Question 1

________ refers to searching for information that is not immediately evident and sorting through that information to interpret what is important.

Accepted Answer

A)   Competitive skimming
B)   Data classification
C)   Environmental scanning
D)   Knowledge browsing
E)   Information foragingF) B) and C)
G) A) and E)

Question 2

Allied Bank Corp. utilizes the janitorial services of Marie's Clean-It Corp. to keep their buildings clean. Marie's provides all the necessary cleaning supplies, training, background security checks (because the crew works after hours) , and all other associated expenses. The other available janitorial services do not typically provide security checks, and a client such as a bank would have to hire guards to watch the work of the janitors. If Allied Bank were to consider hiring another cleaning service to replace Marie's, which of the following would the bank incur?

Accepted Answer

A)   high employment costs
B)   unfavorable supplier status
C)   high switching costs
D)   favorable quality status
E)   complementary productsF) A) and C)
G) A) and E)

Question 3

________ is leveling normal fluctuations at the boundaries of the environment.

Accepted Answer

A)   Buffering
B)   Smoothing
C)   Flexible processes
D)   Independent strategies
E)   EmpowermentF) A) and C)
G) A) and B)

Question 4

Advances in genetic engineering are expected to produce some food products that will become available all year round even in continental climates. These changes will provide grocers with an opportunity to reduce their shipping costs while offering fresher produce to their customers. These advances are examples of changes in the ________ environment.

Accepted Answer

A)   technological
B)   social
C)   legal
D)   demographic
E)   economicF) B) and E)
G) B) and D)

Question 5

________ are conditions that prevent new companies from setting foot in an industry.

Accepted Answer

A)   Demographics
B)   Industry shakeouts
C)   Prospectors
D)   Zero-profit conditions
E)   Barriers to entryF) None of the above
G) B) and C)

Question 6

The Company is experiencing an increase in competition, and at the same time they are building more production facilities in Southeast Asia. In this scenario, the top management team is most likely to

Accepted Answer

A)   give lower-level managers the authority to make decisions to benefit the firm.
B)   pull decision-making responsibility from low-level management, taking it on themselves.
C)   restructure to reflect a more bureaucratic, stable organization.
D)   rid themselves of all buffering product.
E)   increase the cost of their products.F) A) and B)
G) C) and E)

Question 7

________ are companies that stay within a stable product domain as a strategic maneuver.

Accepted Answer

A)   Adopters
B)   Accommodators
C)   Protectors
D)   Sponsors
E)   DefendersF) B) and C)
G) B) and E)

Question 8

Romano's Italian Foods founded in 1963 has grown steadily to 250 employees. Despite its size, Romano's operates as a family business with a strong clan culture. Romano's CEO, Tony Ferrari, has just learned that his long-standing and best customer, Sal's Bistro, with 15 locations in the region, is filing bankruptcy. As a result, Romano's will immediately experience a 15 percent reduction in sales. Based upon this description, what do you advise Tony to do?

Accepted Answer

A)   Without consulting his team, lay off 15 percent of the workforce.
B)   Ask members of the entire company to agree to cut their hours by 15 percent until business improves, avoiding any layoffs.
C)   Without consulting his employees, quickly sell the company.
D)   Avoid an employee strike by offering bonuses to employees.
E)   Secretly implement a permanent policy to short-pay invoices from their suppliers by 15 percent and hope no suppliers leave.F) D) and E)
G) B) and D)

Question 9

The growth of contingent workers in the U.S. labor force due to unpredictable labor demand is an illustration of

Accepted Answer

A)   adapting at the core.
B)   process flexibility.
C)   buffering.
D)   smoothing.
E)   empowerment.F) B) and D)
G) D) and E)

Question 10

Describe the four different approaches that organizations can take in adapting to environmental uncertainty.

Accepted Answer

An organization should adopt a decentral...

Question 11

Hospitals and universities are very expensive to start and keep running because of the capital and equipment required. The requirement of personnel, such as specialized medical doctors and researchers, is also high. What does this provide an example of?

