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General filing guidelines include ____.


A) placing all file guides with the same tab position together
B) storing extra office equipment in the bottom drawer of a file cabinet
C) avoiding cross-referencing a file whenever possible
D) allowing extra space for retrieving and replacing files
E) use all uppercase letters to label files for easier reading

F) A) and D)
G) B) and E)

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Indexing rules consider each part of a person's name or title as a(n) ________.

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Files used to keep information such as older patient records or insurance information separate from the primary files are ____.


A) vertical files
B) supplemental files
C) tickler files
D) numeric files
E) financial files

F) A) and B)
G) A) and C)

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Naming or ________a file is done to enable retrieval and replacement of a patient record.

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An advantage of storing files as paper files is ____.


A) the original documents are preserved for possible use in legal proceedings
B) they require very little space to store
C) they never need to be copied
D) individual records are easier to find than electronic files
E) they can usually be stored on-site, even in very large practices

F) C) and D)
G) A) and C)

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A numeric filing system should be used when ________ of patient information is an issue.

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The heavy cardboard or plastic inserts used to identify a group of file folders in the file drawer are ____.


A) file guides
B) tabs
C) file sorters
D) out guides
E) file labels

F) C) and E)
G) None of the above

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The filing system that is used when patients' names must be kept confidential is ____.


A) alphabetic
B) numeric
C) sequential
D) supplemental
E) alphanumeric

F) A) and E)
G) B) and E)

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When choosing a storage facility for files, consider a(n) ____.


A) general storage facility
B) unused portion of a closet that stores chemicals
C) corner in the main office
D) commercial records center
E) cool, moist area such as a basement

F) B) and D)
G) None of the above

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The most reliable way to determine whether a storage site is susceptible to flooding is to ____.


A) ask about previous flooding
B) visit the area and feel the cardboard boxes for wetness
C) ask for names of people who have used the facilities to interview
D) find out how close it is to the nearest body of water
E) inquire whether the facility has flood insurance

F) D) and E)
G) A) and C)

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A(n) ________ file is a reminder file that helps a medical practice keep track of important appointments and dates and order supplies on time.

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If a file is misplaced, what can be done to reconstruct it?


A) Duplicate all the information within the file
B) Avoid putting a note in the file that it is a recollection of information
C) Contact insurance companies, laboratories, and other providers for copies of original documents
D) Avoid telling the physician or office staff that the file is lost
E) Ask the patient to come to the office and record his memories of what was in the file

F) B) and E)
G) A) and B)

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The most basic filing supply is the ____.


A) out guide
B) file sorter
C) file folder
D) file guide
E) folder label

F) A) and B)
G) C) and D)

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Who decides which patient files that are inactive or closed to keep in the medical office before sending to storage?


A) Nurse
B) Office manager
C) Practitioner
D) Patient
E) Medical assistant

F) A) and E)
G) C) and E)

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To help prevent possible injury, ________ guidelines for each piece of equipment should be posted prominently in the office.

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The rules for alphabetizing patient names are known as ________ rules.

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Some practices install ________ systems to help ensure office security after hours.

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In which type of files are patient records stored in a circular fashion and accessed by rotating the files?


A) Vertical files
B) Compactable files
C) Rotary circular files
D) Filing shelves
E) Lateral files

F) A) and C)
G) B) and C)

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When counting the years in a retention schedule, you should begin counting ____.


A) from the year after the file was produced
B) from the year the file was produced
C) from the day the file was closed
D) two years after the file was produced
E) six months after the file was produced

F) All of the above
G) C) and D)

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The way patient records are created, filed, and maintained is called a(n) ____.


A) numeric filing system
B) sequential order
C) records management system
D) alphabetic filing system
E) alphanumeric filing system

F) A) and B)
G) A) and C)

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