Question 1

The qualifications necessary for a specific job,in terms of education,experience,and personal and physical characteristics are spelled out in the _____.

Accepted Answer

A)  job evaluation details
B)  job specification
C)  job analysis
D)  job description
E)  job assessment detailsF) D) and E)
G) B) and E)

Question 2

If a neutral party is brought in to settle a labor/management dispute and if his or her solution is legally binding and enforceable,the neutral party is most likely to be involved in the process of _____.

Accepted Answer

A)  conciliation
B)  picketing
C)  mediation
D)  arbitration
E)  strikebreakingF) All of the above
G) C) and E)

Question 3

At which stage in the selection process is an employer likely to make use of the Myers-Briggs Type Indicator?

Accepted Answer

A)  Interviewing
B)  Reference checking
C)  Orientation
D)  Training
E)  TestingF) A) and B)
G) B) and D)

Question 4

What is the significance of the "cost-of-living adjustment" clause in labor contracts?

Accepted Answer

A)  It calls for automatic wage increases during periods of inflation.
B)  It calls for an increase in turnover rates during periods of recession.
C)  It calls for automatic wage decreases during periods of recession.
D)  It calls for employers to provide safe working conditions for employees.
E)  It calls for employers to fulfill the self-actualization needs of employees.F) B) and D)
G) None of the above

Question 5

_____ include sick leave,vacation pay,pension plans,health plans,and any other extra compensation.

Accepted Answer

A)  Soft benefits
B)  Bonuses
C)  Commissions
D)  Fringe benefits
E)  Diversity plansF) A) and C)
G) A) and B)

Question 6

If a company pays its workers additional compensation at the end of a year as a "thank you" for good work,this monetary reward would most likely be categorized as:

Accepted Answer

A)  a wage.
B)  a commission.
C)  a salary.
D)  a benefit.
E)  a bonus.F) B) and C)
G) A) and E)

Question 7

A human resources manager deciding how many new employees a company will need to fill vacant positions in the near future is engaging in the activity of _____.

Accepted Answer

A)  recruiting
B)  planning
C)  training
D)  selling
E)  compensatingF) A) and E)
G) None of the above

Question 8

_____ involves determining,through observation and study,the specific tasks that comprise a job and the knowledge,skills,and abilities necessary to perform the job.

Accepted Answer

A)  Job description
B)  Job specification
C)  Job design
D)  Job analysis
E)  Job appraisalF) A) and B)
G) D) and E)

Question 9

Which of the following aspects of the mediation process distinguishes it from conciliation?

Accepted Answer

A)  A mediator's role is to provide a binding and enforceable solution to the problems affecting the management and labor unions.
B)  A mediator's role is to suggest or propose a solution to the problems affecting the management and labor unions.
C)  A mediator has no formal power over union representatives or over management.
D)  The mediation process involves hiring new employees to replace striking employees.
E)  The mediation process involves bringing in a neutral third party to keep labor and management talking.F) A) and E)
G) A) and D)

Question 10

A characteristic of search firms known as headhunters is that they:

Accepted Answer

A)  focus on internal rather than external sources of recruitment.
B)  specialize in recruiting employees for entry-level jobs.
C)  look for qualified candidates who are working for other companies.
D)  undertake training for unusual job requirements or skill sets.
E)  operate as career planners for employees within organizations.F) C) and D)
G) A) and C)

Question 11

Which of the following is a benefit associated with workforce diversity?

Accepted Answer

A)  It leads to increased turnover.
B)  It contributes to an increasingly homogenous customer base.
C)  It contributes to decrease in fixed costs.
D)  It leads to increased innovation.
E)  It leads to a decreased dependency on automated services.F) All of the above
G) A) and E)

Question 12

Management of a firm and labor submit to compulsory arbitration when:

Accepted Answer

A)  the federal government requests arbitration as a means of eliminating a prolonged strike that threatens to disrupt the economy.
B)  the federal government appoints a member of the management as an arbitrator to resolve disputes that threatens to disrupt the economy.
C)  the federal government appoints a member of the union as an arbitrator to resolve disputes that threatens to disrupt the economy.
D)  the federal government appoints a third party as a mediator to resolve disputes that threaten to disrupt the economy.
E)  the federal government requests mediation as a means of eliminating a prolonged strike that threatens to disrupt the economy.F) C) and E)
G) C) and D)

Question 13

Which of the following is a primary characteristic of diversity?

