Question 1

Bob works from 9:00 a.m. to 1:00 p.m. every day as a clerk; Sue works in that same position except from 1:00 p.m. ‑5:00 p.m. They are working an alternative work schedule called:

Accepted Answer

A)   flex time
B)   gliding time
C)   job sharing
D)   peak‑time payE) B) and D)
F) A) and B)

Question 2

Which of the following methods of avoiding downsizing is based on the premise that most economic recessions last less than a year?

Accepted Answer

A)   Job sharing
B)   Restricted overtime
C)   Reduced employee pay
D)   Use of payless holidaysE) A) and C)
F) All of the above

Question 3

What are the four common flexible work arrangement strategies?

Accepted Answer

full-time work, flex...

Question 4

Research indicates that flexible working schedules are associated with each of the following criteria except:

Accepted Answer

A)   higher levels of fatigue
B)   less absenteeism
C)   higher job satisfaction
D)   slight increases in productivityE) B) and C)
F) All of the above

Question 5

A local grocery store has identified hours that everyone must work. These hours are known as:

Accepted Answer

A)   bandwidth
B)   core
C)   gliding
D)   gliding.E) None of the above
F) A) and C)

Question 6

Which of the following would most likely say If it ain't broke, break it?

Accepted Answer

A)   Change analyst
B)   Change agent
C)   Receptive changer
D)   Change resisterE) C) and D)
F) A) and C)

Question 7

Which of the following is NOT an alternative to layoffs?

Accepted Answer

A)   Use of temporary employees
B)   Outsourcing
C)   Both are alternatives
D)   Neither is an alternativeE) A) and B)
F) A) and C)

Question 8

According to Sherriton and Stern (1997) , what is the fifth and final step in assessing the new culturefollowing organizational change?

Accepted Answer

A)   Needs assessment
B)   Determining executive direction
C)   Training
D)   Evaluation of the new cultureE) A) and C)
F) None of the above

Question 9

Which of the following is the main difference between job sharing and part-time employees?

Accepted Answer

A)   Transportation ease
B)   Safety
C)   Organizational costs
D)   Employee commitmentE) B) and C)
F) B) and D)

Question 10

Name and briefly describe the three common flexible working schedules/

Accepted Answer

flexitour (flexible hours that must be s...

Question 11

What are the five stages in employee acceptance of change?

Accepted Answer

denial
defense
disca...

Question 12

An employee sews garments for her company at home. Once a week she brings in the finished goods and gets paid. Her work situation would be called:

Accepted Answer

A)   telecommuting
B)   telework
C)   work at home
D)   mobile workingE) None of the above
F) A) and D)

Question 13

An example of a compressed work week involves:

Accepted Answer

A)   working 4 days a week, 10 hours a day
B)   working 5 days a week, 8 hours a day
C)   working staggered hours
D)   sharing the hours with another employeeE) A) and C)
F) A) and B)

Question 14

In general, empowering employees ______ job satisfaction and _______ stress.

Accepted Answer

A)   increases / decreases
B)   decreases / decreases
C)   decreases / increases
D)   the effects depend on the employeeE) None of the above
F) All of the above

Question 15

Which of the following is NOT a step in changing organizational culture?

Accepted Answer

A)   Socializing new employees
B)   Creating dissatisfaction with the old culture
C)   Avoiding rituals
D)   Hiring people compatible with the new cultureE) C) and D)
F) A) and D)

Question 16

If an empowered employee makes a wrong decision, a manager should:

Accepted Answer

A)   train the employee
B)   place the employee on a lower input level
C)   ignore the problem
D)   keep track of any future problemsE) B) and C)
F) All of the above

Question 17

A company gets a huge, one-time order. It needs an additional 40 employees to complete the job but will not need them once the job is done. The best strategy is for the company to:

Accepted Answer

A)   not accept the new job
B)   use temporary employees
C)   hire and then layoff 40 employees
D)   bring former employees out of retirementE) B) and C)
F) A) and B)

Question 18

Bill is required to complete five forms for every request he makes. Bill is upset because he considers theses forms to be examples of a:

Accepted Answer

A)   meeting cow
B)   Holstein cow
C)   speed cow
D)   paper cowE) None of the above
F) B) and D)

Question 19

According to Denton (1996) , what is the first step in implementing change?

Accepted Answer

A)   Communicating details
B)   Creating an atmosphere for change
C)   Determining a time frame for change
D)   Assessing training needsE) A) and B)
F) A) and C)

Question 20

Which of the following is NOT true about the effects of layoffs?

Accepted Answer

A)   Survivors have problems
B)   Victims have problems
C)   The local community suffers
D)   All three are trueE) A) and B)
F) C) and D)

Exam 14: Organization Development.

Which of the following methods of avoiding downsizing is based on the premise that most economic recessions last less than a year?

Correct AnswerverifiedShow Answer

What are the five stages in employee acceptance of change?

Correct Answerverifieddenialdefensedisca...View AnswerShow Answer

An employee sews garments for her company at home. Once a week she brings in the finished goods and gets paid. Her work situation would be called:

Correct AnswerverifiedShow Answer

Bill is required to complete five forms for every request he makes. Bill is upset because he considers theses forms to be examples of a:

Correct AnswerverifiedShow Answer

In general, empowering employees ______ job satisfaction and _______ stress.

Correct AnswerverifiedShow Answer

If an empowered employee makes a wrong decision, a manager should:

Correct AnswerverifiedShow Answer

Which of the following is NOT true about the effects of layoffs?

Correct AnswerverifiedShow Answer

Name and briefly describe the three common flexible working schedules/

Correct Answerverifiedflexitour (flexible hours that must be s...View AnswerShow Answer

A company gets a huge, one-time order. It needs an additional 40 employees to complete the job but will not need them once the job is done. The best strategy is for the company to:

Correct AnswerverifiedShow Answer

According to Sherriton and Stern (1997) , what is the fifth and final step in assessing the new culturefollowing organizational change?

Correct AnswerverifiedShow Answer

Which of the following is the main difference between job sharing and part-time employees?

Correct AnswerverifiedShow Answer

Research indicates that flexible working schedules are associated with each of the following criteria except:

Correct AnswerverifiedShow Answer

Which of the following would most likely say If it ain't broke, break it?

Correct AnswerverifiedShow Answer

What are the four common flexible work arrangement strategies?

Correct Answerverifiedfull-time work, flex...View AnswerShow Answer

According to Denton (1996) , what is the first step in implementing change?

Correct AnswerverifiedShow Answer

An example of a compressed work week involves:

Correct AnswerverifiedShow Answer

Which of the following is NOT an alternative to layoffs?

Correct AnswerverifiedShow Answer

A local grocery store has identified hours that everyone must work. These hours are known as:

Correct AnswerverifiedShow Answer

Bob works from 9:00 a.m. to 1:00 p.m. every day as a clerk; Sue works in that same position except from 1:00 p.m. ‑5:00 p.m. They are working an alternative work schedule called:

Correct AnswerverifiedShow Answer

Which of the following is NOT a step in changing organizational culture?

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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denial
defense
disca...
View Answer

Correct Answer
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Correct Answer
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In general, empowering employees job satisfaction and _ stress.

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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flexitour (flexible hours that must be s...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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full-time work, flex...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
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