Question 1

Which of the following methods is an employee comparison method?

Accepted Answer

A)   Rank order
B)   Paired-comparison
C)   Forced distribution
D)   All of these methodsE) All of the above
F) B) and C)

Question 2

Self-appraisals of performance appear to be most accurate when the purpose of the self-appraisal is for:

Accepted Answer

A)   salary increases
B)   promotions
C)   administrative purposes
D)   researchE) B) and C)
F) A) and D)

Question 3

What are three employee comparison methods?

Accepted Answer

ranking
pa...

Question 4

According to your text, a performance appraisal instrument focuses on many areas. Which of the following is NOT one of the areas listed in your text?

Accepted Answer

A)   Traits
B)   Competencies
C)   Tasks
D)   CognitionE) A) and D)
F) B) and D)

Question 5

Which of the following is NOT a limitation to employment-at-will?

Accepted Answer

A)   Public policy
B)   Implied contracts
C)   Covenants of good faith
D)   All of these are limitationsE) C) and D)
F) B) and D)

Question 6

What are four behavior-focused appraisal systems?

Accepted Answer

graphic rating scales
behavior...

Question 7

In a non-employment-at-will state, what are the three legal reasons for terminating an employee?

Accepted Answer

violation of company...

Question 8

Which type of rating error does not necessarily rate all employees similarly?

Accepted Answer

A)   Strictness error
B)   Leniency error
C)   Central tendency error
D)   HaloE) B) and D)
F) A) and B)

Question 9

In recalling employee performance, what do we typically remember?

Accepted Answer

first impressions
recent behav...

Question 10

According to most research, subordinate feedback results in:

Accepted Answer

A)   higher supervisor turnover
B)   bad feelings among employees
C)   increased supervisor performance
D)   subordinates being firedE) All of the above
F) A) and B)

Question 11

Janet is perceived by her dining room manager, Sarah, as the best waitress who ever worked for her. Naturally, Janet's ratings on her performance appraisal are all high. Tom, on the other hand, is an average waiter; yet, after evaluating Janet, Sarah's ratings of Tom are below average. This type of rating error is referred to as:

Accepted Answer

A)   contrast error
B)   halo error
C)   proximity error
D)   preference errorE) All of the above
F) A) and C)

Question 12

Which of the following performance appraisal dimensions focuses on what an employee accomplishes?

Accepted Answer

A)   Traits
B)   Behaviors
C)   Goals
D)   CognitionE) B) and C)
F) A) and D)

Question 13

Bob has been a model employee all year except for the last two to three weeks; yet, Bob's ratings on his performance appraisal reflect his performance during this last two-week to three-week period. This type of rating bias is referred to as:

Accepted Answer

A)   strictness error
B)   contrast error
C)   the recency effect
D)   infrequent observationE) C) and D)
F) All of the above

Question 14

A type of distribution error in which a rater tends to rate every employee in the middle of the scale is called _______.

Accepted Answer

A)   leniency
B)   central tendency
C)   strictness
D)   haloE) A) and D)
F) B) and C)

Question 15

To get better customer feedback on employee performance, _______ are used.

Accepted Answer

A)   secret shoppers
B)   consultants
C)   peer ratings
D)   employee comparisonsE) A) and B)
F) A) and C)

Question 16

The most common type of rating scale is the _______scale.

Accepted Answer

A)   behavioral anchored rating
B)   behavioral observation
C)   graphic rating
D)   forced choice ratingE) All of the above
F) B) and D)

Question 17

A _______ error occurs when a rater allows either a single attribute or an overall impression to affect their ratings.

Accepted Answer

A)   leniency
B)   proximity
C)   strictness
D)   haloE) B) and C)
F) A) and B)

Question 18

In performance appraisal, critical incidents are an important part of the _____ process.

Accepted Answer

A)   documentation
B)   evaluation
C)   political
D)   political.E) B) and C)
F) A) and C)

Question 19

What are the three main distribution errors in performance ratings?

Accepted Answer

leniency
s...

Question 20

Whereas supervisors see the _______ of an employees effort, peers often see the _______.

Accepted Answer

A)   actual behavior / end result
B)   end result / actual behavior
C)   physical part / mental part
D)   mental part / physical partE) B) and C)
F) A) and D)

Exam 7: Evaluating Employee Performance

Which type of rating error does not necessarily rate all employees similarly?

