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Exam 9: Employee Motivation

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Question 21

Multiple Choice

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According to research by Eden (1998) , training supervisors to use the Pygmalion LeadershipStyle:

A) increases employee self-esteem
B) does not increase subordinate self-esteem
C) has had mixed results
D) will save an organization money

E) A) and B)
F) B) and C)

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Question 22

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Which need theory has three levels of needs and allows individuals to skip levels?

A) Maslow's theory
B) ERG theory
C) Two-factor Theory
D) McClelland's needs theory

E) A) and C)
F) All of the above

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Question 23

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The supervisor at a local grocery store schedules individual monthly meetings with her four employees to let them know how they are doing in their respective areas. The supervisor is Using a technique known as:

Feedback is most effective when it focuses on an employee's ______ and the supervisor explains how the behavior impacts _____ .

What are the organizational incentive plans?

_______ plans are also called earnings-at-risk plans.

A supervisor rewards a restaurant employee for cleaning the bathrooms by allowing the employee to stock the salad bar. ______ would predict that the opportunity to stock the salad bar would actually be reinforcing.

If an employee feels she is underpaid for the effort she exerts, she will probably:

Employees who work with highly motivated employees are likely to be _______ than employees who work with unmotivated coworkers.

_______ incentive plans often result in social loafing.

An individual does not like to do laundry but prefers to do laundry over studying for exams. Because doing laundry is liked more than studying, _______ predicts that the opportunity to do laundry will motivate a person to study.

Janelle will receive $1,000 if her performance appraisal score is at least a 4.0. It sounds like Janelle is under a _____ plan.

Which of the following plans is most geared toward long-term organizational performance?

An employee's supervisor places full confidence in the employee and believes that the employee can handle a fairly difficult task. This boosts the employee's self-esteem which in turn increases Her performance. This phenomena is known as:

Matt constantly posts charts and graphs indicating the latest production statistics. Matt seemsto believe in:

Consistency theory states that there is a relationship between work motivation and:

What are three ways to increase self-esteem?

Taking the entire Chapter into consideration, what are the key elements in motivating employees?

An internal force that drives a worker to perform well is:

An individual's orientation toward intrinsic and extrinsic motivation is measured by the: