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Strategic business units with a low share of high-growth markets that may require large cash injections just to maintain market share are referred to as


A) dogs.
B) cash cows.
C) question marks.
D) stars.
E) hogs.

F) None of the above
G) A) and B)

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The strategic marketing process


A) involves taking stock of where the firm or product has been recently, where it is now, and where it is headed in terms of the organization's marketing plans and the external forces and trends affecting it.
B) is a technique to quantify performance measures and growth targets to analyze its clients' strategic business units as though they were a collection of separate investments.
C) describes an organization's appraisal of its internal strengths and weaknesses and its external opportunities and threats.
D) is an approach whereby an organization allocates its marketing mix resources to reach its target markets.
E) seeks opportunities by finding the optimum balance between marketing efficiencies versus R&D-manufacturing efficiencies.

F) None of the above
G) B) and E)

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The detailed day-to-day operational decisions essential to the overall success of marketing strategies are referred to as


A) marketing plans.
B) marketing programs.
C) marketing tactics.
D) marketing strategies.
E) marketing procedures.

F) A) and C)
G) D) and E)

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The Boston Consulting Group uses ________ to quantify performance measures and growth targets to analyze its clients' strategic business units (SBUs) or offerings as though they were a collection of separate investments.


A) target marketing
B) synergy analysis
C) market-product grids
D) business portfolio analysis
E) diversification analysis

F) A) and E)
G) B) and E)

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Identify and explain each of the four market-product strategies represented by each quadrant in the diversification analysis matrix.

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There are four market-product strategies...

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A subsidiary, division, or unit of an organization that markets a set of related offerings to a clearly defined group of customers is referred to as a


A) strategic business unit.
B) strategic industry level.
C) private corporation.
D) product grouping.
E) marketing department.

F) B) and E)
G) A) and B)

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Product development refers to the marketing strategy of


A) increasing sales of current products in current markets.
B) selling current products to new markets.
C) selling new products to new markets.
D) selling new products to current markets.
E) selling the same brands in both current and new markets.

F) A) and E)
G) A) and B)

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Those characteristics of a product that make it superior to competitive substitutes are referred to as


A) core benefit propositions.
B) marketing mix elements.
C) points of difference.
D) marketing attributes.
E) product protocols.

F) C) and E)
G) B) and D)

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In recent years, many large firms have changed the title of the head of marketing from vice president of marketing to


A) chief executive officer.
B) corporate marketing official.
C) coordinating marketing officer.
D) chief marketing officer.
E) corporate marketing executive.

F) D) and E)
G) A) and B)

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Hasbro is a more than $4 billion global toy company that prides itself on donating to organizations that help children, since this group and their parents comprise the target market for its business. This is an example of a


A) unit sales goal.
B) market share goal.
C) social responsibility goal.
D) sales revenue goal.
E) customer satisfaction goal.

F) A) and E)
G) A) and D)

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The ratio of sales revenue of the firm to the total sales revenue of all firms in the industry, including the firm itself, is referred to as


A) a sales proportionality.
B) a marketing metric.
C) an industry potential.
D) a contribution margin.
E) a market share.

F) B) and C)
G) A) and D)

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With the arrival of tablet devices, such as Apple's iPad in 2010, growth in the global PC industry slowed considerably and actually saw negative growth by 2015. If a firm offering a range of PCs had slightly increased its global unit market share of PC sales from 10 to 12 percent but still was not the industry leader, the company should be concerned that this product is a


A) question mark.
B) star.
C) hedgehog.
D) cash cow.
E) dog.

F) A) and D)
G) A) and C)

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Part of the growth strategy for Yum! Brands, the parent company of KFC, Pizza Hut, and Taco Bell, is expansion of its current fast-food businesses into untapped international markets, such as China, Russia, and India. This type of expansion would be a ________ strategy.


A) product development
B) market penetration
C) diversification
D) market development
E) market saturation

F) C) and E)
G) C) and D)

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The philosophical reason for an organization's existence is referred to as its organizational


A) strategy.
B) direction.
C) foundation.
D) goal.
E) business.

F) A) and D)
G) All of the above

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The goal of a SWOT analysis is to


A) identify market research questions in order to develop new products for new market segments.
B) determine how raises, bonuses, and dividends will be paid.
C) reorganize the firm's marketing department.
D) identify the critical strategy-related factors that can impact the firm.
E) fairly allocate governmental resources and financial aid across the industry.

F) C) and D)
G) A) and D)

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  Figure 2-1 -In Figure 2-1, D represents the ________ of an organization that is comprised of individual departments. A)  strategic business unit level B)  functional level C)  corporate level D)  board of directors E)  CMO Figure 2-1 -In Figure 2-1, D represents the ________ of an organization that is comprised of individual departments.


A) strategic business unit level
B) functional level
C) corporate level
D) board of directors
E) CMO

F) A) and E)
G) B) and C)

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The highest-ranking person in an organization who oversees the organization's daily operations and spearheads its strategy planning efforts is often referred to as


A) the corporate executive overseer.
B) the chief executive officer.
C) the corporate executive official.
D) the chief marketing officer.
E) the coordinating executive official.

F) D) and E)
G) A) and D)

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In 25 words or less, write a mission statement for a local community college.

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By understanding its core values, an org...

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An organizational foundation


A) specifies the organization's goals.
B) defines the business that the organization is in.
C) empowers stakeholders to have a voice in the strategic marketing process.
D) is the organization's philosophical reason for being-why it exists.
E) is the company, its product, and its customers.

F) All of the above
G) A) and B)

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Rooted in its history and its leadership by Mark Zuckerberg, the ________ at Facebook are: be bold, focus on impact, move fast, be open, and build social value.


A) sustainability doctrines
B) goals and objectives
C) core values
D) moral imperatives
E) functional strategies

F) A) and C)
G) None of the above

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