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If you were responsible for marketing communications at a company that manufactures office supplies and had to provide product literature to be distributed in France, you would be wise to use ________, whereby you have someone translate your literature from American English into French, and then have a second fluent French speaker translate the French into American English.


A) back talk
B) back translation
C) double talk
D) double entendre
E) double indemnity

F) A) and C)
G) A) and E)

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All nations and regions of the world do not participate equally in world trade. World trade flows reflect


A) the influences of culture and language.
B) the differences among industries, countries, and regions.
C) interdependencies among industries, countries, and regions.
D) the challenges of currency and exchange imbalances.
E) the increasing importance of services verses products.

F) A) and E)
G) A) and B)

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One variation of licensing is referred to as


A) direct investment.
B) joint ventures.
C) direct exporting.
D) franchising.
E) dual adaptation.

F) None of the above
G) B) and D)

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Which of the following statements about the World Trade Organization (WTO) is most accurate?


A) The World Trade Organization is a temporary institution.
B) The 28 member countries of the WTO account for less than 40 percent of world trade.
C) The WTO sets rules governing trade between its members and the rest of the world.
D) The WTO uses panels of business professionals who can issue only nonbinding recommendations.
E) The WTO was formed by the major industrialized nations of the world.

F) A) and E)
G) A) and B)

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Based on a study of 6,500 teens in 26 countries, when asked what country had the most influence on their attitudes and purchase behavior, 54 percent of teens from the United States, 87 percent of those from Latin America, 80 percent of the Europeans, and 80 percent of those from Asia named


A) the United States.
B) Japan.
C) the United Kingdom.
D) France.
E) China.

F) None of the above
G) A) and D)

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A researcher studying the fact that in some nations black is a sign of mourning while in others white is a sign of mourning would be studying


A) semiotics.
B) semantics.
C) semaphorics.
D) cultural symbolism.
E) cultural linguistics.

F) All of the above
G) A) and E)

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Fluctuations in the ________ among the world's currencies have direct impact on the sales and profits made by global companies.


A) production costs
B) transportation
C) reciprocity
D) economic infrastructure
E) exchange rates

F) A) and C)
G) A) and E)

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As a firm changes its global market entry strategy from exporting to direct investment, all of the following increase except which?


A) marketing control
B) risk
C) divestiture
D) profit potential
E) financial commitment

F) A) and D)
G) C) and D)

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One advantage of direct investment when entering a new global market is that


A) intermediaries have the potential to harm the brand.
B) the firm entering the foreign market does not have to pay royalties to the government.
C) the company forgoes control over its product.
D) the firm gains and uses a better understanding of local market conditions.
E) this method is likely to provide the fewest subsidies from the host country's government.

F) B) and E)
G) A) and E)

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  Figure 6-2 -The question mark in Figure 6-2 leads to which of the following as a result of the imposition of tariffs and quotas? A)  an increase in world trade B)  a decrease in world trade C)  a limit on exports D)  a limit on imports E)  countertrade Figure 6-2 -The question mark in Figure 6-2 leads to which of the following as a result of the imposition of tariffs and quotas?


A) an increase in world trade
B) a decrease in world trade
C) a limit on exports
D) a limit on imports
E) countertrade

F) All of the above
G) A) and B)

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Which of the following is a disadvantage associated with licensing?


A) The licensee pays lower wages and sells at lower prices.
B) The licensor may create its own competition.
C) The foreign government dislikes it because it does not increase local employment.
D) This is the most expensive and risky method for global expansion.
E) The firm's brand does not get international exposure.

F) B) and C)
G) B) and D)

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A restriction placed on the amount of a product allowed to enter or leave a country is referred to as a


A) quota.
B) tariff.
C) WTO tax.
D) subsidy.
E) excise tax.

F) A) and D)
G) A) and C)

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Global marketing is affected by economic considerations. Identify the three steps that should be performed when scanning the global marketplace.

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A scan of the global marketplace should ...

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Companies that use ________ marketing strategy have as many different product variations, brand names, and advertising programs as countries in which they do business.


A) an ethnocentric
B) a multidomestic
C) a transnational
D) a global
E) an international

F) None of the above
G) B) and C)

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The U.S. motorcycle manufacturer Harley-Davidson uses intermediaries to sell its motorcycles in numerous nations outside the United States. Harley-Davidson uses


A) direct exporting.
B) licensing.
C) contract manufacturing.
D) indirect exporting.
E) foreign assembly.

F) A) and B)
G) B) and C)

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In Detroit, a woman came back from lunch to find a nasty note on her Toyota Camry about failing to support the American economy by purchasing a vehicle made by a Japanese brand. The person who left the note is exhibiting


A) cultural semiotics.
B) the trade feedback effect.
C) cultural ethnocentricity.
D) protectionism.
E) consumer ethnocentrism.

F) A) and C)
G) A) and B)

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Once a company has decided to enter the global marketplace, it must select a means of market entry. All of the following are the general options except


A) licensing.
B) exporting.
C) direct investment.
D) joint venture.
E) cooperative.

F) C) and D)
G) A) and D)

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3M Company executives were perplexed when the company's Scotch-Brite floor-cleaning product initially produced lukewarm sales in the Philippines. A Filipino employee explained that consumers generally clean floors by pushing coconut shells around with their feet. 3M changed the shape of the pad to a foot and sales soared. 3M changed its product in response to a Filipino


A) custom.
B) value.
C) demographic pattern.
D) belief.
E) idiosyncrasy.

F) A) and B)
G) A) and E)

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When a U.S. airplane manufacturer sells its airplanes to a company in Germany without using intermediaries, it is referred to as


A) direct exporting.
B) indirect exporting.
C) licensing.
D) foreign manufacturing.
E) foreign assembly.

F) A) and C)
G) A) and D)

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Tiffany & Co. knows that Japanese are superstitious about the number four. As a result, Tiffany sells its fine glassware and china in sets of five, not four, in Japan. Tiffany uses its knowledge of ________ to avoid connecting its products with the number four.


A) trademarks
B) visual icons
C) cultural symbols
D) brand names
E) ethnic emblems

F) A) and D)
G) B) and D)

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