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An applicant who looks around the interviewer's office and pays close attention to such items as pictures and plaques probably has a good understanding of the role ________ plays in their interview score.


A) interviewee appearance
B) negative information bias
C) interviewer-interviewee similarity
D) lack of job relatedness

E) B) and C)
F) A) and D)

Correct Answer

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Realistic job previews involve telling potential applicants the ____ a job with an objective of increasing _____.


A) positive aspects of / applications
B) positive aspects of / referrals
C) truth about / performance
D) truth about / tenure

E) B) and D)
F) None of the above

Correct Answer

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To help employ qualified veterans, ______ are required to post all job openings with a state employment agency.


A) all employers
B) federal contractors
C) public employers
D) all private employers

E) B) and D)
F) A) and B)

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Both McDonald's and the military often use ______ to recruit new employees.


A) television ads
B) newspaper ads
C) send-resume ads
D) situation-wanted ads

E) B) and C)
F) C) and D)

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A

Interviews that contain only past-focused interview questions are also known as:


A) situational interviews
B) patterned behavior description interviews
C) unstructured interviews
D) structured interviews

E) C) and D)
F) B) and D)

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B

The most effective realistic job previews (RJPs) are presented in a(n) ______ format.


A) written
B) oral
C) multimedia
D) presentation mode does not matter

E) A) and D)
F) B) and C)

Correct Answer

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An organization has difficulty getting enough qualified applicants from its existing employees to fill a vacant position. As a result, the organization seeks qualified applicants from outside the organization. This best exemplifies:


A) agency recruitment
B) internal recruitment
C) external recruitment
D) personnel selection

E) B) and C)
F) None of the above

Correct Answer

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"Can you work weekends" and "Can you work overtime without notice" are examples of which type of interview question?


A) Disqualifier
B) Clarifier
C) Future-focused (situational) question
D) Past-focused question

E) A) and D)
F) B) and C)

Correct Answer

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A private company whose website lists job openings for thousands of organizations and resumes for thousands of applicants is called:


A) an employer-based website
B) a job board
C) social media
D) a Wiki

E) B) and C)
F) None of the above

Correct Answer

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_____ is the process of attracting people with the right qualifications to apply for the job.


A) Job analysis
B) Recruitment
C) Interviewing
D) Selection

E) B) and C)
F) All of the above

Correct Answer

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Your text identifies eight factors that contribute to the poor reliability and validity of the interview process. Which of the following is NOT one of the eight factors?


A) Lack of job relatedness
B) Contrast effect
C) Halo effect
D) Primacy effect

E) All of the above
F) A) and B)

Correct Answer

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Bastion Manufacturing plans to start a formal employee referral program in which employees referring an applicant will get an incentive. According to research, which of the following incentives would result in the most number of employee referrals?


A) A $250 savings bond
B) $1,000 in cash
C) A two-day vacation
D) The size of incentive doesn't matter

E) A) and D)
F) A) and C)

Correct Answer

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D

To reduce the cost of campus recruiting, many large organizations are using:


A) executive search firms
B) virtual job fairs
C) point-of-purchase methods
D) internal recruitment only

E) None of the above
F) A) and B)

Correct Answer

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Placing a help-wanted sign on a pizza box or a placemat is an example of:


A) electronic media advertising
B) internal recruitment
C) point-of-purchase recruitment
D) using social media

E) A) and B)
F) A) and D)

Correct Answer

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When applicants respond to a newspaper advertisement by calling, they should:


A) practice their first few sentences
B) be prepared for a short interview
C) have a resume handy
D) all three would be great advice

E) A) and C)
F) A) and B)

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If a group of employees brainstormed possible answers to an interview question, they would most likely be using the ____ approach to scoring a structured interview.


A) key issues
B) typical answer
C) criterion validity
D) Garcia and Perez

E) B) and D)
F) A) and D)

Correct Answer

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Cover letters should never be longer than:


A) 1 page
B) 1/2 page
C) 2 pages
D) length doesn't matter

E) None of the above
F) C) and D)

Correct Answer

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Which of the following factors seems to have the strongest relationship with scores on a traditional interview?


A) Primacy effects
B) Contrast effects
C) Negative information bias
D) Nonverbal cues

E) None of the above
F) C) and D)

Correct Answer

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The most commonly used method to select employees is:


A) employment interviews
B) psychological tests
C) physical tests
D) letters of recommendations

E) C) and D)
F) B) and D)

Correct Answer

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What are the three types of resumes discussed in the text?

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