Correct Answer
verified

Bob has been a model employee all year except for the last two to three weeks; yet, Bob's ratings on his performance appraisal reflect his performance during this last two-week to three-week period. This type of rating bias is referred to as:

Correct Answer
verified

To get better customer feedback on employee performance, _______ are used.

Correct Answer
verified

The most common type of rating scale is the _______scale.

Correct Answer
verified

Self-appraisals of performance appear to be most accurate when the purpose of the self-appraisal is for:

Correct Answer
verified

What are the three main distribution errors in performance ratings?

Correct Answer
verified
leniency
s...
View Answer

Which of the following methods is an employee comparison method?

Correct Answer
verified

Correct Answer
verified

A type of distribution error in which a rater tends to rate every employee in the middle of the scale is called _______.

Correct Answer
verified

According to your text, a performance appraisal instrument focuses on many areas. Which of the following is NOT one of the areas listed in your text?

Correct Answer
verified

In performance appraisal, critical incidents are an important part of the _____ process.

Correct Answer
verified

According to most research, subordinate feedback results in:

Correct Answer
verified

What are three employee comparison methods?

Correct Answer
verified
ranking
pa...
View Answer

In a non-employment-at-will state, what are the three legal reasons for terminating an employee?

Correct Answer
verified
violation of company...
View Answer

Which of the following is NOT a limitation to employment-at-will?

Correct Answer
verified

What are four behavior-focused appraisal systems?

Correct Answer
verified
graphic rating scales
behavior...
View Answer

In recalling employee performance, what do we typically remember?

Correct Answer
verified
first impressions
recent behav...
View Answer

Which of the following performance appraisal dimensions focuses on what an employee accomplishes?

Correct Answer
verified

A _______ error occurs when a rater allows either a single attribute or an overall impression to affect their ratings.

Correct Answer
verified

Whereas supervisors see the _ of an employees effort, peers often see the _.

Correct Answer
verified

Exam 7: Evaluating Employee Performance

Which type of rating error does not necessarily rate all employees similarly?

Correct AnswerverifiedShow Answer

Bob has been a model employee all year except for the last two to three weeks; yet, Bob's ratings on his performance appraisal reflect his performance during this last two-week to three-week period. This type of rating bias is referred to as:

Correct AnswerverifiedShow Answer

To get better customer feedback on employee performance, _______ are used.

Correct AnswerverifiedShow Answer

The most common type of rating scale is the _______scale.

Correct AnswerverifiedShow Answer

Self-appraisals of performance appear to be most accurate when the purpose of the self-appraisal is for:

Correct AnswerverifiedShow Answer

What are the three main distribution errors in performance ratings?

Correct Answerverifiedleniencys...View AnswerShow Answer

Which of the following methods is an employee comparison method?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

A type of distribution error in which a rater tends to rate every employee in the middle of the scale is called _______.

Correct AnswerverifiedShow Answer

According to your text, a performance appraisal instrument focuses on many areas. Which of the following is NOT one of the areas listed in your text?

Correct AnswerverifiedShow Answer

In performance appraisal, critical incidents are an important part of the _____ process.

Correct AnswerverifiedShow Answer

According to most research, subordinate feedback results in:

Correct AnswerverifiedShow Answer

What are three employee comparison methods?

Correct Answerverifiedrankingpa...View AnswerShow Answer

In a non-employment-at-will state, what are the three legal reasons for terminating an employee?

Correct Answerverifiedviolation of company...View AnswerShow Answer

Which of the following is NOT a limitation to employment-at-will?

Correct AnswerverifiedShow Answer

What are four behavior-focused appraisal systems?

Correct Answerverifiedgraphic rating scalesbehavior...View AnswerShow Answer

In recalling employee performance, what do we typically remember?

Correct Answerverifiedfirst impressionsrecent behav...View AnswerShow Answer

Which of the following performance appraisal dimensions focuses on what an employee accomplishes?

Correct AnswerverifiedShow Answer

A _______ error occurs when a rater allows either a single attribute or an overall impression to affect their ratings.

Correct AnswerverifiedShow Answer

Whereas supervisors see the _______ of an employees effort, peers often see the _______.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
leniency
s...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
ranking
pa...
View Answer

Correct Answer
verified
violation of company...
View Answer

Correct Answer
verified

Correct Answer
verified
graphic rating scales
behavior...
View Answer

Correct Answer
verified
first impressions
recent behav...
View Answer

Correct Answer
verified

Correct Answer
verified

Whereas supervisors see the _ of an employees effort, peers often see the _.

Correct Answer
verified