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Many practice managers have a(n) ________ policy, which allows staff to come in and talk whenever the manager's office door is open.

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The trial period, or ________ period, for new employees is typically 90 days. During this time, the employee undergoes staff development and training.

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Individuals who are usually classified as dependents are ____.


A) former employees
B) friends and acquaintances
C) children and a spouse
D) employers
E) current employees

F) B) and E)
G) A) and C)

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The money used to pay taxes to appropriate government agencies is paid from ____.


A) the petty cash account
B) tax liability accounts
C) the practice's general checking account
D) the physician's personal account
E) the practice's general savings account

F) C) and E)
G) B) and C)

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In a physician-owned medical practice, who is ultimately responsible for the practice?


A) Medical director
B) Physician
C) Practice manager
D) CEO
E) President

F) B) and C)
G) A) and D)

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An employee payroll information sheet should include ____.


A) the employee's Social Security number
B) the employee's work history
C) the employee's salary requirements
D) all current and previous performance evaluations
E) the employee's beneficiary in case of death

F) C) and E)
G) A) and E)

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How often will you deposit federal employment taxes for the practice?


A) Every other week
B) Monthly
C) Quarterly
D) Yearly
E) According to the federal tax deposit schedule

F) All of the above
G) D) and E)

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The usual amount of a petty cash account is ____.


A) $5
B) $10
C) $50
D) $100
E) $250

F) B) and D)
G) B) and C)

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Which of the following is not part of a typical problem-solving model?


A) Identification of the problem
B) Assessment of the problem
C) Complaints about the problem
D) Correction of the problem
E) Monitoring effectiveness of the solution

F) A) and E)
G) C) and E)

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Which of the following terms is used to demonstrate how each rank or level in an organization is accountable to those directly superior and how the authority passes from one level to the next?


A) Agenda
B) Chain of command
C) Policies and procedures
D) Labor relations
E) Employee handbook

F) A) and D)
G) B) and C)

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B

A pay schedule ____.


A) outlines the number of dependents
B) refers to the total amount of income earned before deductions.
C) verifies the employee's eligibility for employment
D) determines the type of voluntary deductions taken
E) shows how often an employee is paid

F) D) and E)
G) C) and D)

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The human resources role of ________includes dealing with issues that arise between employees and management.

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A dependent is ____.


A) the employer
B) the employee
C) people who report directly to the employee
D) a person on whom the employee is financially dependent
E) people who are financially dependent on the employee

F) A) and E)
G) B) and D)

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The procedures that ensure that services provided in the medical practice meet or exceed the requirements and standards are _______ procedures.

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If an employee earns $8 per hour and works 35 hours per week, the employee's gross weekly earnings are ____.


A) $240
B) $280
C) $300
D) $340
E) $380

F) A) and E)
G) A) and D)

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B

A payroll register ____.


A) is a completed account of federal income tax deposits
B) is used to pay taxes to appropriate government agencies
C) summarizes information about all employees and their earnings
D) requires employers to pay a percentage of each employee's income
E) accompanies the practice's quarterly returns to summarize tax withheld

F) A) and D)
G) B) and D)

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C

An employer must pay the FUTA tax, which is ____ up to the first $7000 of the employee's income for a year, if employees' wages total more than $1500 in any quarter.


A) 12.5%
B) 10.5%
C) 6.2%
D) 4.2%
E) 1.8%

F) A) and B)
G) C) and E)

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If an employee feels that she was unjustly treated, the practice manager may need to oversee the ________ process when the employee complains.

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Which of the following summarizes the federal income and FICA taxes withheld from employees' paychecks?


A) Wage and Tax Statement
B) Employer's Quarterly Federal Tax Return
C) Federal Unemployment Tax Act
D) Employment Eligibility Verification
E) Employee's Withholding Allowance Certificate

F) B) and C)
G) B) and E)

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A person who depends on the employee for financial support is a(n) ________ of the employee and may be a spouse, child, or other family member.

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