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Plan, source, give, get, and return are the five basic supply chain management components.

A) True
B) False

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Today, SCM systems focus on extending beyond an organization's four walls to influence:


A) Suppliers
B) Suppliers' supplier
C) Customers' customer
D) All of these choices are correct.

E) B) and C)
F) A) and C)

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Computer-aided design/computer-aided manufacturing (CAD/CAM) systems are used to create the digital designs and then manufacture the products.

A) True
B) False

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Define the relationship between supply chain management and decision making.

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SCM enhances decision making. Collecting...

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Supply chain event management (SCEM) enables an organization to react more quickly to resolve supply chain issues.

A) True
B) False

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What are unmanned aircraft that can fly autonomously, or without a human?


A) 3D Printing
B) Robotics
C) Drones
D) RFID

E) A) and D)
F) B) and C)

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Inventory turnover is the frequency of inventory replacement.

A) True
B) False

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Customer order cycle time is the time it takes to manufacture a product and deliver it to the retailer.

A) True
B) False

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RFID's Electronic Product Code (RFID EPC) promotes serialization, or the ability to track individual items by using the unique serial number associated with each RFID tag.

A) True
B) False

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Materials management includes activities that govern the flow of tangible, physical materials through the supply chain such as shipping, transport, distribution, and warehousing.

A) True
B) False

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The bullwhip effect occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain.

A) True
B) False

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Products are distributed to customers and their downstream customers at all levels.

A) True
B) False

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Robotics supports materials management.

A) True
B) False

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What is the maker movement?


A) Systems used to create the digital designs and then manufacture the products
B) A cultural trend that places value on an individual's ability to be a creator of things as well as a consumer of things
C) A community center that provides technology, manufacturing equipment, and educational opportunities to the public that would otherwise be inaccessible or unaffordable
D) Serialization of or the ability to track individual items by using the unique serial number associated with each RFID tag

E) B) and C)
F) C) and D)

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Outbound logistics distributes goods and services to customers.

A) True
B) False

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What is collaborative demand planning?


A) Enables an organization to react more quickly to resolve supply chain issues
B) Applies technology to the activities in the order life cycle from inquiry to sale
C) Allows an organization to reduce the cost and time required during the design process of a product
D) Helps organizations reduce their investment in inventory while improving customer satisfaction through product availability

E) C) and D)
F) B) and C)

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Robotics supports procurement.

A) True
B) False

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Logistics includes activities that govern the flow of tangible, physical materials through the supply chain such as shipping, transport, distribution, and warehousing.

A) True
B) False

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What includes the processes that control the distribution, maintenance, and replacement of materials and personnel to support the supply chain?


A) Procurement
B) Logistics
C) Materials management
D) Bullwhip effect

E) A) and B)
F) A) and C)

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The bullwhip effect is a standard format for the electronic exchange of information between supply chain participants.

A) True
B) False

Correct Answer

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