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In recruiting lingo, what are perfect MIS candidates sometimes called?


A) Turquoise turtles
B) Red rabbits
C) Purple squirrels
D) White unicorns

E) C) and D)
F) A) and C)

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Who is responsible for ensuring the speed, accuracy, availability, and reliability of the organization's information technology?


A) Chief technology officer (CTO)
B) Chief security officer (CSO)
C) Chief privacy officer (CPO)
D) Chief data officer (CDO)

E) A) and B)
F) A) and C)

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Effectiveness MIS metrics include throughput, transaction speed, and system availability.

A) True
B) False

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The chief security officer (CSO) is responsible for ensuring the security of MIS systems and developing strategies and safeguards against attacks from hackers and viruses.

A) True
B) False

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Who is responsible for collecting, maintaining, and distributing company knowledge?


A) Chief data officer (CDO) .
B) Chief security officer (CSO) .
C) Chief privacy officer (CPO) .
D) Chief knowledge officer (CKO) .

E) C) and D)
F) A) and D)

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Which type of metric measures when a visitor reaches a website and their computer sends a request to the site's computer server to begin displaying pages?


A) Visitor metric
B) Exposure metric
C) Visit metric
D) Hit metric

E) A) and C)
F) None of the above

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According to Fast Company magazine, a few executive levels you might see created over the next decade include chief intellectual property officer, chief automation officer, and chief user experience officer.

A) True
B) False

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CRM metrics include sales metrics, service metrics, and marketing metrics.

A) True
B) False

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The chief data office (CDO) is responsible for ensuring the throughput, speed, accuracy, availability, and reliability of an organization's information technology.

A) True
B) False

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According to Fast Company magazine, chief automation officer is a new executive level we might see created over the next decade. Which of the following includes the roles and responsibilities of this officer?


A) Manage and defend intellectual property, copyrights, and patents
B) Determines if a person or business process can be replaced by a robot or software
C) Create the optimal relationship between user and technology
D) Ensure the ethical and legal use of information within an organization

E) A) and D)
F) None of the above

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According to Peter Drucker, what are managers who do things right addressing?


A) Efficiency
B) Effectiveness
C) Both efficiency and effectiveness
D) Customer satisfaction only

E) A) and B)
F) B) and C)

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The chief data officer (CDO) is responsible for overseeing all uses of MIS and ensuring that MIS strategically aligns with business goals and objectives.

A) True
B) False

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When considering the graph depicting the interrelationships between efficiency and effectiveness, where does an organization ideally want to operate?


A) Upper right-hand corner
B) Lower right-hand corner
C) Upper left-hand corner
D) Lower left-hand corner

E) C) and D)
F) B) and D)

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According to Fast Company magazine, which of the following executive levels might we see created over the next decade?


A) Chief intellectual property officer
B) Chief automation officer
C) Chief user experience officer
D) All of these

E) A) and B)
F) All of the above

Correct Answer

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What is a management system, in addition to a measurement system, that enables organizations to clarify their vision and strategy and translate them into action?


A) The balanced cycle time
B) Porter's five forces
C) Porter's three generic strategies
D) The balanced scorecard

E) All of the above
F) B) and C)

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Which of the following are the four common types of effectiveness MIS metrics?


A) Unstructured decisions, customer satisfaction, conversion rates, financial
B) Usability, customer service, conversion rates, fiscal year revenue
C) Usability, customer satisfaction, conversion rates, financial
D) Usability, customer satisfaction, conversion rates, affordability

E) A) and D)
F) A) and C)

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Return on investment indicates the earning power of a project.

A) True
B) False

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What is the primary responsibility of the CTO?


A) Overseeing all uses of MIS.
B) Ensuring the security of business systems.
C) Ensuring speed, accuracy, and reliability of the MIS.
D) Collecting and distributing company information.

E) A) and B)
F) B) and C)

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The chief technology officer (CTO) is responsible for ensuring the security of MIS systems and developing strategies and MIS safeguards against attacks from hackers and viruses.

A) True
B) False

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Define the 6 primary MIS-related strategic positions in an organization along with their associated responsibilities.

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The chief information officer (CIO) is r...

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