Question 1

Another name for an employee's Withholding Allowance Certificate is ____.

Accepted Answer

A)   Form 940
B)   Form 941
C)   Form W-2
D)   Form W-3
E)   Form W-4F) All of the above
G) A) and E)

Question 2

An employee's W-4 form should be ____.

Accepted Answer

A)   completed only at the beginning of employment
B)   updated monthly
C)   updated every six months
D)   updated yearly
E)   updated every five yearsF) A) and B)
G) C) and D)

Question 3

The basics of hiring a successful employee include ____.

Accepted Answer

A)   checking references after hiring the person
B)   discussing policies and procedures early
C)   having a set pay scale for new hires
D)   hiring the first person who applies
E)   assuming that newly hired people need no trainingF) A) and B)
G) C) and D)

Question 4

The role of a(n) ________ is to facilitate communication between parties who are having a disagreement, assist them in focusing on the real issues, and attempt to reach conflict resolution.

Accepted Answer

The answer of The role of a(n) ________ is to...

Question 5

Which position is usually paid by commission?

Accepted Answer

A)   Nurse
B)   Teacher
C)   Salesperson
D)   Medical assistant
E)   PhysicianF) None of the above
G) All of the above

Question 6

Which of the following does the Fair Labor Standards Act primarily affect?

Accepted Answer

A)   Employees who work on commission
B)   Salaried employees
C)   Contract employees
D)   Employees who earn hourly wages
E)   Employees who have been laid offF) A) and B)
G) All of the above D

Question 7

Which of the following terms is used to demonstrate how each rank or level in an organization is accountable to those directly superior and how the authority passes from one level to the next?

Accepted Answer

A)   Agenda
B)   Chain of command
C)   Policies and procedures
D)   Labor relations
E)   Employee handbookF) B) and E)
G) A) and B)

Question 8

The total amount earned before deductions refers to the ________ earnings and must be calculated for each employee as a first step in the payroll process.

Accepted Answer

The answer of The total amount earned before deductions refers...

Question 9

A clinical procedures manual would be most likely to include ____.

Accepted Answer

A)   appropriate telephone procedures for emergency calls
B)   reagents, standards, and controls used
C)   guidelines for releasing patient PHI
D)   templates for normal lab and X-ray results
E)   guidelines for "clean" claim submissionF) A) and E)
G) C) and D)

Question 10

A person named as a dependent is ____.

Accepted Answer

A)   the employer
B)   the employee
C)   a person who reports directly to the employee
D)   a person on whom the employee is financially dependent
E)   a person who is financially dependent on the employeeF) C) and E)
G) All of the above

Question 11

What is the name of the EFT program through which businesses submit federal income taxes and FICA taxes?

Accepted Answer

A)   EIN
B)   TAXLINK
C)   FUTA
D)   IRS
E)   SUTAF) A) and C)
G) A) and D) B

Question 12

How often are federal employment taxes deposited for the practice?

Accepted Answer

A)   Every other week
B)   Monthly
C)   Quarterly
D)   Yearly
E)   According to the federal tax deposit scheduleF) C) and E)
G) A) and E)

Question 13

Payment of a set amount of money per pay period, regardless of the number of hours worked, is ____.

Accepted Answer

A)   a salary
B)   an hourly wage
C)   based on percentage
D)   a commission
E)   a weekly wageF) C) and D)
G) All of the above A

Question 14

Which of the following is a key communication tool for the medical office, which covers both administrative and clinical procedures?

Accepted Answer

A)   Policies and procedures manual
B)   Organizational chart
C)   OSHA guidelines
D)   Chain of command
E)   Labor relations manualF) All of the above
G) A) and E)

Question 15

Form W-2 serves which of the following purposes?

