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Which one of the following refers to the fact that an individual may reply differently if a question is asked in an equivalent but different manner?


A) Loss aversion
B) Gambler's fallacy
C) Frame dependence
D) Overconfidence
E) Format reference

F) A) and B)
G) A) and C)

Correct Answer

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You are the manager of a retail store. You believe the economy is in a recession and that sales for the month will be unusually slow. Since you have complete discretion over the pricing at your location, you decide to have a storewide sale and offer ten percent off all merchandise for a three-day period. You don't expect your superiors to criticize this decision as you believe they, along with the majority of the other store managers, feel the same way about the economy as you do. Which one of the following applies to you?


A) Recency bias
B) Law of small numbers
C) Gambler's fallacy
D) False consensus
E) Money illusion

F) None of the above
G) A) and C)

Correct Answer

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Up until three years ago, A.C. Dime opened an average of ten new retail stores a year. One of every ten new stores had to be closed within two years due to poor sales. This 90 percent success ratio was fairly steady for over 30 years. Starting three years ago, the firm has opened 40 new stores and every one had significant profits within six months. Management believes their recent success is not just a random event and that all future stores will be profitable. Thus, the managers have decided to open a minimum of 15 new stores each year. The managers are suffering from:


A) arbitrage limitations.
B) anchoring and adjustment.
C) aversion to ambiguity.
D) the clustering illusion.
E) myopic aversion.

F) A) and D)
G) B) and C)

Correct Answer

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Historical returns support which one of the following statements?


A) Financial markets are highly inefficient as suggested by behavioral finance.
B) Professional money managers tend to outperform the Vanguard 500 index fund about 60 percent of the time on average.
C) The longer the time span, the more likely a professional money manager will outperform an index fund, such as the S&P 500.
D) Historical data supports the statement that arbitrage results in a 100 percent totally efficient market.
E) The financial markets appear to be highly efficient because, on average, they outperform professional money managers.

F) B) and E)
G) A) and B)

Correct Answer

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Anytime Ted analyzes a proposed project, he always assigns a much higher probability of success to the project than is warranted by the information he has gathered. Ted suffers from which one of the following?


A) Frame dependence
B) Mental accounting
C) Endowment effect
D) Confirmation bias
E) Overoptimism

F) A) and B)
G) A) and C)

Correct Answer

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You are a hard-charging manager who doesn't really like to sit at a desk for too long. You prefer to gather information quickly, make a decision, and move on to the next item on your agenda. Which one of the following applies to you?


A) Availability bias
B) Arbitrage limits
C) Law of small numbers
D) Representativeness heuristic
E) Regret aversion

F) D) and E)
G) C) and E)

Correct Answer

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Roger's Meat Market is a chain of retail stores that limits its sales to fresh-cut meats. The stores have been very profitable in northern cities. However, when two stores were opened in the south, both lost money and had to be closed. Roger, the owner, has now concluded that no southern-based store should be opened as it would not be profitable. Which one of the following applies to Roger?


A) Confirmation bias
B) Endowment effect
C) Money illusion
D) Affect heuristic
E) Representativeness heuristic

F) B) and C)
G) None of the above

Correct Answer

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You are employed as a commission-based sales clerk for a cosmetics retail store. You know that, on average, exactly 50 percent of the customers that enter your store will make at least one purchase. Thus far this morning, you have waited on eight customers without making a single sale. You are convinced that the next customer you wait on will buy something. This belief is known as:


A) aversion to ambiguity.
B) the law of small numbers.
C) anchoring and adjusting.
D) gambler's fallacy.
E) false consensus.

F) C) and D)
G) A) and D)

Correct Answer

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Which one of the following best illustrates an error which you, as a project manager, might make due to confirmation bias?