Accepted Answer

A)   protectionism
B)   buffering
C)   barriers to entry
D)   smoothing
E)   downsizingF) C) and D)
G) D) and E)

Question 12

When Good As Mom's Corp. advertises its syrup products as better than the syrup products of Grandma's Best Corp., Good As Mom's is demonstrating

Accepted Answer

A)   competitive aggression.
B)   competitive pacification.
C)   benchmarking.
D)   smoothing.
E)   cooptation.F) None of the above
G) B) and D)

Question 13

Describe Porter's five forces in an organization's competitive environment.

Accepted Answer

According to Porter, the five forces in ...

Question 14

During the holiday season, Budget Department Store works with a contracted employment agency to bring extra workers on board to handle overflow business, and extra duties such as wrapping presents. Budget is using ________ during these rush times.

Accepted Answer

A)   smoothing
B)   buffering
C)   independent strategies
D)   flexible strategies
E)   lift coefficientF) D) and E)
G) A) and E)

Question 15

Beatrice owns and operates a food truck in a large city. Competitors are many, and competition is fierce. Due to her small business's size, she cannot realistically influence her business environment. However, Beatrice can and does take steps to adapt to the environment, including

Accepted Answer

A)   slashing her food prices to force her competitors to do likewise city-wide (competitive aggression) .
B)   sponsoring local events to establish and maintain a positive brand image (public relations) .
C)   recruiting the mayor to participate on her business advisory board (cooptation) .
D)   hiring a lobbyist to promote state legislation that is favorable to operation of food trucks (political action) .
E)   hiring part-time help and maintaining extra inventory for peak periods (buffering) .F) B) and C)
G) B) and D)

Question 16

What method is used to predict exactly how some variable or variables will change in the future?

Accepted Answer

A)   environmental scanning
B)   sorting information
C)   forecasting
D)   searching
E)   competitive intelligenceF) All of the above
G) A) and C)

Question 17

An organization's ________ refers to all relevant forces inside a firm's boundaries, such as its managers, employees, resources, and organizational culture.

Accepted Answer

A)   internal environment
B)   competitive environment
C)   macroenvironment
D)   demographics
E)   open systemsF) C) and D)
G) A) and C)

Question 18

Jane, a financial analyst at a small food-processing company, was asked by the Chief Financial Officer to forecast the costs of the company's required raw materials over the next five years. You would advise her to

Accepted Answer

A)   collect data carefully, use simple forecast models, and make multiple forecasts to get an average.
B)   collect data carefully, use complex forecast models, and make multiple forecasts to get an average.
C)   collect data carefully, use a simple forecast model, rely on increased accuracy farther into the future.
D)   collect data carefully, use a simple forecast models, do not allow for any unexpected events.
E)   collect data carefully, use a complex forecast model, do not rely upon it and it alone.F) C) and E)
G) A) and D)

Question 19

Which of the following organizational cultures is strongly characterized by cohesiveness, participation, and sense of family?

Accepted Answer

A)   adhocracy
B)   clan
C)   hierarchy
D)   market
E)   rationalF) A) and B)
G) A) and D)

Question 20

Sonia, a manager of a new 50-person finance department in a U.S.-based firm, is working with Juan, the human resources manager in her organization, to develop strategies for staffing her department. Thinking of workforce demographics, Juan advises Sonia to consider all of the following actions, EXCEPT

Accepted Answer

A)   Conduct interviews on campus for entry-level accounting and finance majors, even with their lack of experience.
B)   Hire accountants and business professionals over the age of 55, even though they might have shorter projected remaining careers.
C)   Outsource selected accounting and financial analysis tasks to overseas workers who might be lower priced, but be aware of possible communication challenges.
D)   Institute a hiring freeze for women workers, due to their likelihood to leave the workforce.
E)   Hire foreign-born accountants and financial professionals with a legal right to work in the United States, being sensitive of the cultural differences both sides might experience.F) A) and C)
G) C) and E)

Exam 3: The Organizational Environment and Culture

________ are conditions that prevent new companies from setting foot in an industry.

Correct Answer
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Correct Answer
verified

________ is leveling normal fluctuations at the boundaries of the environment.

Correct Answer
verified

Which of the following organizational cultures is strongly characterized by cohesiveness, participation, and sense of family?

Correct Answer
verified

The Company is experiencing an increase in competition, and at the same time they are building more production facilities in Southeast Asia. In this scenario, the top management team is most likely to

Correct Answer
verified

________ refers to searching for information that is not immediately evident and sorting through that information to interpret what is important.

