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In an effort to make a patient feel at ease, you should never____.


A) use icebreakers
B) fail to maintain eye contact
C) call a patient "honey" or "sweetie"
D) ensure privacy
E) appear relaxed

F) D) and E)
G) B) and C)

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Which of the following does not apply to HIPAA requirements?


A) Patient consent is required to disclose protected information.
B) Health-care facilities must provide patients with a written notice of their privacy practices.
C) The medical assistant should be informed of available resources for resolving disputes.
D) Health-care facilities must inform patients, in writing, about disclosure of identifiable health information.
E) The patient's written authorization is required for disclosures not permitted by a hospital's privacy notice.

F) B) and C)
G) A) and E)

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The question "What would you do if you had chest pain?" represents which of the following methods of patient data collection?


A) Asking closed-ended questions
B) Asking open-ended questions
C) Asking hypothetical questions
D) Challenging the patient
E) Asking leading questions

F) A) and E)
G) A) and B)

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Conditions or problems are identified by a number throughout the record until the problem is resolved in _______ medical records.

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problem-or...

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A physical or psychological dependence on a substance is called a(n) ________.

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The use of alcohol, tobacco, recreational drugs, or other chemical substances is documented in the _______ history.

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social and...

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Which of the following applies to HIPAA requirements?


A) Patients should know the long-term costs of treatment choices.
B) Patients should know the identity of people involved in care.
C) Patients should be informed of available resources for resolving disputes.
D) Healthcare facilities must inform patients, in writing, about disclosure of identifiable health information.
E) To the extent permitted by law, patients may refuse treatment.

F) C) and E)
G) None of the above

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The physician's diagnosis or impression of the patient's problem is documented in the _______ section of the SOAP format.

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Asking the patient "What do you think about this?" allows the patient to evaluate the situation and form an opinion. This is an example of ____.


A) clarification
B) verbalization
C) reflection
D) hypothesizing
E) probing

F) C) and E)
G) A) and B)

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When an office uses _______ medical records, the records are accessible at any time and combine SOMR and POMR methods.

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The physician's diagnosis or impression of the patient's problem is the ____.


A) subjective data
B) assessment
C) objective data
D) plan of action
E) problem list

F) C) and E)
G) B) and D)

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Which of the following information would you place in the "P" section when using SOAP charting?


A) Physician's examination
B) Physician's diagnosis
C) Patient's chief complaint
D) Test results
E) Patient education

F) B) and C)
G) B) and E)

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Effective ________ means hearing what the patient says, thinking about it, and responding appropriately.

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Which of the following statements applies to HIPAA requirements?


A) Long-term costs of treatment choices must be explained to patients.
B) A privacy notice must be prominently posted within the hospital.
C) Patients should know the identity of people involved in care.
D) Patients should be informed of available resources for resolving disputes.
E) Reasonable continuity of care should be provided to patients.

F) B) and C)
G) C) and E)

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"Where would you like to begin?" is an example of which method of collecting patient data?


A) Challenging the patient
B) Asking hypothetical questions
C) Encouraging the patient to take the lead
D) Asking open-ended questions
E) Focusing on the patient

F) A) and B)
G) None of the above

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"White coat syndrome" is _______ related to seeing a physician.

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Which of the following are common effects of LSD?


A) Slowed thinking, slowed reflexes, slowed respiration, loss of anxiety
B) Grandiose feelings, hallucinations, mystical experiences, flashbacks
C) Decreased level of consciousness, detachment, drowsiness, impaired judgment
D) Altered mental status, confusion, paranoia,
E) Hyperactivity followed by exhaustion, insomnia, loss of appetite

F) A) and C)
G) A) and B)

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Asking the patient "Can you tell me more about your symptoms?" is which method of collecting patient data?


A) Asking closed-ended questions
B) Asking open-ended questions
C) Asking hypothetical questions
D) Encouraging patient to take the lead
E) Asking leading questions

F) A) and E)
G) B) and C)

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The question "Where would you like to begin?" represents which method of data collection?


A) Asking open-ended questions
B) Asking hypothetical questions
C) Mirroring the patient's responses
D) Encouraging the patient to evaluate his situation
E) Encouraging the patient to take the lead

F) A) and D)
G) B) and E)

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Which section of the health history form includes questions about and examination (by the practitioner) of all body functions?


A) Chief complaint
B) History of present illness
C) Past medical history
D) Review of systems
E) Social and occupational history

F) A) and D)
G) A) and C)

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