Question 1

A manager is about to make a decision regarding work schedules. He has been with the company for 20 years and has all of the information needed to make the decision. Though workschedules are a touchy issue, the manager is well thought of by his employees. How shouldhe make the decision?

Accepted Answer

A)   Make the decision himself
B)   Ask for employee input and then decide
C)   Have his employees make the decision
D)   Give the employees options and let them voteE) None of the above
F) A) and B)

Question 2

The most flexible work schedule is:

Accepted Answer

A)   gliding time
B)   modified flexitour
C)   job sharing
D)   core timeE) A) and B)
F) All of the above

Question 3

Which of the following can be used to help make decisions?

Accepted Answer

A)   Vroom-Yetton Model
B)   Two-factor Theory
C)   Sacred Cow Guide
D)   Organizational Consequence ModelE) A) and D)
F) A) and C)

Question 4

Research on compressed work weeks indicates that compressed schedules are associated with:

Accepted Answer

A)   a moderate reduction in absenteeism
B)   small increases in productivity
C)   large increases in job satisfaction
D)   all of theseE) A) and B)
F) C) and D)

Question 5

Which of the following would NOT be discussed during financial counseling?

Accepted Answer

A)   Severance pay
B)   Transferable skills
C)   Unemployment insurance
D)   All three would be discussedE) None of the above
F) C) and D)

Question 6

Which of the following services is NOT needed by layoff victims?

Accepted Answer

A)   Emotional counseling
B)   Financial counseling
C)   Career assessment
D)   All three are neededE) C) and D)
F) B) and D)

Question 7

Which of the following is true about employees' desire for empowerment?

Accepted Answer

A)   All employees want empowerment
B)   Very few employees want to be empowered
C)   Most employees want empowerment
D)   Some want empowerment and some don'tE) All of the above
F) None of the above

Question 8

Organizational change can be encouraged by all of the following except:

Accepted Answer

A)   conduct a sacred cow hunt
B)   play by everyone else's rules
C)   think like a beginner
D)   ask stupid questionsE) None of the above
F) A) and C)

Question 9

At what level of input and control should a new employee be placed?

Accepted Answer

A)   Following
B)   Ownership of own product
C)   Advisory
D)   ParticipativeE) A) and B)
F) None of the above

Question 10

When a layoff is announced, employees should be told:

Accepted Answer

A)   in a formal, written announcement
B)   in person
C)   on the last day they will be working
D)   all three are good practicesE) None of the above
F) B) and C)

Question 11

Survivors of layoffs:

Accepted Answer

A)   tend to quickly leave the company
B)   are more apt to take risks
C)   have lower role ambiguity
D)   lose self-confidenceE) A) and C)
F) B) and C)

Question 12

Which of the following is good advice for handling organizational change?

Accepted Answer

A)   Slow-down and don't make mistakes
B)   Take the initiative and don't be afraid
C)   Don't spend too much energy
D)   All three of these are good adviceE) A) and B)
F) A) and C) B

Question 13

Name and briefly describe the three types of sacred-cow hunts.

Accepted Answer

paper cow
...

Question 14

Which of the following levels of employee input and control is the first to remove a "redundantsystem?"

Accepted Answer

A)   Ownership of own product
B)   Following
C)   Advisory
D)   AbsoluteE) B) and D)
F) B) and C) A

Question 15

To reduce misunderstandings about levels of control, _______ should be used.

Accepted Answer

A)   the Vroom-Yetton model
B)   the two-factor theory
C)   empowerment charts
D)   memos and e-mailE) A) and D)
F) B) and D)

Question 16

A manager asks an employee to study an issue and report back with recommendations on how the issue can be resolved. In this example, the employee is at the _____ level of input and control.

Accepted Answer

A)   ownership of own product
B)   following
C)   advisory
D)   absoluteE) None of the above
F) B) and C)

Question 17

When employees receive word of downsizing, the first stage they go through is:

Accepted Answer

A)   anger
B)   denial
C)   fear
D)   acceptanceE) A) and B)
F) All of the above B

Question 18

An organization undergoing change should try to get the change completed no later than:

Accepted Answer

A)   a few weeks
B)   several months
C)   two years
D)   five yearsE) A) and D)
F) C) and D)

Question 19

Leaders can make decisions without consulting others unless:

Accepted Answer

A)   their subordinates trust them
B)   the leader is knowledgeable
C)   the problem is unstructured
D)   the decision quality in unimportantE) All of the above
F) A) and C)

Question 20

In a change made ________, employees will most likely accept the change.

Accepted Answer

A)   because everyone else is doing it
B)   by a respected leader
C)   without telling the reason for the change
D)   by a leader with a self-interest in the changeE) A) and B)
F) A) and C)

Exam 14: Organization Development.

A manager is about to make a decision regarding work schedules. He has been with the company for 20 years and has all of the information needed to make the decision. Though workschedules are a touchy issue, the manager is well thought of by his employees. How shouldhe make the decision?

Correct AnswerverifiedShow Answer

The most flexible work schedule is:

Correct AnswerverifiedShow Answer

Which of the following can be used to help make decisions?

Correct AnswerverifiedShow Answer

Research on compressed work weeks indicates that compressed schedules are associated with:

Correct AnswerverifiedShow Answer

Which of the following would NOT be discussed during financial counseling?

Correct AnswerverifiedShow Answer

Which of the following services is NOT needed by layoff victims?

Correct AnswerverifiedShow Answer

Which of the following is true about employees' desire for empowerment?

Correct AnswerverifiedShow Answer

Organizational change can be encouraged by all of the following except:

Correct AnswerverifiedShow Answer

At what level of input and control should a new employee be placed?

Correct AnswerverifiedShow Answer

When a layoff is announced, employees should be told:

Correct AnswerverifiedShow Answer

Survivors of layoffs:

Correct AnswerverifiedShow Answer

Which of the following is good advice for handling organizational change?

Correct AnswerverifiedB

Name and briefly describe the three types of sacred-cow hunts.

Correct Answerverifiedpaper cow...View AnswerShow Answer

Which of the following levels of employee input and control is the first to remove a "redundantsystem?"

Correct AnswerverifiedA

To reduce misunderstandings about levels of control, _______ should be used.

Correct AnswerverifiedShow Answer

A manager asks an employee to study an issue and report back with recommendations on how the issue can be resolved. In this example, the employee is at the _____ level of input and control.

Correct AnswerverifiedShow Answer

When employees receive word of downsizing, the first stage they go through is:

Correct AnswerverifiedB

An organization undergoing change should try to get the change completed no later than:

Correct AnswerverifiedShow Answer

Leaders can make decisions without consulting others unless:

Correct AnswerverifiedShow Answer

In a change made ________, employees will most likely accept the change.

Correct AnswerverifiedShow Answer

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B

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A

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B

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