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  Figure 18-6 -The promotion decision process is divided into three phases. In Figure 18-6 above, Box B refers to the ________ phase. A)  planning B)  forecasting C)  evaluation D)  realization E)  implementation Figure 18-6 -The promotion decision process is divided into three phases. In Figure 18-6 above, Box B refers to the ________ phase.


A) planning
B) forecasting
C) evaluation
D) realization
E) implementation

F) B) and D)
G) B) and C)

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In which sales budgeting approach is the amount of money allocated based on past or anticipated sales?


A) competitive parity
B) all-you-can-afford
C) objective and task
D) percentage of sales
E) relative scale

F) A) and E)
G) D) and E)

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Which of these forms of direct marketing has the highest business expenditures?


A) e-mail
B) direct mail
C) paid search
D) telemarketing
E) advertising

F) A) and E)
G) None of the above

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What is the best approach for determining a promotion budget? What advantages does this method offer that the other methods do not?

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The best approach to budgeting is object...

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A major fallacy of ________ budgeting is that sales cause promotion. Using this method, a company may reduce the amount it spends on promotion if sales declined the previous period when it may actually need to spend more.


A) competitive parity
B) all-you-can-afford
C) objective and task
D) linear forecast
E) percentage of sales

F) B) and E)
G) B) and D)

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Competitive parity budgeting refers to


A) matching a competitor's absolute level of spending or the proportion per point of market share.
B) allocating funds to a promotion as a percentage of past or anticipated sales, in terms of either dollars or units sold.
C) allocating funds to a promotion only after all other budget items are covered.
D) determining a firm's promotion objectives, outlining the tasks to accomplish these objectives, and determining the advertising cost of performing these tasks.
E) allocating funds to a promotion based on expected profits generated from it.

F) B) and D)
G) C) and D)

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Which of these types of promotion uses customized interaction?


A) advertising
B) direct marketing
C) public relations
D) sales promotion
E) publicity

F) A) and D)
G) C) and D)

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Throughout its history, Taco Bell has


A) developed a global citizenship style.
B) used very creative promotional activities.
C) applied a bring-it-on attitude.
D) applied an aggressive personal philosophy.
E) a just-do-it mantra.

F) C) and D)
G) All of the above

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  Figure 18-5 -Channel B in Figure 18-5 above represents which type of promotional channel strategy? A)  direct B)  indirect C)  push D)  pull E)  vertical Figure 18-5 -Channel B in Figure 18-5 above represents which type of promotional channel strategy?


A) direct
B) indirect
C) push
D) pull
E) vertical

F) A) and D)
G) C) and D)

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A channel of communication refers to


A) the selection of either paid or nonpaid forms of information dissemination.
B) a similar understanding and knowledge that a sender and receiver apply to a message.
C) an open-ended dialogue between the marketing department and the firm responsible for developing the IMC program.
D) a social network-based forum that allows customers to communicate their likes, dislikes, suggestions, and concerns to an organization 24 hours a day, 365 days a year.
E) the means (salesperson, advertising media, or public relations tools) of conveying a message to a receiver during the communication process.

F) B) and E)
G) A) and B)

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Commonly used forms of direct marketing like direct mail and e-mail have response rates between


A) 1percent and 11percent.
B) 12percent and 26percent.
C) 28percent and 40percent.
D) 41percent and 48percent.
E) 49percent and 60percent.

F) D) and E)
G) A) and C)

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All of these were Taco Bell marketing tactics designed to appeal to its target market for its new IMC campaign exceptwhich?


A) themed Party Packs containing tacos and burritos
B) TV advertising about the "reBELLion"
C) Twitter announcement that "The taco #reBELLion has begun"
D) partnership with Impossible for free samples
E) reBELLious merchandise available for purchase online

F) B) and D)
G) None of the above

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When Macy's places a link to its website with a coupon for its President's Day sale on a lifestyle website, it is using which element of the promotional mix?


A) advertising
B) sales promotion
C) publicity
D) personal selling
E) direct marketing

F) None of the above
G) B) and E)

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Which of these statements about advertising is most accurate?


A) Advertisers have the highest credibility of any element in the promotional mix.
B) A key advantage of advertising is its use of customized interactions.
C) Advertisers have very limited control over what they can say due to FCC regulations.
D) Advertising is the least costly form of promotion because ads go through significant pretesting.
E) Through advertising, a company can control what it says and, to some extent, to whom the message is sent.

F) None of the above
G) A) and D)

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Which of these is a weakness of personal selling?


A) It can be difficult to receive good feedback with personal selling.
B) It can be difficult to get media cooperation.
C) It is extremely expensive per exposure.
D) Personal selling can be easily duplicated.
E) Personal selling can easily lead to promotion wars.

F) C) and D)
G) B) and E)

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Communication with consumers who are not in the target audience is referred to as


A) excess coverage.
B) wasted coverage.
C) exhaustive coverage.
D) squandered coverage.
E) dissipated coverage.

F) A) and E)
G) A) and C)

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  Figure 18-1 -Figure 18-1 above depicts the communication process, which consists of 10 key elements (Boxes A through J) . The position labeled G is referred to as A)  decoding. B)  noise. C)  the fields of experience. D)  response. E)  feedback. Figure 18-1 -Figure 18-1 above depicts the communication process, which consists of 10 key elements (Boxes A through J) . The position labeled G is referred to as


A) decoding.
B) noise.
C) the fields of experience.
D) response.
E) feedback.

F) C) and D)
G) A) and E)

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In a brainstorming session for a new drug to lower cholesterol, the members of the marketing department agreed the benefits of the new drug could best be promoted by comparing the drug to those currently on the market. In terms of the communication process, the transformation of this idea into an ad campaign is an example of


A) noise.
B) receiving.
C) encoding.
D) decoding.
E) messaging.

F) C) and E)
G) A) and D)

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All of these are methods that firms use to set their promotion budgets except which?


A) objective and task
B) lost-horse forecast
C) competitive parity
D) percentage of sales
E) all you can afford

F) B) and E)
G) A) and D)

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The outcome of a direct marketing offer designed to motivate people to visit a business is referred to as


A) direct order consignment.
B) lead generation.
C) traffic generation.
D) indirect order fulfillment.
E) first-mover advantage.

F) None of the above
G) A) and D)

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