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Managed health care was developed as a way to provide affordable, comprehensive, prepaid health care services to __________.


A) enrollees
B) patients
C) payers
D) providers

E) All of the above
F) A) and B)

Correct Answer

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The Amendment to the HMO Act of 1973 allowed federally qualified HMOs to permit members to __________.


A) always use HMO physicians and be only partially reimbursed
B) occasionally use non-HMO physicians and be partially reimbursed
C) pick a non-HMO physician and be totally reimbursed
D) switch to using non-HMO physicians and be totally reimbursed

E) B) and D)
F) All of the above

Correct Answer

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Which is a method of controlling health care costs and quality of care by reviewing the appropriateness and necessity of care provided to patients prior to the administration of care or after care has been provided?


A) health information management
B) risk management
C) quality management
D) utilization management

E) A) and C)
F) None of the above

Correct Answer

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To create flexibility in managed care plans, some HMOs and preferred provider organizations have implemented a(n) __________, under which patients have freedom to use the managed care panel of providers or to self-refer to out-of-network providers.


A) independent practice association
B) point-of-service plan
C) preferred provider organization
D) triple option plan

E) B) and D)
F) B) and C)

Correct Answer

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Which involves arranging appropriate health care services for the patient who is being released from an inpatient hospitalization?


A) concurrent review
B) discharge planning
C) preadmission certification
D) preauthorization

E) None of the above
F) A) and C)

Correct Answer

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Accreditation organizations develop standards that are reviewed during an evaluation process that is conducted both offsite and onsite. The evaluation process is called a(n) __________.


A) audit
B) inspection
C) review
D) survey

E) B) and C)
F) All of the above

Correct Answer

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Which is associated with contracted health care services that are delivered to subscribers by individual physicians in the community?


A) direct contract model HMO
B) group model HMO
C) network model HMO
D) staff model HMO

E) A) and B)
F) C) and D)

Correct Answer

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Which type of HMO contracts health services that are delivered to subscribers by physicians who remain in their own office settings?


A) independent practice association
B) point-of-service plan
C) preferred provider organization
D) triple-option plan

E) None of the above
F) B) and C)

Correct Answer

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A management service organization (MSO) is usually owned by physicians or a hospital and provides practice management (administrative and support) services to __________.


A) government health programs
B) individual physician practices
C) managed care organizations
D) third-party payers

E) A) and B)
F) A) and C)

Correct Answer

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A triple option plan is also called a __________ or flexible benefit plan because of the different benefit plans and extra coverage options provided through the insurer or third-party administrator.


A) cafeteria plan
B) optional contract
C) rider
D) underwriter

E) A) and B)
F) A) and C)

Correct Answer

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Which consumer-directed health plan allows tax-exempt accounts to be offered by employers with 50 or more employees, which individuals then use to pay health care bills? Funds must be used for qualified health care expenses, and unspent money can be accumulated for future years. If an employee changes jobs, he or she can continue to use the funds to pay for qualified health care expenses.


A) customized sub-capitation plan
B) flexible spending account
C) health savings account
D) health reimbursement arrangement

E) None of the above
F) B) and C)

Correct Answer

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Which is a review for medical necessity of inpatient care prior to the patient's admission?


A) concurrent review
B) discharge planning
C) preadmission certification
D) preauthorization

E) None of the above
F) B) and C)

Correct Answer

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Which is a private, not-for-profit organization that assesses the quality of managed care plans in the United States and releases the data to the public for consideration when selecting a managed care plan?


A) Centers for Medicare and Medicaid Services
B) department of health in each state
C) National Committee for Quality Assurance
D) The Joint Commission

E) All of the above
F) None of the above

Correct Answer

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The National Committee for Quality Assurance (NCQA) reviews managed care plans and develops report cards to __________.


A) allow health care consumers to make informed decisions when selecting a plan
B) control the quality and utilization of health care services to patient populations
C) establish punitive monetary penalties that are paid by poor quality providers
D) guarantee the financial stability of managed care plans and their organizations

E) All of the above
F) C) and D)

Correct Answer

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