Accepted Answer

A)  Age
B)  Income
C)  Marital status
D)  Religion
E)  Military experienceF) None of the above
G) B) and C)

Question 14

In a labor contract,the _____ clause calls for automatic wage increases during periods of inflation to protect the "real" income of employees.

Accepted Answer

A)  non-compete
B)  giveback
C)  arbitration
D)  cost-of-living escalator
E)  wage-salaryF) None of the above
G) A) and B)

Exam 10: Managing Human Resources

At which stage in the selection process is an employer likely to make use of the Myers-Briggs Type Indicator?

Correct Answer
verified

A human resources manager deciding how many new employees a company will need to fill vacant positions in the near future is engaging in the activity of _____.

Correct Answer
verified

If a neutral party is brought in to settle a labor/management dispute and if his or her solution is legally binding and enforceable,the neutral party is most likely to be involved in the process of _____.

Correct Answer
verified

If a company pays its workers additional compensation at the end of a year as a "thank you" for good work,this monetary reward would most likely be categorized as:

Correct Answer
verified

_____ involves determining,through observation and study,the specific tasks that comprise a job and the knowledge,skills,and abilities necessary to perform the job.

Correct Answer
verified

Which of the following is a primary characteristic of diversity?

Correct Answer
verified

Management of a firm and labor submit to compulsory arbitration when:

Correct Answer
verified

A characteristic of search firms known as headhunters is that they:

Correct Answer
verified

Which of the following aspects of the mediation process distinguishes it from conciliation?

Correct Answer
verified

_____ include sick leave,vacation pay,pension plans,health plans,and any other extra compensation.

Correct Answer
verified

Which of the following is a benefit associated with workforce diversity?

Correct Answer
verified

In a labor contract,the _____ clause calls for automatic wage increases during periods of inflation to protect the "real" income of employees.

Correct Answer
verified

What is the significance of the "cost-of-living adjustment" clause in labor contracts?

Correct Answer
verified

The qualifications necessary for a specific job,in terms of education,experience,and personal and physical characteristics are spelled out in the _____.

Correct Answer
verified

Exam 10: Managing Human Resources

At which stage in the selection process is an employer likely to make use of the Myers-Briggs Type Indicator?

Correct AnswerverifiedShow Answer

A human resources manager deciding how many new employees a company will need to fill vacant positions in the near future is engaging in the activity of _____.

Correct AnswerverifiedShow Answer

If a neutral party is brought in to settle a labor/management dispute and if his or her solution is legally binding and enforceable,the neutral party is most likely to be involved in the process of _____.

Correct AnswerverifiedShow Answer

If a company pays its workers additional compensation at the end of a year as a "thank you" for good work,this monetary reward would most likely be categorized as:

Correct AnswerverifiedShow Answer

_____ involves determining,through observation and study,the specific tasks that comprise a job and the knowledge,skills,and abilities necessary to perform the job.

Correct AnswerverifiedShow Answer

Which of the following is a primary characteristic of diversity?

Correct AnswerverifiedShow Answer

Management of a firm and labor submit to compulsory arbitration when:

Correct AnswerverifiedShow Answer

A characteristic of search firms known as headhunters is that they:

Correct AnswerverifiedShow Answer

Which of the following aspects of the mediation process distinguishes it from conciliation?

Correct AnswerverifiedShow Answer

_____ include sick leave,vacation pay,pension plans,health plans,and any other extra compensation.

Correct AnswerverifiedShow Answer

Which of the following is a benefit associated with workforce diversity?

Correct AnswerverifiedShow Answer

In a labor contract,the _____ clause calls for automatic wage increases during periods of inflation to protect the "real" income of employees.

Correct AnswerverifiedShow Answer

What is the significance of the "cost-of-living adjustment" clause in labor contracts?

Correct AnswerverifiedShow Answer

The qualifications necessary for a specific job,in terms of education,experience,and personal and physical characteristics are spelled out in the _____.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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