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The group of people within an organization who participate in the buying process and share common goals, risks, and knowledge important to a purchase decision is referred to as the


A) gatekeeper.
B) buying center.
C) purchasing department.
D) procurement committee.
E) acquisition office.

F) B) and C)
G) A) and E)

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At which stage of the organizational buying decision process would design and production engineers draft specifications?


A) problem recognition
B) information search
C) alternative evaluation
D) purchase decision
E) value analysis

F) None of the above
G) B) and C)

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A business firm buys products and services for one main reason, which is to


A) increase profitability.
B) beat its competitors.
C) satisfy the needs of its suppliers.
D) employ people.
E) maintain updated inventory.

F) A) and B)
G) B) and D)

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Apple Inc. custom-orders the microprocessors for its iMac and MacBook from Intel, which works with Apple to minimize costs for each type of chip while maximizing quality, ultimately giving customers good value for their money. This is an example of a


A) symbiotic partnership.
B) make-buy decision.
C) reciprocal agreement.
D) supply partnership.
E) tying arrangement.

F) A) and C)
G) None of the above

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Recently, Matt Kistler, a senior vice president at Walmart, claimed the company was making progress on achieving three major goals: (1) to be supplied by 100 percent renewable energy, (2) to create zero-waste, and (3) to increase the sale of renewably produced products. Walmart is focusing on


A) using ecological buying centers.
B) complying with government regulations.
C) engaging in cause marketing.
D) increasing its sustainable procurement.
E) meeting ISO 9000 standards.

F) A) and E)
G) C) and E)

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List seven common organizational buying criteria.

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Key organizational buying criteria: (1) ...

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1-800 Contacts is based in Draper, Utah, and sells contact lenses manufactured by other well-known companies, including Johnson & Johnson Vision Care, Ciba Vision, Bausch & Lomb, and CooperVision. It would most likely be classified as


A) an industrial service provider.
B) a health care provider.
C) a reseller.
D) an industrial firm.
E) a government agency.

F) D) and E)
G) All of the above

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An industrial firm


A) is one that is independently owned and takes title to the merchandise it sells.
B) buys physical goods and resells them again without any reprocessing.
C) deals exclusively with federal, state, and local governments.
D) in some way reprocesses a product or service it buys before selling it again to the next buyer.
E) only produces a product, not a service.

F) B) and C)
G) C) and E)

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A software company has updated its logo. It now needs to order new letterhead and business cards. This purchase would be a


A) modified rebuy.
B) straight rebuy.
C) new buy.
D) standard reorder.
E) class buy.

F) A) and B)
G) A) and C)

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The system that provides common industry definitions for Canada, Mexico, and the United States is referred to as the


A) Standard Industrial Code System (SICS) .
B) United Nations Central Product Classification System (UNCPCS) .
C) National Codes of Industry System (NCIS) .
D) North American Industry Classification System (NAICS) .
E) Federal System of International Organizations (FSIO) .

F) B) and E)
G) B) and D)

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Because many companies are concerned with the depletion of natural resources, supply partnerships often include provisions for


A) green marketing.
B) regulatory exemptions.
C) stakeholder procurement.
D) ecological procurement.
E) sustainable procurement.

F) D) and E)
G) C) and D)

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In a buying center, ________ have formal authority and responsibility to select the supplier and negotiate the terms of a contract.


A) buyers
B) gatekeepers
C) adopters
D) influencers
E) users

F) D) and E)
G) A) and D)

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The practice of ________, which can affect the normal operation of the free market and limit the flexibility of buyers, is disapproved of by the U.S. Justice Department.


A) tying agreements
B) just-in-time procurement
C) quid pro quo
D) supply partnerships
E) reciprocity

F) All of the above
G) None of the above

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Walmart asked that Procter & Gamble (P&G) electronically link to its computerized cash register scanning system, allowing for direct electronic ordering and replenishing for all of its stores. This way, Walmart can tell P&G what merchandise it needs, along with how much, when, and to which store to deliver on a daily basis. Walmart is engaged in


A) ISO 9000 certification.
B) ISO 14000 certification.
C) a supply partnership.
D) sustainable development.
E) cause marketing.

F) B) and C)
G) D) and E)

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When prospective buyers observe the bids of others and decide whether or not to increase the bid price, it is called a


A) forward auction.
B) reverse auction.
C) Webfront auction.
D) traditional auction.
E) bidder's war.

F) A) and E)
G) A) and D)

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There are seven commonly used organizational buying criteria. One of them is


A) warranty and claim policies.
B) loyalty.
C) longevity
D) adaptability.
E) responsive communication.

F) B) and E)
G) A) and C)

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In which type of auction is there a downward pressure on bid prices for the buyer's business as more would-be suppliers become involved?


A) traditional auction
B) vertical auction
C) reverse auction
D) horizontal auction
E) reciprocal auction

F) None of the above
G) D) and E)

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The NAICS provides common industry definitions for


A) Canada, the United Kingdom, and the United States.
B) North America, Asia, and Europe.
C) North America, Central America, and South America.
D) Canada, England, and Australia.
E) Canada, Mexico, and the United States.

F) A) and D)
G) B) and C)

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The department's administrative assistant orders pens, copy paper, and printer ink cartridges for the department from the Corporate Express catalog nearly every month. This is an example of a


A) new buy.
B) straight rebuy.
C) modified rebuy.
D) make-buy.
E) standard reorder.

F) None of the above
G) A) and E)

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Reverse auctions


A) are seller-initiated.
B) benefit the sellers significantly more than the buyers.
C) have an increasing number of buyers as the auction progresses.
D) put downward pressure on prices.
E) have many buyers.

F) None of the above
G) B) and C)

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