Question 1

An employee who has ________ is supposed to carry out specified tasks.

Accepted Answer

A)   responsibility
B)   authority
C)   coordination
D)   unity-of-command
E)   span of controlF) None of the above
G) C) and E)

Question 2

A characteristic feature of matrix organizations is that

Accepted Answer

A)   resource utilization is inefficient.
B)   higher management levels are overloaded with operational decisions.
C)   the principle of unity-of-command is followed.
D)   the decision-making process is highly centralized.
E)   more career options become available.F) B) and D)
G) C) and D)

Question 3

Subdividing an organization into smaller units in a horizontal structure is

Accepted Answer

A)   departmentalization.
B)   positioning.
C)   decentralization.
D)   delegating.
E)   standardization.F) A) and E)
G) C) and D)

Question 4

Which of the following is true of effective delegation?

Accepted Answer

A)   Once a task has been delegated, the manager need not be available.
B)   Tasks such as disciplining subordinates and conducting performance reviews are best delegated.
C)   A manager can withhold resources for completion of the delegated task.
D)   The ideas of the subordinate should not be taken into consideration during delegation.
E)   Throughout the delegation process, the manager and the subordinate must work together.F) A) and D)
G) B) and E)

Question 5

In the context of strategies to improve organizational agility, what should be the focus of managers who want to strengthen their firms' competitiveness?

Accepted Answer

Managers who want to strengthen their fi...

Question 6

In general, coordination methods within an organization include standardization, plans, and mutual adjustment.

Accepted Answer

A) True 
 B)False

Question 7

An advantage of functional departmentalization is that

Accepted Answer

A)   managers care more about the company as a whole than just their departments.
B)   employees are able to focus exclusively on customer satisfaction.
C)   it encourages managers to become generalists.
D)   economies of scale can be realized.
E)   there is increased coordination between different functions.F) C) and D)
G) A) and C)

Question 8

________ is a way of managing in which everyone is committed to continuous improvement of his or her part of the operation.

Accepted Answer

A)   Mass customization
B)   Mutual adjustment
C)   Unity-of-command
D)   Micromanagement
E)   Total quality managementF) A) and C)
G) None of the above

Question 9

Define and discuss simultaneous engineering.

Accepted Answer

While just-in-time concentrates on reduc...

Question 10

Barney is a recently promoted manager at FoodPrince, winning the position over his former peers. His peers do not see Barney as their supervisor; they continue to think of him and treat him as a peer. As a result, Barney is having to rely more on ________ to get his work done and to manage his staff.

Accepted Answer

A)   centralized decision making
B)   external locus of control
C)   authority
D)   informal influence tactics
E)   standardizationF) C) and D)
G) A) and B)

Question 11

Ten employees work under the supervision of Viv, a manager at a branch of Mental Delights Spa. Viv reports directly to the owner of Mental Delights Spa; therefore, in the context of span of control, Mental Delights Spa is a tall organization.

Accepted Answer

A) True 
 B)False

Question 12

A disadvantage of the traditional functional approach to departmentalization is that

Accepted Answer

A)   employees may care more about the company as a whole than their respective departments.
B)   the approach makes managers generalists, not specialists.
C)   people may pay more attention to customer satisfaction than to functional tasks.
D)   communication between functions may fall off due to conflicts.
E)   the structure limits functional differentiation.F) C) and E)
G) C) and D)

Question 13

________ is the expectation that employees will perform a job, take corrective action when necessary, and report upward on the status and quality of their performance.

Accepted Answer

A)   Unity-of-command
B)   Accountability
C)   Job specialization
D)   Mutual adjustment
E)   Span of controlF) B) and D)
G) A) and B)

Question 14

Mateo meets with his group leader, Alex, and says, "Alex, I have conflicting direction from several managers. Milton wants me in the field next week across town. Julie wants me in the field next week out of state. And I know that you would like me to work next week in the office." Alex says, "Mateo, we will solve this problem through communications and prioritization. We work for a ________ organization and having dual or even more lines of command can be confusing."

Accepted Answer

A)   functional
B)   divisional
C)   network
D)   traditional
E)   matrixF) C) and E)
G) A) and B)

Question 15

The organization chart depicts the

Accepted Answer

A)   geographical location of the different branches of a business.
B)   positions in the firm and the way they are arranged.
C)   office assignments by area of the firm.
D)   responsibilities of each job specification.
E)   phone numbers for each employee.F) A) and C)
G) B) and D)

Question 16

Prior to going on vacation for two weeks, Dan Roberts, Division Manager, assembled his management team and said, "In my absence, Marisa will serve as acting Division Manager. I know that all of you department managers will give Marisa your full support." Afterwards, in a one-on-one meeting with Marisa, Dan told her that he was giving her all that she needed to manage in his absence, EXCEPT for

Accepted Answer

A)   authority to chair the next managers' meeting.
B)   time to do the job.
C)   budget to do the job.
D)   authority to discipline another department head.
E)   authority to oversee production.F) A) and B)
G) A) and E)

Question 17

In ________, new or additional responsibilities to a subordinate are assigned.

