Question 1

What makes analytics part of a business process?

Accepted Answer

A)   Operationalized analytics.
B)   Robotic process automation.
C)   Deep learning.
D)   Machine learning.E) A) and B)
F) C) and D)

Question 2

What is the process of computerizing manual tasks, making them more efficient and effective and dramatically lowering operational costs?

Accepted Answer

A)   Workflow
B)   Swim lane
C)   Automation
D)   StreamliningE) A) and D)
F) A) and C)

Question 3

Business process modeling, or mapping, is the activity of creating a detailed flowchart or process map of a work process that shows its inputs, tasks, and activities in a(n)  ________ sequence.

Accepted Answer

A)   unstructured
B)   semistructured
C)   structured
D)   unilateralE) A) and D)
F) C) and D)

Question 4

What displays the path in which the process flows?

Accepted Answer

A)   BPMN Event
B)   BPMN Activity
C)   BPMN Flow
D)   BPMN GatewayE) A) and B)
F) A) and C) C

Question 5

What includes the tasks, activities, and responsibilities required to execute each step in a business process?

Accepted Answer

A)   Workflow
B)   Swim lane
C)   Automation
D)   StreamliningE) None of the above
F) A) and D)

Question 6

Which of the below processes attempt to understand and measure the current process and make improvements?

Accepted Answer

A)   Business process mapping
B)   Business process reengineering
C)   Business process improvement
D)   Business process modelE) None of the above
F) All of the above

Question 7

What is the use of software with artificial intelligence (AI)  and machine learning capabilities to handle high-volume, repeatable tasks that previously required a human to perform?

Accepted Answer

A)   Operationalized analytics.
B)   Robotic process automation.
C)   Deep learning.
D)   Machine learning.E) A) and D)
F) C) and D)

Question 8

A Business Process Model and Notation (BPMN) gateway displays the path in which the process flows.

Accepted Answer

A) True 
 B)False

Question 9

Strategic business processes are dynamic, nonroutine, long-term business processes such as financial planning, expansion strategies, and stakeholder interactions.

Accepted Answer

A) True 
 B)False

Question 10

Review the below list of key terms and determine which one typically occurs during operational business process improvement

Accepted Answer

A)   Automation
B)   Streamlining
C)   Reengineering
D)   ImprovementE) B) and C)
F) A) and C)

Question 11

What is represented by arrows in a business process model?

Accepted Answer

A)   BPMN Event
B)   BPMN Activity
C)   BPMN Flow
D)   BPMN GatewayE) C) and D)
F) A) and D)

Question 12

Review the below list of key terms and determine which one typically occurs during managerial business process improvement.

Accepted Answer

A)   Automation
B)   Streamlining
C)   Reengineering
D)   ImprovementE) All of the above
F) A) and B) B

Question 13

A Business Process Model and Notation (BPMN) event is anything that happens during the course of a business process. An event is represented by a circle in a business process model.

Accepted Answer

A) True 
 B)False

Question 14

What are semidynamic, semiroutine, monthly business processes such as resource allocation, sales strategy, or manufacturing process improvements?

Accepted Answer

A)   Operational business processes
B)   Managerial business processes
C)   Strategic business processes
D)   Success business processesE) C) and D)
F) A) and C)

Question 15

What is represented by a rounded-corner rectangle in a business process model?

Accepted Answer

A)   BPMN Event
B)   BPMN Activity
C)   BPMN Flow
D)   BPMN GatewayE) None of the above
F) C) and D)

Question 16

What is a task in a business process?

Accepted Answer

A)   BPMN Event
B)   BPMN Activity
C)   BPMN Flow
D)   BPMN GatewayE) None of the above
F) A) and B)

Question 17

What is the analysis and redesign of workflow within and between enterprises?

Accepted Answer

A)   Critical success factors (CSFs) 
B)   Benchmarking metrics
C)   Business process reengineering (BPR) 
D)   Decision support interfaces (DSI) E) None of the above
F) B) and C)

Question 18

Which of the below examples indicates when the time is right to initiate a business process change?

Accepted Answer

A)   The market being served makes a distinctive shift
B)   The company is below industry benchmarks on its core processes
C)   The company strategically passes or leapfrogs the competition on key decisions to regain competitive advantage
D)   All of the choices are correctE) A) and D)
F) A) and C)

Question 19

A Business Process Model and Notation (BPMN) activity is a task in a business process.

Accepted Answer

A) True 
 B)False  True

Question 20

What are managerial business processes?

Accepted Answer

A)   Dynamic, nonroutine, long-term business processes such as financial planning, expansion strategies, and stakeholder interactions.
B)   Semidynamic, semiroutine, monthly business processes such as resource allocation, sales strategy, or manufacturing process improvements.
C)   Static, routine, daily business processes such as stocking inventory, checking out customers, or daily opening and closing processes.
D)   None of the choices are correct.E) B) and C)
F) C) and D)

Exam 21: Identifying Competitive Advantages

What makes analytics part of a business process?

Correct AnswerverifiedShow Answer

What is the process of computerizing manual tasks, making them more efficient and effective and dramatically lowering operational costs?

Correct AnswerverifiedShow Answer

Business process modeling, or mapping, is the activity of creating a detailed flowchart or process map of a work process that shows its inputs, tasks, and activities in a(n) ________ sequence.

Correct AnswerverifiedShow Answer

What displays the path in which the process flows?

Correct AnswerverifiedC

What includes the tasks, activities, and responsibilities required to execute each step in a business process?

Correct AnswerverifiedShow Answer

Which of the below processes attempt to understand and measure the current process and make improvements?

Correct AnswerverifiedShow Answer

What is the use of software with artificial intelligence (AI) and machine learning capabilities to handle high-volume, repeatable tasks that previously required a human to perform?

Correct AnswerverifiedShow Answer

A Business Process Model and Notation (BPMN) gateway displays the path in which the process flows.

Correct AnswerverifiedShow Answer

Strategic business processes are dynamic, nonroutine, long-term business processes such as financial planning, expansion strategies, and stakeholder interactions.

Correct AnswerverifiedShow Answer

Review the below list of key terms and determine which one typically occurs during operational business process improvement

Correct AnswerverifiedShow Answer

What is represented by arrows in a business process model?

Correct AnswerverifiedShow Answer

Review the below list of key terms and determine which one typically occurs during managerial business process improvement.

Correct AnswerverifiedB

A Business Process Model and Notation (BPMN) event is anything that happens during the course of a business process. An event is represented by a circle in a business process model.

Correct AnswerverifiedShow Answer

What are semidynamic, semiroutine, monthly business processes such as resource allocation, sales strategy, or manufacturing process improvements?

Correct AnswerverifiedShow Answer

What is represented by a rounded-corner rectangle in a business process model?

Correct AnswerverifiedShow Answer

What is a task in a business process?

Correct AnswerverifiedShow Answer

What is the analysis and redesign of workflow within and between enterprises?

Correct AnswerverifiedShow Answer

Which of the below examples indicates when the time is right to initiate a business process change?

Correct AnswerverifiedShow Answer

A Business Process Model and Notation (BPMN) activity is a task in a business process.

Correct AnswerverifiedTrue

What are managerial business processes?

Correct AnswerverifiedShow Answer

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C

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B

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True

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