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Which of the following summarizes the federal income and FICA taxes withheld from employees' paychecks?


A) Wage and Tax Statement
B) Employer's Quarterly Federal Tax Return
C) Federal Unemployment Tax Act
D) Employment Eligibility Verification
E) Employee's Withholding Allowance Certificate

F) B) and C)
G) A) and B)

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Karen works 40 hours a week at a popular tourist attraction and earns a weekly salary of $400. This week, due to Fourth of July crowds, she was asked to work another 10 hours. Having worked 50 hours this week, how much can Karen expect to earn for the week?


A) $400
B) $500
C) $600
D) $700
E) $800

F) A) and E)
G) C) and D)

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The procedures that ensure that services provided in the medical practice meet or exceed the requirements and standards are _______ procedures.

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quality as...

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The money used to pay taxes to appropriate government agencies is paid from ____.


A) the petty cash account
B) tax liability accounts
C) the practice's general checking account
D) the physician's personal account
E) the practice's general savings account

F) A) and B)
G) None of the above

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Generally the petty cash fund should be replenished when there is a minimum of ____ in the fund.


A) $5
B) $10
C) $15
D) $20
E) $25

F) A) and C)
G) B) and C)

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Alysia was administering an intramuscular injection of an antibiotic to Bobby, a 7-year-old child. Bobby was very nervous about getting a shot, so his mother was standing near him, with her arm around him for encouragement. As Alysia was removing the needle from Bobby's arm, he jerked suddenly, and the tip of the needle grazed Bobby's mother's forearm, breaking the skin. Which of the following forms will Alysia need to complete?


A) Agenda
B) Expense report
C) Policy agreement
D) Utilization report
E) Incident report

F) B) and D)
G) C) and D)

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Differences in identities, age, sex, race, physical abilities, ethnicity, religious beliefs, values, sexual orientation, and personalities contribute to ________; as a medical assistant, you will need to increase your understanding and respect for this.

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The physicians in a physician-owned medical office have asked Brenda, the office manager, to set goals for office employees in an effort to make the office more efficient. Brenda has never had to set goals for anyone before, so she asks you for advice. Which of the following responses would be most helpful to Brenda?


A) "Make sure the goals you set are measurable, so the employees can see their progress."
B) "Do not allow the employees to tell you what they think their goals should be."
C) "Make the goals so difficult that the employees will not be able to attain them."
D) "There is no need to evaluate progress after you set the goals."
E) "To avoid pressuring the employees, avoid specifying time frames for completion."

F) B) and E)
G) A) and B)

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Money from the petty cash fund should be used for purchases such as ____.


A) new office furniture
B) postage-due fees and holiday decorations
C) everyday medical supplies, such as tongue blades and bandages
D) medications that are administered in the office
E) general office supplies such as antibacterial hand soap and tissues

F) All of the above
G) D) and E)

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To be a good leader, you must first learn to be a good ________.

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New employees typically have a 90-day trial or ______ period. During this time, the employee undergoes staff development and training.

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Physician assistants and nurse practitioners in a company-owned medical practice are often referred to as ________ providers.

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In a physician-owned medical practice, who is ultimately responsible for the practice?


A) Medical director
B) Physician
C) Practice manager
D) CEO
E) President

F) A) and B)
G) A) and E)

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Which of the following documents is a formal representation of the supervisory structure and reporting relationships within a company?


A) Incident report
B) Policy and procedures manual
C) Employee handbook
D) Office practice guide
E) Organizational chart

F) A) and E)
G) A) and C)

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Following a problem or issue from its initial identification through its resolution is known as ________.

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Unwelcome verbal, visual, or physical conduct of a sexual nature that affects working conditions is called sexual ________ and is a violation of federal and state laws.

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