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________ is a road map for the marketing activities of an organization for a specified future time period, such as one year or five years.


A) A marketing plan
B) A mission statement
C) An operation plan
D) A business plan
E) A marketing dashboard

F) A) and E)
G) A) and C)

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There is no single generic marketing plan that can apply to all organizations or all institutions. Rather, the specific format for a marketing plan for an organization depends on which of these?


A) the financial investment needed
B) the time frame
C) available resources
D) the target audience and purpose
E) the competition

F) C) and E)
G) D) and E)

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To help buyers see the many different uses for Howlin' Coyote Chili, Paradise Kitchens


A) sponsored a recipe contest with the first prize being a trip for two to Mexico.
B) offered recipes printed on the back of the packages, at in-store demonstrations, and on coupons.
C) used bundle pricing with a chili bowl and a selection of products.
D) televised a series of short but informative commercials on The Food Network cable TV channel.
E) published small, full-color illustrated pamphlets as buyer incentives to its wholesalers.

F) B) and D)
G) None of the above

Correct Answer

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Paradise Kitchens uses external secondary data to reinforce its position that there is a growing trend in the consumption of Mexican foods among U.S. households. According to its marketing plan, Mexican foods, such as burritos, enchiladas, and tacos, are consumed in approximately ________ percent of American households.


A) 35
B) 47
C) 66
D) 79
E) 86

F) A) and B)
G) B) and D)

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While several different groups of stakeholders are likely to read a business or marketing plan, which group is likely to be the most critical of these documents?


A) prospective employees
B) potential customers
C) potential suppliers
D) future distributors, wholesalers, and retailers
E) possible investors or lenders

F) B) and E)
G) B) and D)

Correct Answer

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________ is a road map for the entire organization for a specified future period of time, such as one year or five years.


A) A marketing dashboard
B) A strategic plan
C) An operations plan
D) A business plan
E) A marketing metric

F) A) and C)
G) A) and D)

Correct Answer

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The format for a marketing plan for an organization depends on which of these?


A) the time frame
B) the competition
C) the available resources
D) the kind and complexity of the organization
E) the financial investment needed

F) C) and D)
G) A) and E)

Correct Answer

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Which of these statements regarding visuals is most accurate?


A) Visuals should not be used unless they are in black and white; color is not considered professional in a formal business plan.
B) Visuals should be used sparingly because it is assumed that if you cannot explain an idea in words, you don't have a sufficient grasp of your product.
C) Visuals such as illustrations, graphs, and charts are acceptable; photos are less professional and should be avoided.
D) Visuals such as photos, illustrations, graphs, and charts enable massive amounts of information to be presented succinctly.
E) Visuals should appear in the appendices of the plan, never in the body of the plan itself.

F) All of the above
G) A) and B)

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Paradise Kitchens may include in its marketing plan as statement such as, "The speed of the rollout program will increase or decrease depending on Paradise Kitchens' performance in the successive metropolitan markets it enters," for what purpose?


A) to act as a contingency plan for alternative actions
B) to sidestep responsibility if things do not go according to plan
C) to create an open dialog for additional financial requests
D) to gloss over possible forecasting ambiguities
E) to avoid setting specific monetary goals

F) A) and B)
G) D) and E)

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Arthur R. Kydd has helped launch more than 60 start-up firms and believes if you have a real product with a distinctive point of difference that satisfies the needs of customers, you may have a winner. The way to demonstrate this to him is to


A) create a prototype and test it in the real world.
B) submit a quality résumé that demonstrates the likelihood of future success.
C) develop a well-written marketing or business plan.
D) make a list of all the other ideas you have, including this one.
E) ask for an informal interview.

F) All of the above
G) C) and E)

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There are no magic one-size-fits-all guidelines for writing successful marketing and business plans. Which writing and style guideline still generally applies?


A) Use different color fonts or paper to represent different sections of your plan.
B) Use informal language unless you plan to borrow at least $100,000.
C) Include as an attachment the résumés for all key players in your management team.
D) Set a firm date by which you will require an answer from a potential investor, after which you will take your plan somewhere else.
E) Use bullet points for succinctness and emphasis.

