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A worker-machine chart can help identify nonproductive parts of a process.

A) True
B) False

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The manager of Lawn and Garden Services would like to estimate the proportion of her employees' time spent performing various gardening and lawn care activities. She has made 400 random observations of a typical worker, with the following results: The manager of Lawn and Garden Services would like to estimate the proportion of her employees' time spent performing various gardening and lawn care activities. She has made 400 random observations of a typical worker, with the following results:   What is the most likely true proportion of time spent mowing? A) 0 B) 0.1 C) 0.2 D) 0.5 E) 1 What is the most likely true proportion of time spent mowing?


A) 0
B) 0.1
C) 0.2
D) 0.5
E) 1

F) A) and E)
G) B) and E)

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Which of the following can affect the ways in which learning curves may be applied?


A) negotiated purchasing
B) pricing new products
C) operations management
D) flexible manufacturing
E) budgeting

F) A) and D)
G) A) and C)

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The methods analysis chart that describes the portions of a work cycle during which an operator and equipment are busy or idle is a:


A) flow process chart.
B) worker-machine chart.
C) gang process chart.
D) simultaneous-motion chart.
E) time/efficiency chart.

F) B) and E)
G) C) and D)

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One therblig is the equivalent of 1 hour of sustained work by one average person.

A) True
B) False

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Which of the following is not characteristic of time-based compensation plans?


A) stable labor costs
B) easier to administer than output-based plans
C) stable pay for workers
D) simpler wage computations than output-based plans
E) lower cost per unit than output-based plans

F) C) and E)
G) A) and E)

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A methods and measurements analyst for Timepiece, Inc., needs to develop a time standard for the task of attaching a watch to a wristband. In a preliminary study, he observed one of his workers perform this task five times, with the following results: A methods and measurements analyst for Timepiece, Inc., needs to develop a time standard for the task of attaching a watch to a wristband. In a preliminary study, he observed one of his workers perform this task five times, with the following results:   How many observations should be made if he wants to be 95.44 percent confident that the maximum error in the observed time is 1 second? Assume that the standard deviation of the task time is 5 seconds. A) 5 B) 10 C) 25 D) 100 E) 121 How many observations should be made if he wants to be 95.44 percent confident that the maximum error in the observed time is 1 second? Assume that the standard deviation of the task time is 5 seconds.


A) 5
B) 10
C) 25
D) 100
E) 121

F) None of the above
G) B) and D)

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To which worker would learning curves be most applicable?


A) bus driver
B) printing press operator
C) assembly-line worker
D) auto service mechanic
E) baker or cook

F) B) and E)
G) C) and D)

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Learning curves are mostly relevant for complex, new activities that have not been done often.

A) True
B) False

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To which of the following challenges are learning curves important considerations?


A) capacity planning
B) product designs
C) process layouts
D) output-based compensation
E) demand forecasting

F) C) and E)
G) A) and B)

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Negotiated purchasing results in lower unit costs for smaller quantities.

A) True
B) False

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Determining the number of cycles to observe is an element of:


A) stopwatch time study.
B) standard elemental times.
C) predetermined time standards.
D) work sampling.
E) MTM tables.

F) C) and D)
G) A) and E)

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Methods analysis is more likely to lead to a relatively easy and successful implementation of an improved method if workers have been consulted throughout the process than if the analyst assumed sole responsibility for the development of the improved method.

A) True
B) False

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In calculating standard times, allowance percentages normally would consider all of the following except:


A) noise levels.
B) monotony.
C) personal phone calls.
D) weight lifted.
E) restroom allowances.

F) D) and E)
G) B) and C)

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A manager wants to analyze the learning curve associated with producing one of his company's products. Accordingly, he has gathered the following data: A manager wants to analyze the learning curve associated with producing one of his company's products. Accordingly, he has gathered the following data:   Approximately how long will it take to produce the fifth through tenth units? A) 15 hours B) 16 hours C) 18 hours D) 20 hours E) 21 hours Approximately how long will it take to produce the fifth through tenth units?


A) 15 hours
B) 16 hours
C) 18 hours
D) 20 hours
E) 21 hours

F) All of the above
G) A) and D)

Correct Answer

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Motivation influences quality and productivity, but not the work environment.

A) True
B) False

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A behavioral approach to job design that increases responsibility for planning and coordinating tasks is job:


A) enlargement.
B) rotation.
C) enrichment.
D) involvement.
E) enhancement.

F) B) and E)
G) A) and B)

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A job has an 80 percent learning curve. If the first unit took 40 hours to complete, the fourth unit should take roughly how many hours?


A) 20
B) 25
C) 31
D) 35
E) 40

F) B) and E)
G) B) and D)

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For an 80 percent learning curve, if the first unit requires 10 hours, the second unit will require 8 hours and the third 6.4 hours.

A) True
B) False

Correct Answer

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The symbols for operation, storage, transportation, inspection, and delay would usually be found on which type of chart?


A) flow process
B) Gantt
C) simultaneous motion
D) worker-machine
E) delay analysis

F) B) and D)
G) None of the above

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