Question 1

A variation of shelf filing kept on rolling shelves that slide along permanent tracks in the floor is called ____.

Accepted Answer

A)   vertical files
B)   compactable files
C)   rotary circular files
D)   filing shelves
E)   lateral filesF) C) and D)
G) A) and B)

Question 2

Which of the following indicates that a file has been taken out of the filing system?

Accepted Answer

A)   File sorter
B)   Color-coding
C)   File guide
D)   Hanging file folder
E)   Out guideF) A) and B)
G) D) and E)

Question 3

The records ________ system refers to the way patient records are created, filed, and maintained.

Accepted Answer

management

Question 4

Indexing rules consider each part of a person's name or title as a(n) ________.

Accepted Answer

The answer of Indexing rules consider each part of a...

Question 5

How often should you check the office tickler file?

Accepted Answer

A)   Three times a day
B)   Daily
C)   Every other Friday
D)   Once a month
E)   Every three monthsF) A) and D)
G) A) and B)

Question 6

A(n) ________ file is a reminder file that helps a medical practice keep track of important appointments and dates and order supplies on time.

Accepted Answer

The answer of A(n) ________ file is a reminder file...

Question 7

A marker made of stiff material and used as a placeholder when someone takes a file out of the filing system is called a(n)  ____.

Accepted Answer

A)   out guide
B)   file label
C)   file guide
D)   file sorters.
E)   tabF) A) and E)
G) B) and E)

Question 8

Files kept in boxes or tubs must be stored ____.

Accepted Answer

A)   on the floor
B)   with the lids on
C)   within 18 inches of the ceiling
D)   in a secure room
E)   in the office areaF) A) and D)
G) A) and C)

Question 9

Two types of files that are good options when space is limited are ____.

Accepted Answer

A)   vertical and lateral
B)   compactable and horizontal
C)   rotary circular and compactable
D)   vertical and rotary circular
E)   rotary circular and horizontalF) C) and D)
G) B) and C)

Question 10

Which step in the filing process can be skipped when filing patient records that have previously been filed?

Accepted Answer

A)   Indexing
B)   Sorting
C)   Coding
D)   Storing
E)   InspectingF) A) and E)
G) None of the above

Question 11

Which of the following is used to hold patient records that will be returned to the files at the end of the day?

Accepted Answer

A)   File folders
B)   File guides
C)   Binders
D)   File labels
E)   File sortersF) A) and B)
G) All of the above

Question 12

Coding by ________ helps to distinguish files within a filing system, such as all patients who are on Medicare.

Accepted Answer

color

Question 13

Security drills ____.

Accepted Answer

A)   are required by TJC
B)   should not be performed during office hours
C)   are conducted when the inspectors are present
D)   keep staff aware of security risks
E)   can be performed instead of fire drillsF) A) and D)
G) C) and D)

Question 14

When patient records can be eliminated, they must be completely destroyed. This is accomplished by ________.

Accepted Answer

The answer of When patient records can be eliminated, they...

Question 15

For security reasons, only the physician and the office manager in your medical office have keys to the file room, where the patients' medical records are stored. The physician is at a medical conference for the next two days. This morning, when you arrive to open the office, the answering service tells you there is a message from the office manager saying that she will not be in today because a family emergency required her to fly to her daughter's house in another state last night. She did not leave instructions for how to access the files or a number at which she could be reached. What should you do?

Accepted Answer

A)   Cancel all patient appointments for the next two days
B)   Attempt to contact the physician for instructions
C)   Call security and ask them for advice
D)   Record all patient information on scraps of paper until the files can be accessed
E)   Call a meeting of all staff and ask for suggestionsF) C) and D)
G) A) and B)

Question 16

The most basic filing supply is the ____.

Accepted Answer

A)   out guide
B)   file sorter
C)   file folder
D)   file guide
E)   folder labelF) None of the above
G) B) and C)

Question 17

Some practices install ________ systems to help ensure office security after hours.

Accepted Answer

alarm

Question 18

If a file is misplaced, what can be done to reconstruct it?

Accepted Answer

A)   Duplicate all the information within the file
B)   Avoid putting a note in the file that it is a recollection of information
C)   Contact insurance companies, laboratories, and other providers for copies of original documents
D)   Avoid telling the physician or office staff that the file is lost
E)   Ask the patient to come to the office and record his memories of what was in the fileF) A) and B)
G) None of the above

Question 19

Horizontal filing cabinets are also called ____.

