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Marketing efforts to produce, promote, and reclaim environmentally sensitive products are referred to as


A) green marketing.
B) recycle marketing.
C) cause marketing.
D) environmental marketing.
E) recycling.

F) A) and B)
G) All of the above

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Projections show that the population is


A) growing rapidly in North America.
B) declining sharply in Australia.
C) decreasing in Africa.
D) increasing in India.
E) increasing in Eastern Europe.

F) B) and C)
G) A) and E)

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The legal concept of "let the buyer beware," which was pervasive in the American business culture before the 1960s, is referred to as


A) ad nauseum.
B) mea culpa.
C) quid pro quo.
D) Δ‡est la vie.
E) caveat emptor.

F) C) and D)
G) B) and C)

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Arrowhead brand Mountain Spring Water changed its bottle by reducing the size of its label by one-third, using 30 percent less plastic, and making the bottle more flexible for easier recycling. These efforts are part of the company's goal to engage in


A) sustainable development.
B) market development.
C) an oligopoly.
D) cause marketing.
E) environmental downsizing.

F) B) and E)
G) A) and B)

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A code of ethics refers to


A) a formal statement of moral and ethical business attitudes.
B) a formal statement of ethical principles and rules of conduct.
C) an informal guide of ethical principles that can guide challenging decisions.
D) the written, signed document stating the beliefs and values of each employee in a firm.
E) a firm's itemized list of business activities that are and are not consistent with the company's mission statement.

F) A) and C)
G) C) and D)

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Approximately what percentage of U.S. households has an annual income between $25,000 and $99,999?


A) 13
B) 28
C) 37
D) 42
E) 51

F) B) and C)
G) C) and D)

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Though registration under the Lanham Act provides important advantages to a trademark owner,


A) copyright protection is preferred for most branding in the United States.
B) foreign firms are not allowed to register.
C) it has resulted in an anticompetitive environment for domestic firms.
D) patent law is preferred for most branding in the United States.
E) it does not confer ownership.

F) B) and D)
G) B) and E)

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By 2030, the U.S. population is expected to exceed


A) 273 million.
B) 314 million.
C) 323 million.
D) 359 million.
E) 414 million.

F) A) and B)
G) A) and C)

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A recent study of business executives reported that ________ percent had witnessed ethically troubling behavior.


A) 7
B) 18
C) 25
D) 45
E) 63

F) C) and D)
G) A) and C)

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Paul Avery is a salesperson at the only Ford automobile dealership in Wausau, Wisconsin. However, there are several other auto dealerships in town, offering both domestic and foreign cars and trucks. Paul works hard to keep his customers satisfied because he knows that if his customers are unhappy, they can simply buy a car from one of the several other comparable dealers in Wausau. This marketing environment is an example of


A) pure competition.
B) monopolistic competition.
C) an oligopoly.
D) a monopoly.
E) marginal competition.

F) B) and E)
G) B) and D)

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Green marketing is


A) the purchasing of products from producers whose farming practices are Fair Trade certified.
B) the marketing efforts taken by new and smaller companies that lack both the experience and resources of their major competitors.
C) the marketing efforts to produce, promote, and reclaim environmentally sensitive products.
D) the marketing of products that have in no way been altered or reprocessed by artificial means.
E) the marketing of those products made exclusively from recycled materials.

F) B) and E)
G) A) and E)

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Any activity that uses electronic communication in the inventory, promotion, distribution, purchase, and exchange of products and services is referred to as


A) electronic commerce.
B) Internet barter.
C) intranet exchange.
D) electronic exchange.
E) extranet trade.

F) A) and C)
G) All of the above

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The restrictions that state and federal laws place on business with regard to the conduct of its activities are referred to as


A) jurisprudence.
B) competitive constraints.
C) barriers to entry.
D) restraints of trade.
E) regulation.

F) C) and D)
G) All of the above

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A Toyota dealership in British Columbia, Canada, donated $50 to the Make-A-Wish Foundation of Canada for each Toyota purchased during a particular month. This is an example of how a small business can engage in


A) philanthropic marketing.
B) cause marketing.
C) marketing altruism.
D) public relations marketing.
E) societal marketing.

F) B) and D)
G) C) and E)

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After paying high taxes and covering the costs of high expenses for necessities, if a consumer's ________ is still high, she may be able to take advantage of the luxurious vacation travel opportunities like staying at the Ritz Carlton in New York City's Central Park.


A) savings rate
B) gross income
C) taxes
D) discretionary income
E) disposable income

F) A) and E)
G) None of the above

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The clandestine collection of trade secrets or proprietary information about a company's competitors is referred to as


A) economic espionage.
B) industrial espionage.
C) marketplace espionage.
D) industrial surveillance.
E) patent infringement.

F) B) and D)
G) None of the above

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Cause marketing refers to


A) charitable contributions of a firm being tied directly to the customer revenues produced through the promotion of one of its products.
B) organizational efforts to improve the state of people, the planet, and profit simultaneously to achieve sustainable, long-term growth.
C) marketing services provided at little or no cost for the purpose of promoting or supporting a worthy cause.
D) marketing efforts to produce, promote, and reclaim environmentally sensitive products.
E) marketing actions that actually caused more good than was anticipated.

F) A) and E)
G) D) and E)

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A recent survey found that 79 percent of Internet and e-commerce companies take absolutely no social responsibility. Even more worrying is the finding that 75 percent of these Internet companies justify this omission on the grounds that they don't have any environmental or social impacts, while 55 percent said they didn't have time to think about these issues, and 50 percent said they didn't have the expertise to address them. Would these Internet-based companies benefit from acting more socially responsible? Explain your answer.

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Social responsibility encompasses profit...

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Regulation refers to


A) the restrictions that state and federal laws place on business with regard to the conduct of its activities.
B) constraints placed on businesses for activities that are legal but unethical.
C) society's values and standards that are enforceable in the courts.
D) requirements concerning which customers a firm may serve or not serve.
E) the moral principles and values that govern the actions and decisions of an individual or group.

F) All of the above
G) B) and E)

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LG recently introduced a "connected" refrigerator that can track food expiration dates and respond to voice commands. This is an example of a ________ change in the marketing environment.


A) regulatory
B) sociocultural
C) competitive
D) technological
E) marketing mix

F) B) and E)
G) A) and B)

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