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If Procter & Gamble (P&G) were to package a Gillette Fusion ProGlide Razor with its Gillette Fusion Hydragel, P&G would be engaged in


A) a BOGO deal.
B) product modification.
C) product bundling.
D) product repositioning.
E) product differentiation.

F) A) and E)
G) D) and E)

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Product packaging like the Pringles cylindrical package that minimizes breakage provides


A) functional benefits.
B) convenience.
C) communication benefits.
D) technology.
E) renewable resources.

F) None of the above
G) C) and D)

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A trademark is


A) any word, device (design, sound, shape or color) , or combination of these used to distinguish a seller's products or services.
B) the part of a brand that can be spoken.
C) the part of a brand that is a symbol or design and cannot be vocalized.
D) the commercial, legal name under which a company does business.
E) the identification that a firm has legally registered its brand name so the firm has its exclusive use, thereby preventing others from using it.

F) A) and B)
G) D) and E)

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Managers often use two special measures to help identify strong and weak market segments in order to provide direction for marketing efforts. These are the CDI and the BDI, which stand for


A) comprehensive demographic inventory and brand designation information.
B) consumer demographic index and buyer demographic inventory.
C) category development index and brand development index.
D) consumer development index and brand development inventory.
E) category development index and buyer development inventory.

F) A) and E)
G) B) and E)

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Though Justin's is most known for its nut butters and peanut butter cups, it has also released a cookbook titled Justin My Kitchen. The cookbook is an example of ________ for Justin's.


A) a brand extension
B) a product line extension
C) cannibalization
D) private branding
E) mixed branding

F) A) and C)
G) A) and B)

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  Figure 10-1 -Figure 10-1 above represents the stages of the product life cycle. What does the section of the graph labeled B represent? A)  introduction B)  maturity C)  growth D)  accelerated development E)  decline Figure 10-1 -Figure 10-1 above represents the stages of the product life cycle. What does the section of the graph labeled B represent?


A) introduction
B) maturity
C) growth
D) accelerated development
E) decline

F) B) and E)
G) All of the above

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A ________ product is a style of the times.


A) high-learning
B) low-learning
C) fashion
D) fad
E) substitute

F) A) and E)
G) A) and B)

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Cotton Incorporated is funded by cotton growers in the United States. It developed the "Cotton: The Fabric of Our Lives." advertising campaign as part of its mission "to ensure that cotton remains the first choice among consumers in apparel and home products." Because Cotton Incorporated promotes all cotton producers, it is stimulating ________ demand.


A) selective
B) generic
C) derived
D) primary
E) secondary

F) A) and B)
G) None of the above

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Many service businesses use off-peak pricing to manage variations in


A) costs of delivering service.
B) availability of advertising for a service.
C) profitability based on time of day or week.
D) demand for a service.
E) fixed equipment costs.

F) A) and C)
G) C) and E)

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When Coca-Cola promoted Coke as a morning beverage for those consumers who don't drink coffee, it used a ________ strategy.


A) product modification
B) brand modification
C) market-product extension
D) diversification
E) market modification

F) B) and E)
G) None of the above

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A branding strategy in which a company uses one name for all its products in a product class is referred to as


A) global branding.
B) public branding.
C) multibranding.
D) brand licensing.
E) multiproduct branding.

F) B) and E)
G) B) and D)

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A new exercise video contends that with one day of fasting and a one-hour period of intense cardiovascular exercise, the average individual can lose five pounds a week and be in peak health within six months of starting the program. ________ barriers could doom the new product to failure because the product's claims are not consistent with how consumers really behave.


A) Psychological
B) Social
C) Physical
D) Risk
E) Usage

F) B) and D)
G) D) and E)

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Product modification refers to a marketing strategy that


A) alters a product's characteristic, such as its quality, performance, or appearance, to increase its value to customers and to increase sales.
B) manages a product's life cycle to increase its use among existing customers, create new use situations, or find new customers.
C) tries to find new customers and convince users who abandoned it to purchase again.
D) drops the lowest producing market segment and replaces it with an entirely new one.
E) combines the lowest producing market segment into others to achieve marketing economies of scale.

F) A) and B)
G) C) and E)

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As product adopters in the diffusion of innovation, laggards


A) have a fear of debt and use neighbors and friends as information sources.
B) are skeptical and have below average social status.
C) are deliberate and use many informal social contacts.
D) are leaders in social settings and have a slightly above average education.
E) are venturesome, highly educated, and use multiple information sources.

F) C) and D)
G) None of the above

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Integrating the service component of the marketing mix with efforts to influence consumer demand is referred to as


A) customer experience management.
B) internal marketing.
C) product management.
D) capacity management.
E) seven Ps of services marketing.

F) B) and D)
G) A) and B)

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What are the five shapes that a product life cycle can take? For each type, describe (as an option, draw) its characteristics.

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The generalized product life cycle (PLC)...

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The appearance of competitors often signals the beginning of the ________ stage of the product life cycle.


A) decline
B) maturity
C) introduction
D) growth
E) harvest

F) D) and E)
G) None of the above

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A concept that describes the stages a product goes through in the marketplace-introduction, growth, maturity, and decline-is referred to as the


A) retail life cycle.
B) product life cycle.
C) marketing mix.
D) product growth cycle.
E) diffusion of product innovation.

F) None of the above
G) B) and E)

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If a firm's marketing dashboard displays a CDI of 80 for a consumer packaged good, such as Hawaiian Punch, this indicates which of the following?


A) a weak brand position in a segment
B) a strong brand position in a segment
C) above-average product category purchases by a market segment
D) below-average product category purchases by a market segment
E) There is not enough information to make any conclusions.

F) A) and D)
G) C) and D)

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Sales exhibit a downward trend throughout which stage of the product life cycle?


A) introduction
B) growth
C) maturity
D) decay
E) decline

F) A) and B)
G) A) and E)

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