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The tapered rectangular or rounded extension at the top of a file folder is the ____.


A) extension
B) tab
C) label
D) guide
E) handle

F) B) and E)
G) A) and E)

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For security reasons, only the licensed practitioner and the office manager in the medical office have keys to the file room, where the patients' medical records are stored. The licensed practitioner is at a medical conference for the next two days. This morning, when you arrive to open the office, the answering service tells you there is a message from the office manager saying that she will not be in today because a family emergency required her to fly to her daughter's house in another state last night. She did not leave instructions for how to access the files or a number at which she could be reached. What should you do?


A) Cancel all patient appointments for the next two days
B) Attempt to contact the practitioner for instructions
C) Call security and ask them for advice
D) Record all patient information on scraps of paper until the files can be accessed
E) Call a meeting of all staff and ask for suggestions

F) A) and B)
G) C) and E)

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If you misplace a patient record, you should ________ your steps from the last place you knew the record's location.

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A horizontal file that often features doors that flip up and pullout drawers is called a ____.


A) rotary circular file
B) vertical file
C) lateral file
D) compactable file
E) filing shelf

F) B) and D)
G) B) and C)

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C

Regardless of the filing system used by a medical office, all patient records should be placed in some sort of ________ order.

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A numeric filing system ____.


A) is not used when patient confidentiality is especially important
B) organizes records according to the patient's last name
C) is the only practical system for a large practice
D) may include numbers that indicate where in the filing system a file can be found
E) is based primarily on dates

F) B) and E)
G) B) and D)

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Two types of files that are good options when space is limited are ____.


A) vertical and lateral
B) compactable and horizontal
C) rotary circular and compactable
D) vertical and rotary circular
E) rotary circular and horizontal

F) A) and D)
G) A) and C)

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What is the most common filing system used in a numeric filing system?


A) Terminal digit
B) Middle digit
C) Chronological
D) Color-coding
E) Unit

F) B) and E)
G) A) and B)

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The first step in the filing process is ____.


A) coding
B) inspecting
C) sorting
D) storing
E) indexing

F) D) and E)
G) C) and D)

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When recreating a lost patient record, you should note on the record that it is a(n) ________ record.

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duplicate

The most common options for filing equipment are shelves and ________.

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When patient records are kept electronically, it is important to ________ files to prevent loss of information if the computer's hard drive crashes.

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Which of the following is a disadvantage of housing files in boxes?


A) They require more floor space.
B) They do not remain in one location and are easily misplaced.
C) They are often long, sometimes extending the full length of a wall.
D) They cannot be moved.
E) They are more expensive than other filing systems.

F) B) and E)
G) A) and B)

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Coding by ________ helps to distinguish files within a filing system, such as all patients who are on Medicare.

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Some medical offices keep older patient records and insurance records in __________ files

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Which of the following is used when there is a need to distinguish files within a filing system?


A) Out guides
B) File guides
C) Color-coding
D) File sorters
E) Indexing

F) D) and E)
G) A) and B)

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The final step in the filing process is ____.


A) indexing
B) inspecting
C) cross-referencing
D) coding
E) storing

F) B) and E)
G) A) and C)

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How often should the office tickler file be checked?


A) Three times a day
B) Daily
C) Every other Friday
D) Once a month
E) Every three months

F) C) and D)
G) D) and E)

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To protect the security of filing shelves that are located in a file room, you can ________ the file room.

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lock

Which of the following is a filing system that is best used by only one person at a time?


A) Boxes
B) Filing cabinets
C) Rotary circular files
D) Compactible files
E) Filing shelves

F) B) and D)
G) A) and D)

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