Question 1

______ noise has less of an effect on employee behavior than do many other aspects of noise.

Accepted Answer

A)   Intense
B)   Intermittent
C)   Constant
D)   LoudE) A) and C)
F) C) and D)

Question 2

Maria is under a great deal of stress. What vitamin supplement would we recommend for her?

Accepted Answer

A)   Vitamin B
B)   Vitamin A
C)   Vitamin E
D)   Vitamin CE) None of the above
F) B) and C) A

Question 3

What are three ways to reduce workplace violence?

Accepted Answer

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Question 4

Which of the following does not fit the profile of the typical perpetrator of workplace violence?

Accepted Answer

A)   Male
B)   Age 21
C)   Self-esteem is tied to their job
D)   Are fascinated by, and have access to gunsE) A) and C)
F) A) and D)

Question 5

When employees feel stressed and take a "mental health day," they:

Accepted Answer

A)   have a short-term decrease in stress
B)   have a long-term decrease in stress
C)   have no decrease in stress
D)   actually have an increase in stressE) A) and B)
F) A) and C)

Question 6

Shota closes his eyes and engages in several minutes of slow, rhythmic breathing. He is trying to reduce stress through:

Accepted Answer

A)   abdominal breathing
B)   progressive muscle relaxation
C)   meditation
D)   time managementE) None of the above
F) A) and D) C

Question 7

Most of the people who commit workplace violence are:

Accepted Answer

A)   criminally insane
B)   jilted ex-lovers
C)   criminals committing other crimes
D)   employees angry at their supervisorsE) A) and B)
F) None of the above

Question 8

An employee who works only the morning shift each day has what kind of shift schedule?

Accepted Answer

A)   Rotating
B)   Fixed
C)   Flexible
D)   GlidingE) A) and D)
F) A) and B)

Question 9

Compared to employees with only one job, moonlighting employees:

Accepted Answer

A)   are more tired
B)   have more accidents
C)   perform worse
D)   are no different in terms of performanceE) B) and C)
F) None of the above

Question 10

High effective temperatures adversely affect performance on:

Accepted Answer

A)   cognitive tasks
B)   physical tasks
C)   perceptual tasks
D)   cognitive, physical, and perceptual tasksE) A) and D)
F) A) and C)

Question 11

Which of the following is NOT a personal consequence of stress?

Accepted Answer

A)   Loss of hair
B)   Sore muscles
C)   Headaches
D)   All of these are consequencesE) B) and D)
F) B) and C)

Question 12

Berserkers typically:

Accepted Answer

A)   give no warning
B)   use shotguns
C)   give indications about future violence
D)   take hostagesE) A) and C)
F) None of the above

Question 13

What are the two ways that the body tries to maintain an ideal temperature?

Accepted Answer

radiation
...

Question 14

A non-smoker may not feel comfortable working for a tobacco company because of:

Accepted Answer

A)   a lack of person-organization fit
B)   role ambiguity
C)   role synchronization
D)   role overloadE) B) and C)
F) A) and C)

Question 15

Mary refuses to let go of her anger for her previous employer. She is now feeling a lot of stress on her current job. This might be an example of:

Accepted Answer

A)   perspective taking
B)   residual stress
C)   forecasting
D)   rampant diffusionE) C) and D)
F) B) and D)

Question 16

Darnell was hired as a cook's assistant but all he has been doing for the past five months is clean tables and take out the trash. Darnell's stress level can probably be explained by:

Accepted Answer

A)   a lack of person-organization fit
B)   role ambiguity
C)   role conflict
D)   role overloadE) All of the above
F) A) and B)

Question 17

Rating a potential source of frustration on a scale of 1 to 10 is an example of:

Accepted Answer

A)   perspective taking
B)   residual stress
C)   forecasting
D)   rampant diffusionE) B) and C)
F) None of the above

Question 18

Which of the following would be least likely to react negatively to stressors?

Accepted Answer

A)   Type A personalities
B)   Neurotics
C)   Type B personalities
D)   All three would react negativelyE) All of the above
F) A) and B)

Question 19

Which of the following can help reduce stress?

Accepted Answer

A)   Self-empowerment
B)   Working a rotating shift
C)   Moonlighting
D)   Increased role ambiguityE) All of the above
F) C) and D)

Question 20

Of the following, the most common way that employers try to reduce employee stress related to child care is to:

Accepted Answer

A)   provide an on-site child care center
B)   provide an off-site child care center
C)   subsidize the cost of child care
D)   allow the employee to bring the child to work in an emergencyE) A) and C)
F) B) and D) D

Exam 15: Stress Management: Dealing with the Demands of Life and Work.

______ noise has less of an effect on employee behavior than do many other aspects of noise.

Correct AnswerverifiedShow Answer

Maria is under a great deal of stress. What vitamin supplement would we recommend for her?

Correct AnswerverifiedA

What are three ways to reduce workplace violence?

Correct Answerverifiedsecurity measuresem...View AnswerShow Answer

Which of the following does not fit the profile of the typical perpetrator of workplace violence?

Correct AnswerverifiedShow Answer

When employees feel stressed and take a "mental health day," they:

Correct AnswerverifiedShow Answer

Shota closes his eyes and engages in several minutes of slow, rhythmic breathing. He is trying to reduce stress through:

Correct AnswerverifiedC

Most of the people who commit workplace violence are:

Correct AnswerverifiedShow Answer

An employee who works only the morning shift each day has what kind of shift schedule?

Correct AnswerverifiedShow Answer

Compared to employees with only one job, moonlighting employees:

Correct AnswerverifiedShow Answer

High effective temperatures adversely affect performance on:

Correct AnswerverifiedShow Answer

Which of the following is NOT a personal consequence of stress?

Correct AnswerverifiedShow Answer

Berserkers typically:

Correct AnswerverifiedShow Answer

What are the two ways that the body tries to maintain an ideal temperature?

Correct Answerverifiedradiation...View AnswerShow Answer

A non-smoker may not feel comfortable working for a tobacco company because of:

Correct AnswerverifiedShow Answer

Mary refuses to let go of her anger for her previous employer. She is now feeling a lot of stress on her current job. This might be an example of:

Correct AnswerverifiedShow Answer

Darnell was hired as a cook's assistant but all he has been doing for the past five months is clean tables and take out the trash. Darnell's stress level can probably be explained by:

Correct AnswerverifiedShow Answer

Rating a potential source of frustration on a scale of 1 to 10 is an example of:

Correct AnswerverifiedShow Answer

Which of the following would be least likely to react negatively to stressors?

Correct AnswerverifiedShow Answer

Which of the following can help reduce stress?

Correct AnswerverifiedShow Answer

Of the following, the most common way that employers try to reduce employee stress related to child care is to:

Correct AnswerverifiedD

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