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A webinar is a form of web conferencing that blends videoconferencing with document sharing and allows the user to deliver a presentation over the web to a group of geographically dispersed participants.

A) True
B) False

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Instant messaging (IMing) is a service that enables instant or real-time communication between people.

A) True
B) False

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What is another name for an eshop?


A) C2C
B) Estore or etailer
C) Ecustomer
D) Econsumer

E) B) and C)
F) A) and B)

Correct Answer

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Which of the following represents businesses buying from and selling to each other over the Internet?


A) B2B
B) B2C
C) C2B
D) C2C

E) B) and C)
F) A) and D)

Correct Answer

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What occurs when a system updates information at the same rate it receives the information?


A) Collective intelligence system
B) Collaboration system
C) Real-time communication
D) Knowledge management system

E) All of the above
F) B) and D)

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Which ebusiness tool plays a crucial role in getting site visitors to view more than just the home page by providing clear navigation choices?


A) URL
B) Content management systems
C) Open system
D) Open source

E) C) and D)
F) A) and B)

Correct Answer

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What is a plan that details how a company creates, delivers, and generates revenues on the Internet?


A) Ebusiness
B) Ebusiness model
C) Ecommerce
D) Ecommerce model

E) A) and D)
F) A) and C)

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Pay-per-call generates revenue each time a user clicks on a link to a retailer's website.

A) True
B) False

Correct Answer

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Carfax is an example of a company that sells its products or services directly to its consumers online. Which ebusiness model is Carfax using?


A) C2B
B) C2C
C) B2C
D) B2B

E) B) and C)
F) A) and D)

Correct Answer

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Internet marketers must develop ________ to build strong relationships with customers to ensure loyalty.


A) consumer trust
B) consumer testimonials
C) consumer segmentation
D) market segmentation

E) A) and C)
F) B) and C)

Correct Answer

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What is website software that finds other pages based on keyword matching similar to Google?


A) Dot-com
B) Search engine
C) Search engine ranking
D) Search engine optimization

E) B) and C)
F) None of the above

Correct Answer

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What is a service that enables instant or real-time communication between people?


A) URL
B) IMing
C) Tacit knowledge
D) Elicit knowledge

E) B) and C)
F) A) and B)

Correct Answer

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What is the difference between a business model and an ebusiness model?


A) A business model details how a company creates, delivers, and generates revenue; an ebusiness model does all of the same but on the Internet.
B) A business model and an ebusiness model are identical.
C) A business model and an ebusiness model are complete opposites.
D) An ebusiness model details how a company creates, delivers, and generates revenue; a business model does all the same except on the Internet.

E) None of the above
F) All of the above

Correct Answer

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The Internet marketplace is free of most forms of traditional sales tax.

A) True
B) False

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A business model is a plan that details how a company creates, delivers, and generates revenues on the Internet.

A) True
B) False

Correct Answer

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Which of the following represents the connecting and communicating tools supporting and driving ebusiness?


A) Email, instant messaging, podcasting, content management systems, and video and web conferencing.
B) Content providers, infomediaries, online marketplaces, portals, service providers, transaction brokers.
C) B2B, B2C, C2C, C2B.
D) Advertising fees, license fees, subscription fees, transaction fees, value-added services fees.

E) A) and B)
F) A) and C)

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Pay-per-call are keywords that advertisers choose to pay for and appear as sponsored links on the Google results pages.

A) True
B) False

Correct Answer

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Content providers are companies that generate revenue by providing digital content such as news, music, photos, or videos and examples include Netflix and iTunes.

A) True
B) False

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Search engine optimization are keywords that advertisers choose to pay for and appear as sponsored links on the Google results pages.

A) True
B) False

Correct Answer

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The majority of eBay's customers are using a business-to-business (B2B) ebusiness model.

A) True
B) False

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