Question 1

The extent to which authority is delegated throughout an organization determines its:

Accepted Answer

A)  unity of command.
B)  degree of centralization.
C)  locus of control.
D)  economies of scale.
E)  level of standardization.F) A) and D)
G) B) and E)

Question 2

Which of the following is true of matrix structures?

Accepted Answer

A)  In matrix structures,employees are responsible to two managers.
B)  Matrix structures are rarely temporary.
C)  Matrix structures are generally inexpensive and simple.
D)  In matrix structures,the problem of intersecting lines of authority is eliminated.
E)  Matrix structures reduce flexibility and creativity with an organization.F) A) and E)
G) A) and B)

Question 3

In the context of different forms of organizational structure,which of the following is true of line structure?

Accepted Answer

A)  It has an ambiguous chain of command.
B)  It slows down decision making.
C)  It is the simplest organizational structure.
D)  It requires managers to specialize in any one particular skill.
E)  It is common in large,multinational organizations.F) All of the above
G) A) and E)

Question 4

Which of the following is a disadvantage of job specialization?

Accepted Answer

A)  It makes the process of training employees complex.
B)  It causes waste of time as employees keep shifting roles.
C)  It can lead to dissatisfaction and boredom among employees if overly done.
D)  It adversely affects the efficiency of employees in a particular job.
E)  It restricts an organization from outsourcing employees.F) A) and D)
G) A) and B)

Question 5

Which of the following teams consists of fairly small groups of workers brought together to address specific quality,service,or productivity problems within an organization?

Accepted Answer

A)  Project teams
B)  Product-development teams
C)  Focus groups
D)  Quality-assurance teams
E)  Service providersF) A) and B)
G) A) and E)

Question 6

Which of the following is a drawback of centralization?

Accepted Answer

A)  It fails to delegate responsibility for carrying out daily and routine procedure to lower level employees.
B)  It is ineffective when the decisions to be made are risky.
C)  It results in a flat organizational structure.
D)  It requires lower-level managers to have strong decision-making skills.
E)  It may take long for an organization as a whole to implement decisions and respond to changes on a regional scale.F) D) and E)
G) C) and D)

Question 7

_____ is the obligation placed on employees through delegation to perform assigned tasks satisfactorily.

Accepted Answer

A)  Hierarchy
B)  Specialization
C)  Transparency
D)  Responsibility
E)  BureaucracyF) B) and C)
G) A) and E)

Question 8

A _____ sets up teams from different departments,thereby creating two or more intersecting lines of authority.

Accepted Answer

A)  line structure
B)  multidivisional structure
C)  matrix structure
D)  line-and-staff structure
E)  traditional structureF) A) and E)
G) A) and D)

Question 9

Which of the following statements is true of work teams?

Accepted Answer

A)  They do not share leadership roles.
B)  They do not allow open-ended discussions or problem-solving meetings.
C)  They create individual work products.
D)  They measure performance directly by assessing collective work products.
E)  They have individual accountability.F) B) and D)
G) A) and C)

Question 10

Disadvantages of product departmentalization are that it duplicates functions and does not focus on an organization's overall objectives.

Accepted Answer

A) True 
 B)False

Question 11

An advantage of line structure in organizations is that it:

Accepted Answer

A)  has a clear chain of command.
B)  gives all employees the power to veto a decision,irrespective of hierarchy.
C)  allows managers facing a decision to consult any and as many superiors as they wish.
D)  does not require managers to possess a wide range of knowledge and skills.
E)  works best in large organizations with many different departments.F) B) and E)
G) A) and C)

Question 12

Which of the following is an advantage of multidivisional structures?

Accepted Answer

A)  They make it easy to realize economies of scale that result from grouping functions together.
B)  They completely eliminate work duplication among different divisions.
C)  They are the simplest form of organizational structure.
D)  They are highly effective when standardized products are required.
E)  They allow divisional and department managers to specialize.F) A) and D)
G) A) and E)

Question 13

Which of the following statements is true of work groups?

Accepted Answer

A)  They measure performance directly by assessing collective work products.
B)  They share leadership roles.
C)  They create individual work products.
D)  They pursue objectives that are different from the broader organizational mission.
E)  They have both individual and mutual accountability.F) C) and D)
G) A) and E)

Question 14

An airlines company having different departments for frequent travelers and occasional travelers illustrates _____ departmentalization.

Accepted Answer

A)  product
B)  functional
C)  geographical
D)  seniority
E)  customerF) B) and D)
G) B) and C)

Question 15

Razor Automobiles Inc.has slightly different versions of the same car for the American,European,and Asian markets.Its employees are grouped into divisions based on the market they have been assigned.This is an example of _____.

Accepted Answer

A)  demographic departmentalization
B)  geographical departmentalization
C)  functional departmentalization
D)  customer departmentalization
E)  process departmentalizationF) B) and D)
G) A) and E)

Question 16

Horizontal communication involves the traditional flow of information from upper organizational levels downward.

Accepted Answer

A) True 
 B)False

Question 17

In Red Bridge Infrastructure,specialists from different departments are deployed together to form a project team and work on a single project,such as building a bridge or restoring a road.As a result,employees have to report to their functional managers as well the concerned project managers.Thus,Red Bridge Infrastructure is using a _____.

