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Which of the following checks are preprinted and might be used by a practitioner to pay for out-of-town conference expenses?


A) Counter
B) Certified
C) Voucher
D) Traveler's
E) Limited

F) None of the above
G) A) and D)

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Charise was seen today for an ongoing infection. When she comes to the counter to check out, you tell her that the charge for today is $54. Charise takes her $260 paycheck out of her pocket and endorses it "Pay to the order of BWW Medical Associates," signs it "Charise Williams," and hands it to you. What should you do?


A) Explain that office policy does not allow you to take third-party checks
B) Accept and record the check and give Charise $206 in change
C) Accept and record the check, but tell Charise that you cannot give her any change
D) Ask Charise to wait while you call her employer to confirm that the check is good
E) Tell Charise that she must pay cash for her visit

F) A) and E)
G) None of the above

Correct Answer

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Adrian is a patient whose parents were killed in a skiing accident a few months ago. Adrian was involved in an automobile accident this morning. He refused ambulance transport and a friend brought him to your office because he needed only minor wound care. He turned 21 last week, so he is legally an adult. He tells you he has no insurance and doesn't know how he will pay for his care. Adrian might be a candidate for ____.


A) Medicaid
B) Medicare
C) a hardship case
D) a collection agency
E) county assistance

F) B) and E)
G) None of the above

Correct Answer

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Criteria for hardship cases include patients who ____.


A) refuse to pay the balance they owe
B) may be poor, underinsured, or elderly and on a limited income
C) have moved without leaving a forwarding address
D) have not received an invoice
E) receive professional courtesy from the medical office

F) D) and E)
G) A) and B)

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A(n) ________ check is a payer's check written and signed by the payer; the bank withdraws the money from the payer's account and guarantees that the check will be paid when submitted.

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The process of communicating the income and expenses of a business and its financial health is known as ________.

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According to the Equal Credit Opportunity Act, how much will a practice have to pay if a credit applicant joins and wins a class action lawsuit against the practice?


A) $100,000
B) $150,000
C) $250,000
D) 1/4% of the practice's net worth
E) up to $500,000 or 1% of the practice's net worth

F) B) and C)
G) B) and E)

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Which of the following is not a common type of endorsement?


A) Restrictive endorsement
B) Qualified endorsement
C) Blank endorsement
D) Mechanical endorsement
E) Special endorsement

F) A) and E)
G) All of the above

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Another term for a write-it-once system is ____ system.


A) voucher
B) electronic
C) journalizing
D) third-party
E) pegboard

F) A) and B)
G) C) and E)

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A superbill ____.


A) includes the charges and procedure codes for services rendered on that day
B) is the original record of the doctor's services and charges for those services
C) bills each patient only once a month but spreads the work of billing over the month
D) is a signed agreement between the physician and the patient for payment
E) consists of a copy of the patient's ledger card that is mailed to the patient

F) A) and E)
G) A) and C)

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A(n) ________ is a kind of certificate of guaranteed payment that can be purchased from banks and post offices and from some convenience stores.

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Which of the following is not an advantage of using a computerized bookkeeping system?


A) Built-in tax tables calculate tax liabilities.
B) The computer performs repetitive tasks.
C) The computer performs mathematical calculations.
D) The bookkeeping system is available even if the power goes out.
E) The computer produces reports automatically.

F) B) and D)
G) A) and E)

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The portion of a company's assets that are paid for is the company's ________.

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An account that is open to charges made occasionally as needed is called a(n) ____.


A) single-entry account
B) open-book account
C) account payable
D) written-contract account
E) collection account

F) A) and E)
G) C) and D)

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If your medical practice does not have an authorization device for credit card payment, ____.


A) omit this step completely if you have seen the patient before
B) it is sufficient to imprint the credit card voucher with the patient's credit card
C) call the credit card company for authorization
D) insist that the patient pay by cash or check
E) ask the patient for verification that the payment will go through

F) B) and E)
G) All of the above

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The process of comparing the office financial records with the monthly statement from the bank is known as ____.


A) journalizing
B) reconciliation
C) endorsement
D) vouching
E) certifying

F) A) and E)
G) A) and C)

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Which type of check is usually used for payroll in the medical office?


A) Voucher
B) Limited
C) Counter
D) Cashier's
E) Traveler's

F) C) and E)
G) A) and C)

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What are business checks with stubs attached called?


A) Counter checks
B) Voucher checks
C) Limited checks
D) Traveler's checks
E) Certified checks

F) A) and B)
G) C) and D)

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An endorsement that consists simply of the payee's signature is a ____.


A) restrictive endorsement
B) qualified endorsement
C) blank endorsement
D) mechanical endorsement
E) special endorsement

F) C) and D)
G) A) and E)

Correct Answer

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A payment arrangement in which the physician decides a patient will be billed every month for the full amount owed and should make whatever payment is possible each month is a(n) ____.


A) mutual agreement
B) written-contract agreement
C) open-book account
D) unilateral agreement
E) hardship agreement

F) A) and D)
G) A) and E)

Correct Answer

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