Correct Answer
verified

During the holiday season, Budget Department Store works with a contracted employment agency to bring extra workers on board to handle overflow business, and extra duties such as wrapping presents. Budget is using ________ during these rush times.

Correct Answer
verified

What method is used to predict exactly how some variable or variables will change in the future?

Correct Answer
verified

Jane, a financial analyst at a small food-processing company, was asked by the Chief Financial Officer to forecast the costs of the company's required raw materials over the next five years. You would advise her to

Correct Answer
verified

Hospitals and universities are very expensive to start and keep running because of the capital and equipment required. The requirement of personnel, such as specialized medical doctors and researchers, is also high. What does this provide an example of?

Correct Answer
verified

Beatrice owns and operates a food truck in a large city. Competitors are many, and competition is fierce. Due to her small business's size, she cannot realistically influence her business environment. However, Beatrice can and does take steps to adapt to the environment, including

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Describe the four different approaches that organizations can take in adapting to environmental uncertainty.

Correct Answer
verified
An organization should adopt a decentral...
View Answer

Describe Porter's five forces in an organization's competitive environment.

Correct Answer
verified
According to Porter, the five forces in ...
View Answer

Correct Answer
verified

The growth of contingent workers in the U.S. labor force due to unpredictable labor demand is an illustration of

Correct Answer
verified

________ are companies that stay within a stable product domain as a strategic maneuver.

Correct Answer
verified

An organization's ________ refers to all relevant forces inside a firm's boundaries, such as its managers, employees, resources, and organizational culture.

Correct Answer
verified

When Good As Mom's Corp. advertises its syrup products as better than the syrup products of Grandma's Best Corp., Good As Mom's is demonstrating

Correct Answer
verified

Exam 3: The Organizational Environment and Culture

________ are conditions that prevent new companies from setting foot in an industry.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

________ is leveling normal fluctuations at the boundaries of the environment.

Correct AnswerverifiedShow Answer

Which of the following organizational cultures is strongly characterized by cohesiveness, participation, and sense of family?

Correct AnswerverifiedShow Answer

The Company is experiencing an increase in competition, and at the same time they are building more production facilities in Southeast Asia. In this scenario, the top management team is most likely to

Correct AnswerverifiedShow Answer

________ refers to searching for information that is not immediately evident and sorting through that information to interpret what is important.

Correct AnswerverifiedShow Answer

During the holiday season, Budget Department Store works with a contracted employment agency to bring extra workers on board to handle overflow business, and extra duties such as wrapping presents. Budget is using ________ during these rush times.

Correct AnswerverifiedShow Answer

What method is used to predict exactly how some variable or variables will change in the future?

Correct AnswerverifiedShow Answer

Jane, a financial analyst at a small food-processing company, was asked by the Chief Financial Officer to forecast the costs of the company's required raw materials over the next five years. You would advise her to

Correct AnswerverifiedShow Answer

Hospitals and universities are very expensive to start and keep running because of the capital and equipment required. The requirement of personnel, such as specialized medical doctors and researchers, is also high. What does this provide an example of?

Correct AnswerverifiedShow Answer

Beatrice owns and operates a food truck in a large city. Competitors are many, and competition is fierce. Due to her small business's size, she cannot realistically influence her business environment. However, Beatrice can and does take steps to adapt to the environment, including

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Describe the four different approaches that organizations can take in adapting to environmental uncertainty.

Correct AnswerverifiedAn organization should adopt a decentral...View AnswerShow Answer

Describe Porter's five forces in an organization's competitive environment.

Correct AnswerverifiedAccording to Porter, the five forces in ...View AnswerShow Answer

Correct AnswerverifiedShow Answer

The growth of contingent workers in the U.S. labor force due to unpredictable labor demand is an illustration of

Correct AnswerverifiedShow Answer

________ are companies that stay within a stable product domain as a strategic maneuver.

Correct AnswerverifiedShow Answer

An organization's ________ refers to all relevant forces inside a firm's boundaries, such as its managers, employees, resources, and organizational culture.

Correct AnswerverifiedShow Answer

When Good As Mom's Corp. advertises its syrup products as better than the syrup products of Grandma's Best Corp., Good As Mom's is demonstrating

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
An organization should adopt a decentral...
View Answer

Correct Answer
verified
According to Porter, the five forces in ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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