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There are four resources and four jobs to be done. Assume there must be one-to-one matching between jobs and resources. The time required for each resource to do each job is as follows: There are four resources and four jobs to be done. Assume there must be one-to-one matching between jobs and resources. The time required for each resource to do each job is as follows:   After the row reduction, what is the resulting entry in the new table for assigning resource 4 to Job D? A) 0 hours B) 2 hours C) 3 hours D) 6 hours E) 9 hours After the row reduction, what is the resulting entry in the new table for assigning resource 4 to Job D?


A) 0 hours
B) 2 hours
C) 3 hours
D) 6 hours
E) 9 hours

F) D) and E)
G) A) and B)

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Infinite loading and finite loading are two major approaches used to load work centers.

A) True
B) False

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The EDD priority rule usually does well with regard to


A) cost.
B) lateness.
C) overtime.
D) waste.
E) makespan.

F) A) and E)
G) C) and E)

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Bottlenecks in service systems may shift with the passage of time, so that different operations become bottleneck operations at different times.

A) True
B) False

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Which of the following is least likely to be a source of disruption that results in less than the desired output in a high-volume system?


A) equipment failures
B) material shortages
C) accidents
D) worker absences
E) demand variability

F) B) and E)
G) A) and B)

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The elimination of idle time on both bottleneck and non-bottleneck operations must be accomplished to optimize output.

A) True
B) False

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The priority rule where jobs are processed according to the smallest ratio of time remaining to due date to processing time is


A) CR.
B) EEDD.
C) FCFS.
D) S/O.
E) SPT.

F) C) and D)
G) A) and B)

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There are four resources and four jobs to be done. Assume there must be one-to-one matching between jobs and resources. The time required for each resource to do each job is as follows: There are four resources and four jobs to be done. Assume there must be one-to-one matching between jobs and resources. The time required for each resource to do each job is as follows:   What is the optimal assignment of resources to jobs? A) 1 to A; 2 to C; 3 to B; 4 to D B) 1 to B; 2 to D; 3 to C; 4 to A C) 1 to C; 2 to B; 3 to A; 4 to D D) 1 to D; 2 to B; 3 to C; 4 to A E) 1 to A; 2 to C; 3 to D; 4 to B What is the optimal assignment of resources to jobs?


A) 1 to A; 2 to C; 3 to B; 4 to D
B) 1 to B; 2 to D; 3 to C; 4 to A
C) 1 to C; 2 to B; 3 to A; 4 to D
D) 1 to D; 2 to B; 3 to C; 4 to A
E) 1 to A; 2 to C; 3 to D; 4 to B

F) B) and E)
G) None of the above

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A scheduling rule used for sequencing jobs through two work centers such that makespan is minimized is


A) critical ratio rule.
B) Johnson's rule.
C) slack per operation rule.
D) shortest processing time rule.
E) Pareto rule.

F) A) and B)
G) C) and E)

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Which of the following is not usually a characteristic of successful high-volume systems?


A) smooth workflow through the system
B) customized output
C) rapid repair of breakdowns
D) minimal quality problems
E) reliable supply schedules

F) C) and E)
G) All of the above

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Input/output (I/O)control refers to monitoring the productivity changes since productivity is determined by the ratio of output to input.

A) True
B) False

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Which of the following is critical to effective yield management?


A) one-price pricing
B) forecasting
C) capacity flexibility
D) constant demand
E) trained service personnel

F) D) and E)
G) A) and E)

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Which of the following is not an assumption of priority rules?


A) The set of jobs is known: no new jobs arrive after processing begins.
B) Setup time is independent of processing sequence.
C) Finite loading is assumed.
D) Processing times are deterministic.
E) No machine breakdowns are assumed.

F) C) and D)
G) A) and C)

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Primary considerations in scheduling high-volume systems involve: (I) coordinating the flow of inputs. (II) overcoming the disruptions to planned outputs. (III) assigning workers to work centers.


A) I and III
B) I and II
C) II and III
D) I, II, and III
E) II only

F) A) and B)
G) A) and D)

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Scheduling in service systems may involve scheduling: (I) the workforce. (II) the equipment. (III) customers.


A) II only
B) I and II only
C) II and III only
D) I and III only
E) I, II, and III

F) A) and D)
G) C) and D)

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A work center can be a: (I) machine. (II) group of machines. (III) department. (IV) a part used to produce a product.


A) I, II, and III only
B) II and IV only
C) II and III only
D) I and III only
E) I, II, III, and IV

F) None of the above
G) A) and D)

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There are four resources and four jobs to be done. Assume there must be one-to-one matching between jobs and resources. The time required for each resource to do each job is as follows: There are four resources and four jobs to be done. Assume there must be one-to-one matching between jobs and resources. The time required for each resource to do each job is as follows:   After the row and column reductions, what is the resulting entry in the new table for assigning resource 4 to job D? A) 0 hours B) 2 hours C) 3 hours D) 6 hours E) 9 hours After the row and column reductions, what is the resulting entry in the new table for assigning resource 4 to job D?


A) 0 hours
B) 2 hours
C) 3 hours
D) 6 hours
E) 9 hours

F) A) and C)
G) A) and E)

Correct Answer

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There are four resources and four jobs to be done. Assume there must be one-to-one matching between jobs and resources. The time required for each resource to do each job is as follows: There are four resources and four jobs to be done. Assume there must be one-to-one matching between jobs and resources. The time required for each resource to do each job is as follows:   After the row and column reductions, what is the minimum number of lines needed to cover all of the zeroes? A) 0 lines B) 1 line C) 2 lines D) 3 lines E) 4 lines After the row and column reductions, what is the minimum number of lines needed to cover all of the zeroes?


A) 0 lines
B) 1 line
C) 2 lines
D) 3 lines
E) 4 lines

F) A) and C)
G) A) and D)

Correct Answer

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Eva, the owner of Eva's Second Time Around Wedding Dresses, currently has five dresses to be altered, shown in the order in which they arrived: Eva, the owner of Eva's Second Time Around Wedding Dresses, currently has five dresses to be altered, shown in the order in which they arrived:   If Eva uses the earliest due date first (EDD) priority rule to schedule these jobs, what will be the average job tardiness? A) 2 hours B) 2.2 hours C) 2.33 hours D) 2.4 hours E) 3 hours If Eva uses the earliest due date first (EDD) priority rule to schedule these jobs, what will be the average job tardiness?


A) 2 hours
B) 2.2 hours
C) 2.33 hours
D) 2.4 hours
E) 3 hours

F) All of the above
G) D) and E)

Correct Answer

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Organizations with fixed, perishable capacity can benefit from


A) yield management.
B) price increases.
C) constraints.
D) suboptimization.
E) waiting lines.

F) A) and D)
G) A) and C)

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