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If a firm's marketing dashboard displays a CDI of 80 for a consumer packaged good like Hawaiian Punch, this indicates which of the following?


A) a weak brand position in a segment
B) a strong brand position in a segment
C) above-average product category purchases by a market segment
D) below-average product category purchases by a market segment
E) There is not enough information to make any conclusions.

F) B) and E)
G) A) and D)

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The U.S. Patent and Trademark Office website allows you to


A) see if a brand or trade name has been registered.
B) view the list of brand franchises available for purchase.
C) view the status of trademark infringement lawsuits.
D) copyright a book without having to use a lawyer.
E) buy unused trademarks.

F) All of the above
G) D) and E)

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The consumers who adopt a new product in the earliest stage of a product life cycle are called


A) early adopters.
B) early majority.
C) late majority.
D) laggards.
E) innovators.

F) B) and C)
G) A) and D)

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In terms of its effect on faxing, e-mail has


A) led to a significant number of improvements in fax machine technology to keep the product class competitive.
B) led to a significant decrease in fax machine sales because e-mail better suits the needs of the business community.
C) led to a significant increase in fax machine purchases due to distrust of e-mail spam.
D) only a moderate impact since the two technologies do not directly compete with each other.
E) caused most fax machine manufacturers to incorporate new Internet technology to send, receive, and print e-mails through a wireless connection to a personal computer.

F) All of the above
G) D) and E)

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What agency registers the trademarks of a firm?


A) U.S. Chamber of Commerce Trademark and Servicemark Office
B) U.S. Department of Commerce Trademark Registry
C) United Nations Global Trademark Clearinghouse
D) U.S. Federal Trade Commission-Trademark Division
E) U.S. Patent and Trademark Office

F) B) and E)
G) B) and C)

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What are the five shapes that a product life cycle can take? For each type, describe (as an option, draw) its characteristics.

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The generalized product life cycle (PLC)...

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3M is a master of the ________ pricing strategy, which uses a high initial price for a new product.


A) penetration
B) cost-plus
C) ROI
D) market-oriented
E) skimming

F) C) and E)
G) B) and E)

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Electric automobiles like the Chevrolet Spark made by General Motors are in the introductory stage of the product life cycle. By comparison, 3D printers such as the LulzBot Mini are in the ________ of the product life cycle.


A) decline stage
B) commercialization stage
C) accelerated development stage
D) growth stage
E) maturity stage

F) C) and D)
G) B) and E)

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Subbranding involves


A) having one firm manufacture a product and a second firm distribute it all under the same name.
B) changing a brand name of a product line extension product by making it "New and Improved!"
C) combining a corporate brand with a new brand to distinguish a part of its product line from others.
D) creating a knockoff version of a product and changing the spelling of the name ("chikin" nuggets) .
E) using the same name for the original product and all subsequent product line and brand extensions.

F) D) and E)
G) B) and D)

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A branding strategy in which a company uses one name for all its products in a product class is referred to as


A) global branding.
B) public branding.
C) multibranding.
D) brand licensing.
E) multiproduct branding.

F) A) and B)
G) A) and C)

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In terms of the diffusion of innovation, laggards account for ________ percent of product adopters.


A) 2.5
B) 13.5
C) 16
D) 34
E) 50

F) C) and E)
G) A) and D)

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  Figure 11-7 -Companies can employ several different branding strategies. In Figure 11-7 above, C represents a ________ strategy. A)  retailer branding B)  multiproduct branding C)  multibranding D)  private branding E)  mixed branding Figure 11-7 -Companies can employ several different branding strategies. In Figure 11-7 above, C represents a ________ strategy.


A) retailer branding
B) multiproduct branding
C) multibranding
D) private branding
E) mixed branding

F) A) and E)
G) B) and E)

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A strategy of dropping a product from the product line during the decline stage of the product life cycle is referred to as


A) trimming.
B) elimination.
C) paring down.
D) deletion.
E) harvesting.

F) B) and E)
G) B) and D)

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Kellogg's Frosted Flakes, a ready-to-eat breakfast cereal, has been perceived as a cereal for children. Tony the Tiger, a cartoon character, extolled Frosted Flakes, and advertisements depicted children enjoying the product with Tony. In response to declining sales of Frosted Flakes, the cereal maker has adopted a new series of advertisements that show adults admitting that they enjoy Frosted Flakes, too. Kellogg's is attempting to


A) develop a perceptual map for Frosted Flakes.
B) reposition Frosted Flakes.
C) complete the Frosted Flakes product life cycle.
D) introduce a new product line extension for Frosted Flakes.
E) harvest Frosted Flakes.

F) A) and B)
G) All of the above

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The Reynolds Wrap aluminum foil box has two side tabs that say "Press Here to Lock Roll" to keep the roll of foil in place during use. This demonstrates which elements of good packaging?


A) perceptual benefits and functional benefits
B) protection benefits and functional benefits
C) communication benefits and perceptual benefits
D) communication benefits and functional benefits
E) functional benefits and protection benefits

F) B) and E)
G) C) and D)

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The sale of two or more separate products in one package is referred to as


A) a BOGO deal.
B) product modification.
C) product repositioning.
D) product bundling.
E) product differentiation.

F) B) and D)
G) A) and E)

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Packaging that provides convenience, product quality, protection, or easy storage offers what kind of benefits?


A) communication benefits
B) functional benefits
C) perceptual benefits
D) physiological benefits
E) financial benefits

F) All of the above
G) A) and E)

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Which of the following quotes from a new-product adopter would signal the need for a firm to counteract a usage barrier?


A) "It looks delicious but it might make me fat."
B) "What if I can't make the monthly payments?"
C) "I don't want to use this if it means it will take me longer to get ready in the morning."
D) "Big deal, the only difference is the shape of the package."
E) "Sure I'll try it; why not!"

F) B) and D)
G) A) and D)

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One of the most popular means to gain consumer trial is through


A) demonstrations.
B) free samples.
C) press releases.
D) celebrity endorsements.
E) product diffusion.

F) A) and B)
G) B) and E)

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A concept that describes the stages a product goes through in the marketplace-introduction, growth, maturity, and decline-is referred to as the


A) retail life cycle.
B) product life cycle.
C) marketing mix.
D) product growth cycle.
E) diffusion of product innovation.

F) D) and E)
G) C) and D)

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