Accepted Answer

A)   It establishes the employer's identification number.
B)   It requires employers to pay a percentage of each employee's income.
C)   It shows the employee's total taxable income for the previous year.
D)   It is a complete accounting of tax deposits.
E)   It summarizes taxes withheld from employee's paychecks.F) B) and C)
G) A) and C)

Question 16

If an employee feels that she was unjustly treated, the practice manager may need to oversee the ________ process when the employee complains.

Accepted Answer

The answer of If an employee feels that she was...

Question 17

An employee payroll information sheet should include ____.

Accepted Answer

A)   the employee's Social Security number
B)   the employee's work history
C)   the employee's salary requirements
D)   all current and previous performance evaluations
E)   the employee's beneficiary in case of deathF) B) and E)
G) A) and D)

Question 18

The "maps" used to accomplish policies in a medical office are ________.

Accepted Answer

The answer of The "maps" used to accomplish policies in...

Question 19

Which of the following employees would qualify for workers' compensation?

Accepted Answer

A)   An employee with pneumonia
B)   An employee who sustained a crushing injury to the leg at work
C)   An employee who is having surgery for gallbladder disease
D)   An employee who takes insulin for diabetes
E)   An employee who is on maternal leaveF) D) and E)
G) A) and B)

Question 20

Which of the following is mandated for hourly employees by the Fair Labor Standards Act?

Accepted Answer

A)   Time and a half for all hours worked beyond the normal 8 hours in a regular workday
B)   Twice the normal wage for all hours worked on the sixth consecutive day of the work week
C)   Time and a half for all hours worked on the seventh consecutive workday
D)   Time and a half, plus normal holiday pay, for all hours worked on a company-approved holiday
E)   Twice the normal wage for all hours worked beyond the normal 8 hours in a regular workdayF) C) and D)
G) None of the above

Exam 56: Practice Management

Another name for an employee's Withholding Allowance Certificate is ____.

Correct AnswerverifiedShow Answer

An employee's W-4 form should be ____.

Correct AnswerverifiedShow Answer

The basics of hiring a successful employee include ____.

Correct AnswerverifiedShow Answer

The role of a(n) ________ is to facilitate communication between parties who are having a disagreement, assist them in focusing on the real issues, and attempt to reach conflict resolution.

Correct AnswerverifiedShow Answer

Which position is usually paid by commission?

Correct AnswerverifiedShow Answer

Which of the following does the Fair Labor Standards Act primarily affect?

Correct AnswerverifiedD

Which of the following terms is used to demonstrate how each rank or level in an organization is accountable to those directly superior and how the authority passes from one level to the next?

Correct AnswerverifiedShow Answer

The total amount earned before deductions refers to the ________ earnings and must be calculated for each employee as a first step in the payroll process.

Correct AnswerverifiedShow Answer

A clinical procedures manual would be most likely to include ____.

Correct AnswerverifiedShow Answer

A person named as a dependent is ____.

Correct AnswerverifiedShow Answer

What is the name of the EFT program through which businesses submit federal income taxes and FICA taxes?

Correct AnswerverifiedB

How often are federal employment taxes deposited for the practice?

Correct AnswerverifiedShow Answer

Payment of a set amount of money per pay period, regardless of the number of hours worked, is ____.

Correct AnswerverifiedA

Which of the following is a key communication tool for the medical office, which covers both administrative and clinical procedures?

Correct AnswerverifiedShow Answer

Form W-2 serves which of the following purposes?

Correct AnswerverifiedShow Answer

If an employee feels that she was unjustly treated, the practice manager may need to oversee the ________ process when the employee complains.

Correct AnswerverifiedShow Answer

An employee payroll information sheet should include ____.

Correct AnswerverifiedShow Answer

The "maps" used to accomplish policies in a medical office are ________.

Correct AnswerverifiedShow Answer

Which of the following employees would qualify for workers' compensation?

Correct AnswerverifiedShow Answer

Which of the following is mandated for hourly employees by the Fair Labor Standards Act?

Correct AnswerverifiedShow Answer

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A

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