Accepted Answer

A)   mutual adjustment
B)   centralization
C)   delegation
D)   span of control
E)   job specializationF) B) and C)
G) A) and E)

Question 18

In the context of organizational integration, ________ refers to a situation when interdependent units create deadlines and objectives that contribute to a common goal.

Accepted Answer

A)   coordination by plan
B)   unity-of-command
C)   standardization
D)   span of control
E)   centralizationF) All of the above
G) A) and E)

Question 19

Diane, CEO of Hammer Corporation, tells her executive management team that the company must become more agile to stay competitive. She says, "We have several options to improve our agility, a couple that we have already started to implement: creating strategic alliances and becoming more of a learning and a high-involvement organization. But, most importantly, I believe that we need to organize around our ________."

Accepted Answer

A)   marketing capabilities
B)   core capabilities
C)   research capabilities
D)   engineering capabilities
E)   functional capabilitiesF) C) and D)
G) B) and D)

Question 20

Pamela recently accepted a job with a reputed bank as an internal auditor. Her new company had strictly defined job responsibilities and lines of communication. For every decision she needed to make, approval had to be obtained from upper management. Overall, she found the atmosphere to be quite formal. Pamela's organization has a

Accepted Answer

A)   wide span of control.
B)   high degree of centralization.
C)   flat organizational structure.
D)   matrix organizational design.
E)   narrow locus of control.F) B) and D)
G) A) and B)

Exam 7: Organizing for Success

Correct Answer
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A characteristic feature of matrix organizations is that

Correct Answer
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________ is the expectation that employees will perform a job, take corrective action when necessary, and report upward on the status and quality of their performance.

Correct Answer
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An employee who has ________ is supposed to carry out specified tasks.

Correct Answer
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The organization chart depicts the

Correct Answer
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A disadvantage of the traditional functional approach to departmentalization is that

Correct Answer
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Correct Answer
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Define and discuss simultaneous engineering.

Correct Answer
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While just-in-time concentrates on reduc...
View Answer

Correct Answer
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Which of the following is true of effective delegation?

Correct Answer
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An advantage of functional departmentalization is that

Correct Answer
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In the context of strategies to improve organizational agility, what should be the focus of managers who want to strengthen their firms' competitiveness?

Correct Answer
verified
Managers who want to strengthen their fi...
View Answer

________ is a way of managing in which everyone is committed to continuous improvement of his or her part of the operation.

Correct Answer
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Subdividing an organization into smaller units in a horizontal structure is

Correct Answer
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In ________, new or additional responsibilities to a subordinate are assigned.

Correct Answer
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In the context of organizational integration, ________ refers to a situation when interdependent units create deadlines and objectives that contribute to a common goal.

Correct Answer
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Ten employees work under the supervision of Viv, a manager at a branch of Mental Delights Spa. Viv reports directly to the owner of Mental Delights Spa; therefore, in the context of span of control, Mental Delights Spa is a tall organization.

Correct Answer
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Correct Answer
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In general, coordination methods within an organization include standardization, plans, and mutual adjustment.

Correct Answer
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Correct Answer
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Exam 7: Organizing for Success

Correct AnswerverifiedShow Answer

A characteristic feature of matrix organizations is that

Correct AnswerverifiedShow Answer

________ is the expectation that employees will perform a job, take corrective action when necessary, and report upward on the status and quality of their performance.

Correct AnswerverifiedShow Answer

An employee who has ________ is supposed to carry out specified tasks.

Correct AnswerverifiedShow Answer

The organization chart depicts the

Correct AnswerverifiedShow Answer

A disadvantage of the traditional functional approach to departmentalization is that

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Define and discuss simultaneous engineering.

Correct AnswerverifiedWhile just-in-time concentrates on reduc...View AnswerShow Answer

Correct AnswerverifiedShow Answer

Which of the following is true of effective delegation?

Correct AnswerverifiedShow Answer

An advantage of functional departmentalization is that

Correct AnswerverifiedShow Answer

In the context of strategies to improve organizational agility, what should be the focus of managers who want to strengthen their firms' competitiveness?

Correct AnswerverifiedManagers who want to strengthen their fi...View AnswerShow Answer

________ is a way of managing in which everyone is committed to continuous improvement of his or her part of the operation.

Correct AnswerverifiedShow Answer

Subdividing an organization into smaller units in a horizontal structure is

Correct AnswerverifiedShow Answer

In ________, new or additional responsibilities to a subordinate are assigned.

Correct AnswerverifiedShow Answer

In the context of organizational integration, ________ refers to a situation when interdependent units create deadlines and objectives that contribute to a common goal.

Correct AnswerverifiedShow Answer

Ten employees work under the supervision of Viv, a manager at a branch of Mental Delights Spa. Viv reports directly to the owner of Mental Delights Spa; therefore, in the context of span of control, Mental Delights Spa is a tall organization.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

In general, coordination methods within an organization include standardization, plans, and mutual adjustment.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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While just-in-time concentrates on reduc...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified
Managers who want to strengthen their fi...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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