FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 11: Organizational Communication.

Show Answer

Share

---

All types

Filters

Study FlashcardsPractice ExamLearn

Question 21

Multiple Choice

Review LaterAdd Note

Review Later

Research indicates that we retain 25% of information presented in meetings 48 hours after themeeting. The inability to retain this information is influenced by:

A) memory loss
B) how well we listen to the information
C) our listening style
D) all of these are influences

E) None of the above
F) B) and C)

Correct Answer

verified

Show Answer

Question 22

Multiple Choice

Review LaterAdd Note

Review Later

Which of the following is NOT an advantage of email?

A) Increased documentation
B) Timely exchange of information
C) Increased productivity
D) Increased use of nonverbal cues

E) A) and D)
F) B) and D)

Correct Answer

verified

Show Answer

Question 23

Multiple Choice

Review LaterAdd Note

Ms. Smith often misses the main point of a communication because she is interested in only the facts and main detail. She is a(an) _____ listener.

What are the four grapevine patterns?

What are the six listening styles?

______ listeners listen for the main ideas in communication whereas ______ listeners listen to the way communication is spoken.

What the receiver actually hears refers to ____ of the message; how this information is interpreted refers to ____ of the message.

A top executive never receives negative information from her staff. This is known as _______ and is a disadvantage of_____ communication.

When one employee passes information to another, who passes the information to another, they are using what type of grapevine pattern?

An administrative assistant who screens an executive's phone calls, opens his mail, and keeps rack of his appointments, exemplifies which approach to handling communication overload?

If you made an oral presentation to your class on styles of listening, who would most likelyremember the number of listening styles?

Which of the following is NOT a method for handling communication overload?

Information that is _____ has been modified to fit an individual's existing beliefs and knowledge.

Visitors to offices that use _____ perceive the offices to be more comfortable and their occupants more friendly and trustworthy.

Which of the following is NOT a nonverbal cue category?

Which of the following is NOT a method to facilitate upward communication?

Raul's desk is located in a cubicle next to 30 other cubicles. Raul's company uses a ______ to design its office.

Which of the following methods of downward communication is often lengthy and difficult to understand?

What are the three types of grapevine employees?

A ____ contains all of the specific rules under which an organization operates and is a method of ______ communication.