A) Overestimating the best outcome expected from a project while underestimating the possibility of a less favorable outcome
B) Assuming that a new project will be profitable since similar projects in the past were successful
C) Assuming that your expectations of the future outcome from a project are more accurate than the expectations of others within your organization
D) Listening to the advice of subordinates with whom you agree while ignoring the advice of subordinates with whom you tend to disagree
E) Downplaying the cost of future failure of an existing project since the project has already paid for itself

F) B) and E)
G) A) and B)

Correct Answer

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Nadine made a business decision that turned out badly. In reflecting upon her decision, she decided it was a reasoning error that led to the faulty decision. Which one of the following areas of study best applies to this situation?


A) Corporate ethics
B) Financial statement analysis
C) Managerial finance
D) Debt management
E) Behavioral finance

F) A) and B)
G) A) and C)

Correct Answer

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All of the following create limits to arbitrage except:


A) firm-specific risk.
B) noise traders.
C) thinly traded securities.
D) rational traders.
E) implementation costs.

F) B) and C)
G) A) and E)

Correct Answer

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The tendency to sell winners and hold losers is known as the:


A) representativeness heuristic.
B) disposition effect.
C) house money effect.
D) self-attribution bias.
E) affect heuristic.

F) A) and B)
G) C) and D)

Correct Answer

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Jeremy believes he excels at picking stock winners and thus trades frequently. Which characteristic does he most likely represent?


A) Confirmation bias
B) Frame dependence
C) Overconfidence
D) Representativeness heuristic
E) Break-even effect

F) A) and C)
G) A) and E)

Correct Answer

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Peter has successfully managed the finances of A.D. Leadbetter in a manner that has yielded abnormally high returns. Due to this success, Peter has decided to publish a newsletter for financial executives so that he can share his superior financial wisdom with others. There is a very real probability that Peter has which one of the following characteristics?


A) Gambler's fallacy
B) Frame dependence
C) Overconfidence
D) Representativeness heuristic
E) Sentiment-based risk attitudes

F) B) and C)
G) None of the above

Correct Answer

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Assume you are an overconfident manager. You are most apt to do which one of the following more so than you would if you were not overconfident?


A) Research a project more thoroughly before committing funds to commence it
B) Accept risky projects that turn out to be less profitable than you expected
C) Wait until new technology proves its worth before incorporating it into your firm's operations
D) Avoid mergers and acquisitions
E) Invest excess company cash more conservatively than your peers at other firms

F) A) and D)
G) A) and C)

Correct Answer

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Kate tends to hold onto assets that have lost value in the hope that their values will increase in the future. Kate illustrates which one of the following?


A) Frame dependence
B) Self-attribution bias
C) Gambler's fallacy
D) Break-even effect
E) Regret aversion

F) C) and D)
G) B) and D)

Correct Answer

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Alice believes she can accurately forecast the future and makes business decisions based on this belief. Which characteristics does this belief represent?


A) Overconfidence
B) Overoptimism
C) Affect heuristic
D) Confirmation bias
E) Representativeness heuristic

F) All of the above
G) C) and D)

Correct Answer

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You recently overheard your boss telling someone that if he'd actually crunched some numbers and done some analysis instead of just going with his instincts, he never would have opened the new store in Centre City. Which one of the following caused your boss to make a bad decision?


A) Regret aversion
B) Endowment effect
C) Money illusion
D) Affect heuristic
E) Representativeness heuristic

F) B) and C)
G) A) and C)

Correct Answer

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The last two promotions within a firm involved individuals who completed the same advanced managerial program. As a result, the company president has stipulated that all future management hires must be graduates of that program. This behavior is typical of someone who has which one of the following characteristics?


A) Endowment effect
B) Framing effect
C) Representativeness heuristic
D) Narrow framing
E) Affect heuristic

F) B) and E)
G) A) and C)

Correct Answer

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Marzella Corp. is analyzing a project that involves expanding the firm into a new product line. The project's financial projections will tend to have which one of the following characteristics if the person compiling those projections suffers from overoptimism?


A) Overestimated construction costs
B) Overestimated expenses
C) Overestimated net present values
D) Underestimated profits
E) Underestimated sales estimates

F) A) and E)
G) B) and D)

Correct Answer

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