Accepted Answer

A)  multidivisional structure
B)  line structure
C)  line-and-staff structure
D)  matrix structure
E)  web structureF) A) and E)
G) A) and B)

Question 18

In comparison to work groups,work teams:

Accepted Answer

A)  have a strong,clearly focused leader.
B)  have individual accountability.
C)  share leadership and create collective work products.
D)  discourage open-ended discussions and active problem-solving meetings.
E)  measure effectiveness indirectly.F) A) and B)
G) All of the above

Question 19

Identify a true statement about organizational culture?

Accepted Answer

A)  It is absent in small organizations.
B)  It can only be communicated formally.
C)  It can only be seen in nonprofit organizations.
D)  It is reflected in an organization's relationships with stakeholders.
E)  It does not encompass employee behavior and ways of dealing with problems.F) B) and C)
G) A) and E)

Question 20

_____ is the grouping of jobs into working units usually called units,groups,or divisions.

Accepted Answer

A)  Downsizing
B)  Specialization
C)  Nearshoring
D)  Departmentalization
E)  CentralizationF) C) and D)
G) B) and E)

Exam 7: Organization,teamwork,and Communication

In the context of different forms of organizational structure,which of the following is true of line structure?

Correct Answer
verified

Disadvantages of product departmentalization are that it duplicates functions and does not focus on an organization's overall objectives.

Correct Answer
verified

_____ is the grouping of jobs into working units usually called units,groups,or divisions.

Correct Answer
verified

Which of the following is an advantage of multidivisional structures?

Correct Answer
verified

A _____ sets up teams from different departments,thereby creating two or more intersecting lines of authority.

Correct Answer
verified

Which of the following is a disadvantage of job specialization?

Correct Answer
verified

Which of the following teams consists of fairly small groups of workers brought together to address specific quality,service,or productivity problems within an organization?

Correct Answer
verified

In comparison to work groups,work teams:

Correct Answer
verified

Which of the following statements is true of work teams?

Correct Answer
verified

Which of the following is a drawback of centralization?

Correct Answer
verified

Razor Automobiles Inc.has slightly different versions of the same car for the American,European,and Asian markets.Its employees are grouped into divisions based on the market they have been assigned.This is an example of _____.

Correct Answer
verified

An advantage of line structure in organizations is that it:

Correct Answer
verified

Which of the following statements is true of work groups?

Correct Answer
verified

Which of the following is true of matrix structures?

Correct Answer
verified

Identify a true statement about organizational culture?

Correct Answer
verified

_____ is the obligation placed on employees through delegation to perform assigned tasks satisfactorily.

Correct Answer
verified

The extent to which authority is delegated throughout an organization determines its:

Correct Answer
verified

An airlines company having different departments for frequent travelers and occasional travelers illustrates _____ departmentalization.

Correct Answer
verified

Horizontal communication involves the traditional flow of information from upper organizational levels downward.

Correct Answer
verified

Correct Answer
verified

Exam 7: Organization,teamwork,and Communication

In the context of different forms of organizational structure,which of the following is true of line structure?

Correct AnswerverifiedShow Answer

Disadvantages of product departmentalization are that it duplicates functions and does not focus on an organization's overall objectives.

Correct AnswerverifiedShow Answer

_____ is the grouping of jobs into working units usually called units,groups,or divisions.

Correct AnswerverifiedShow Answer

Which of the following is an advantage of multidivisional structures?

Correct AnswerverifiedShow Answer

A _____ sets up teams from different departments,thereby creating two or more intersecting lines of authority.

Correct AnswerverifiedShow Answer

Which of the following is a disadvantage of job specialization?

Correct AnswerverifiedShow Answer

Which of the following teams consists of fairly small groups of workers brought together to address specific quality,service,or productivity problems within an organization?

Correct AnswerverifiedShow Answer

In comparison to work groups,work teams:

Correct AnswerverifiedShow Answer

Which of the following statements is true of work teams?

Correct AnswerverifiedShow Answer

Which of the following is a drawback of centralization?

Correct AnswerverifiedShow Answer

Razor Automobiles Inc.has slightly different versions of the same car for the American,European,and Asian markets.Its employees are grouped into divisions based on the market they have been assigned.This is an example of _____.

Correct AnswerverifiedShow Answer

An advantage of line structure in organizations is that it:

Correct AnswerverifiedShow Answer

Which of the following statements is true of work groups?

Correct AnswerverifiedShow Answer

Which of the following is true of matrix structures?

Correct AnswerverifiedShow Answer

Identify a true statement about organizational culture?

Correct AnswerverifiedShow Answer

_____ is the obligation placed on employees through delegation to perform assigned tasks satisfactorily.

Correct AnswerverifiedShow Answer

The extent to which authority is delegated throughout an organization determines its:

Correct AnswerverifiedShow Answer

An airlines company having different departments for frequent travelers and occasional travelers illustrates _____ departmentalization.

Correct AnswerverifiedShow Answer

Horizontal communication involves the traditional flow of information from upper organizational levels downward.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
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