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Explain the difference between consumer products and business products. Why are some products difficult to categorize as one or the other? Give an example of a business product, a consumer product, and a product that is difficult to categorize.

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Consumer products are products purchased...

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Simulated test markets (STMs) are often run in shopping malls where consumers are


A) asked how much a person is willing to pay for an unfamiliar item.
B) asked whether they saw the firm's advertising campaign.
C) questioned about how often they are likely to shop in that particular location.
D) asked to identify differences between the consumer's behavioral intention and actual behavior regarding a firm's new product.
E) shown the product and are asked about usage, reasons for purchase, and important product attributes.

F) A) and C)
G) A) and B)

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What is idea generation in the new-product development process? From where do forward-thinking marketers get their ideas?

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Idea generation is the second stage of t...

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Installations, accessory equipment, supplies, and industrial services used to assist in producing other products and services are


A) components.
B) parts.
C) production goods.
D) raw materials.
E) support products.

F) A) and B)
G) A) and C)

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Which of these is the best example of a convenience product?


A) Apple Airpods
B) Audi Q8 luxury automobile
C) flight on United Airlines
D) Roget's Thesaurus
E) Lay's Potato Chips

F) A) and E)
G) B) and D)

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Food products and fuel would be classified as


A) services.
B) perishable goods.
C) durable goods.
D) nondurable goods.
E) disposable goods.

F) All of the above
G) B) and C)

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During a recent shopping trip to Target, Carlie noticed that the store offered many Glad products, including many different types of trash bags and a large variety of food storage containers. For Glad, each of these two product groupings is an example of a


A) product line.
B) product item.
C) product mix
D) product industry.
E) product class.

F) A) and E)
G) B) and D)

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A product that disrupts consumers' normal routine but does not require totally new learning is a


A) continuous innovation.
B) dynamically continuous innovation.
C) discontinuous innovation.
D) progressive innovation.
E) disruptive innovation.

F) A) and B)
G) None of the above

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Goods can be divided into ________ goods and ________ goods.


A) functional; aesthetic
B) necessary; desired
C) tactile; conceptual
D) durable; nondurable
E) product; service

F) B) and E)
G) A) and B)

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Burberry makes fine raincoats, clothing, and other items, many that feature the company's distinctive plaid. Originally found only in Great Britain, Burberry has opened a limited number of exclusive shops in leading cities around the world to reach customers who value its name and quality. Burberry is selling which classification of consumer product?


A) convenience product
B) shopping product
C) discretionary product
D) unsought product
E) specialty product

F) None of the above
G) A) and E)

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Which of these is most likely to be an unsought product?


A) Swagtron hoverboard
B) 5-hour Energy shot
C) flight on American Airlines to Phoenix
D) Roget's Thesaurus
E) Ivory soap

F) A) and B)
G) All of the above

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Distribution is very limited and brand status is stressed in promoting which consumer product type?


A) shopping product
B) convenience product
C) discretionary product
D) prepurchase product
E) specialty product

F) A) and B)
G) C) and D)

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It is common now for laptops and tablets to utilize multitouch functions, such as "pinch to zoom," either on the screen interface or with the tracking mouse. When the multitouch interface was first introduced, it was an example of which type of innovation?


A) continuous innovation
B) discontinuous innovation
C) disruptive innovation
D) dynamically continuous innovation
E) evolutionary innovation

F) A) and B)
G) B) and C)

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The new-product development process an organization goes through to identify business opportunities and convert them into salable products or services contains


A) three main steps: research, production, and distribution.
B) four distinct steps: research, evaluation, production, and distribution.
C) five key phases ranging from idea generation to creating the first prototype.
D) seven stages from new-product strategy development to commercialization.
E) three phases: planning, implementation, and evaluation.

F) B) and C)
G) A) and E)

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At the time of its introduction, which of the following products was the best example of a continuous innovation?


A) home security system
B) disposable lighter
C) microwave oven
D) electric toothbrush
E) video camera

F) None of the above
G) A) and E)

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OUT! International's Hey! There's A Monster In My Room spray with a bubble-gum fragrance was designed to rid scary creatures from a kid's bedroom. Although a clever idea, it failed because it


A) did not satisfy customer needs on critical factors.
B) had poor product quality.
C) had bad timing.
D) had an incomplete market and product protocol.
E) had too little market attractiveness.

F) A) and B)
G) All of the above

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The stage of the new-product development process that specifies the features of the product and the marketing strategy needed to bring it to market and make financial projections is referred to as


A) idea generation.
B) business analysis.
C) marketing analysis.
D) product development.
E) commercialization.

F) None of the above
G) A) and B)

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Less than ________ of new consumer packaged goods (CPG) exceed first-year sales of $50 million-the benchmark of a successful CPG launch.


A) 3 percent
B) 10 percent
C) 17 percent
D) 28 percent
E) 35 percent

F) B) and E)
G) A) and E)

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  Figure 10-2 -According to Figure 10-2 above, column A represents A)  a spontaneous innovation. B)  a continuous innovation. C)  a discontinuous innovation. D)  a dynamically continuous innovation. E)  an evolutionary innovation. Figure 10-2 -According to Figure 10-2 above, column A represents


A) a spontaneous innovation.
B) a continuous innovation.
C) a discontinuous innovation.
D) a dynamically continuous innovation.
E) an evolutionary innovation.

F) All of the above
G) A) and E)

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There are seven stages of the new-product development process. Right before commercialization is stage 6, which is the ________ stage.


A) business analysis
B) screening and evaluation
C) market testing
D) launch
E) development

F) B) and D)
G) A) and C)

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