom model
B) The leadership substitution theory
C) Fiedler's contingency model of leadership effectiveness
D) Hersey and Blanchard's model
E) The path-goal theory

F) B) and D)
G) A) and C)

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A(n) ________ leader gets people to transcend their personal interests for the sake of the larger community.


A) transformational
B) transactional
C) authentic
D) pseudotransformational
E) charismatic

F) B) and C)
G) B) and D)

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Charisma can contribute to transformational leadership.

A) True
B) False

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