F) A) and B)
G) A) and E)

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Which of these goals uses parallel construction?


A) Make the best non-battery flashlight possible, make the brand name known in every household in the United States, and make the flashlight the official flashlight of every state-owned hospital in the United States.
B) To make the finest bicycles in the professional racing field, to attain sponsorship from at least three top Olympic riders, and obtain a return on equity of at least 15 percent.
C) Enter three major markets in the next three years, maintain a market share above 20 percent, while continuing to provide the best customer service according to industry polls.
D) To increase market share by at least 10 percent each year for the next five years, reduce employee turnover by 20 percent within the next five years, and to obtain a return on equity of at least 15 percent for each of the next five years.
E) Generate sales of $100 million, generate ROI of 20 percent, and maintaining selling costs at 10 percent of sales.

F) All of the above
G) A) and B)

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To translate its core competencies into a sustainable competitive advantage, Paradise Kitchens will work closely with key


A) lenders and venture capitalists.
B) suppliers and distributors.
C) advertising agencies and public relations firms.
D) federal and state regulators to import tariff free ingredients.
E) Hispanic spokespeople to get the word out.

F) A) and D)
G) B) and E)

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Ideally, each numbered section should start ________ to improve readability.


A) with all capital letters
B) in a font size at least three points larger than the body of the text
C) on a new page
D) either capitalized and bolded or italicized and underlined
E) with a brief introduction of what will be discussed

F) B) and E)
G) None of the above

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All of these are questions most lenders and prospective investors expect to be answered in a marketing or business plan except which?


A) Is the business or marketing idea valid?
B) Who is your competition and what are they doing?
C) Are the financial projections realistic and healthy?
D) Are the key management and technical personnel capable, and do they have a track record in the industry within which they must compete?
E) Is there something unique or distinctive about the product or service that separates it from substitutes and competitors?

F) None of the above
G) A) and E)

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Which of these does Paradise Kitchens consider a strength?


A) many lower-quality, lower-price competitors
B) lack the economies of scale of huge competitors
C) importance of convenience to U.S. households.
D) more households "eating out" and bringing prepared take-out into the home
E) unique, high-quality, high-price products

F) A) and E)
G) C) and D)

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In the financial data and projections section of the Paradise Kitchens marketing plan, the company chose to use a bar chart to present its past revenues (from 2011 to 2019) in addition to a numerical table for projected sales revenues (from 2019 to 2024) . Paradise Kitchens used a bar chart because


A) it made the lack of sales for the previous years look less dramatic.
B) the numerical sales figures were too difficult to interpret.
C) there was too much information to present in such a small physical space.
D) it could gloss over inconsistencies and anomalies.
E) it more clearly shows the company's recent growth.

F) A) and D)
G) All of the above

Correct Answer

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In addition to quality content, a plan's layout and design are also important. Which of the following statements is most accurate?


A) Fonts that are serif type should be used within the body of the plan and sans serif type should be used with charts and graphs.
B) Fonts that are sans serif are easier to read and should be used in the body of the plan.
C) A report printed on heavy weight card stock adds professionalism.
D) The font size should change with the importance of the material. Important material should be at least 14 points and go as small as 10.5 points for less important details.
E) There should be a different font style for each new section within the plan, provided no more than five distinct fonts are used.

F) A) and D)
G) B) and D)

Correct Answer

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As part of its competitor analysis section of its marketing plan, Paradise Kitchens discussed the chili market, which represents over $500 million in annual sales. Chili products fall into two categories, which are


A) canned chili and dry chili.
B) frozen and canned chili.
C) pre-made and ready-to-make chili kits.
D) Mexican chili and "Americanized" chili.
E) chili with meat (con carne) and vegetarian chili with beans.

F) A) and B)
G) C) and D)

Correct Answer

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Which of these is one of the six questions most lenders and prospective investors expect to be answered in a marketing or business plan?


A) Does the prospective product meet all government safety standards?
B) Who is your competition and what are they doing?
C) Who will be your key suppliers?
D) Is there something unique or distinctive about the product?
E) What much will you pay in taxes?

F) A) and E)
G) A) and B)

Correct Answer

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