Accepted Answer

A)   vertical files
B)   compactable files
C)   rotary circular files
D)   filing shelves
E)   lateral filesF) A) and D)
G) C) and E)

Question 20

Putting an identifying mark or phrase on a document to ensure that it is placed in the correct file is called ____.

Accepted Answer

A)   sorting
B)   cross-referencing
C)   inspecting
D)   coding
E)   indexingF) A) and C)
G) A) and D)

Exam 15: Managing Medical Records

A variation of shelf filing kept on rolling shelves that slide along permanent tracks in the floor is called ____.

Correct Answer
verified

Which of the following indicates that a file has been taken out of the filing system?

Correct Answer
verified

The records ________ system refers to the way patient records are created, filed, and maintained.

Correct Answer
verified
management

Indexing rules consider each part of a person's name or title as a(n) ________.

Correct Answer
verified

How often should you check the office tickler file?

Correct Answer
verified

A(n) ________ file is a reminder file that helps a medical practice keep track of important appointments and dates and order supplies on time.

Correct Answer
verified

A marker made of stiff material and used as a placeholder when someone takes a file out of the filing system is called a(n) ____.

Correct Answer
verified

Files kept in boxes or tubs must be stored ____.

Correct Answer
verified

Two types of files that are good options when space is limited are ____.

Correct Answer
verified

Which step in the filing process can be skipped when filing patient records that have previously been filed?

Correct Answer
verified

Which of the following is used to hold patient records that will be returned to the files at the end of the day?

Correct Answer
verified

Coding by ________ helps to distinguish files within a filing system, such as all patients who are on Medicare.

Correct Answer
verified
color

Security drills ____.

Correct Answer
verified

When patient records can be eliminated, they must be completely destroyed. This is accomplished by ________.

Correct Answer
verified

Correct Answer
verified

The most basic filing supply is the ____.

Correct Answer
verified

Some practices install ________ systems to help ensure office security after hours.

Correct Answer
verified
alarm

If a file is misplaced, what can be done to reconstruct it?

Correct Answer
verified

Horizontal filing cabinets are also called ____.

Correct Answer
verified

Putting an identifying mark or phrase on a document to ensure that it is placed in the correct file is called ____.

Correct Answer
verified

Exam 15: Managing Medical Records

A variation of shelf filing kept on rolling shelves that slide along permanent tracks in the floor is called ____.

Correct AnswerverifiedShow Answer

Which of the following indicates that a file has been taken out of the filing system?

Correct AnswerverifiedShow Answer

The records ________ system refers to the way patient records are created, filed, and maintained.

Correct Answerverifiedmanagement

Indexing rules consider each part of a person's name or title as a(n) ________.

Correct AnswerverifiedShow Answer

How often should you check the office tickler file?

Correct AnswerverifiedShow Answer

A(n) ________ file is a reminder file that helps a medical practice keep track of important appointments and dates and order supplies on time.

Correct AnswerverifiedShow Answer

A marker made of stiff material and used as a placeholder when someone takes a file out of the filing system is called a(n) ____.

Correct AnswerverifiedShow Answer

Files kept in boxes or tubs must be stored ____.

Correct AnswerverifiedShow Answer

Two types of files that are good options when space is limited are ____.

Correct AnswerverifiedShow Answer

Which step in the filing process can be skipped when filing patient records that have previously been filed?

Correct AnswerverifiedShow Answer

Which of the following is used to hold patient records that will be returned to the files at the end of the day?

Correct AnswerverifiedShow Answer

Coding by ________ helps to distinguish files within a filing system, such as all patients who are on Medicare.

Correct Answerverifiedcolor

Security drills ____.

Correct AnswerverifiedShow Answer

When patient records can be eliminated, they must be completely destroyed. This is accomplished by ________.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The most basic filing supply is the ____.

Correct AnswerverifiedShow Answer

Some practices install ________ systems to help ensure office security after hours.

Correct Answerverifiedalarm

If a file is misplaced, what can be done to reconstruct it?

Correct AnswerverifiedShow Answer

Horizontal filing cabinets are also called ____.

Correct AnswerverifiedShow Answer

Putting an identifying mark or phrase on a document to ensure that it is placed in the correct file is called ____.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

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verified
management

Correct Answer
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verified

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verified

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verified

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verified
color

Correct Answer
verified

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verified

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verified

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verified
alarm

Correct Answer
verified

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verified

Correct Answer
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