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Lean systems often use layouts that are based on multiple manufacturing cells.

A) True
B) False

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"Autonomation" indicates that the firm is attempting to reduce its dependence on automated equipment.

A) True
B) False

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Preventive maintenance is generally scheduled on the basis of


A) planned inspections.
B) passage of time.
C) number of operating hours.
D) all of the choices.
E) none of the choices.

F) A) and D)
G) A) and E)

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In a lean environment, anything not essential to the product or process is viewed as waste.

A) True
B) False

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The approaches used in lean systems to deal with quality include(I) designing quality into products and processes(II) insisting vendors provide high-quality materials(III) expecting workers to be involved in continuous improvement(IV) training workers in statistical process control(V) 100 percent inspection of raw materials, work-in-process, and finished goods


A) only I
B) only I and II
C) only III and IV
D) only I, II, III, and IV
E) I, II, III, IV, and V

F) C) and E)
G) A) and D)

Correct Answer

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A reactive approach to maintenance is _____ maintenance.


A) planned
B) breakdown
C) proactive
D) predictive
E) preventive

F) C) and D)
G) A) and B)

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Lean operations reduce the number of suppliers the organizationworks with by limiting contacts to two tiers of suppliers.

A) True
B) False

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The goal of maintenance is to maintain the productive system in good working order while minimizing or eliminating the cost of preventive maintenance.

A) True
B) False

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The small lot-sizing policy works well in a situation where both holding costs and setup costs are high.

A) True
B) False

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The four building blocks of lean operations are: product design, process design, personnel/organizational elements, and manufacturing planning and control.

A) True
B) False

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One basis for scheduling preventive maintenance is passage of time.

A) True
B) False

Correct Answer

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When lean is used in the context of services, which of the following is most often the focus?


A) the labor content of the service
B) the time needed to perform a service
C) the inventory tied up in the service
D) the equipment used in the service
E) suppliers of inputs to the service

F) All of the above
G) A) and D)

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The goal of maintenance is to maintain the productive system in good working order while minimizing


A) total preventive maintenance costs.
B) total breakdown maintenance costs.
C) total maintenance costs.
D) the difference between preventive and breakdown costs.
E) the ratio of breakdown to preventive maintenance costs.

F) C) and D)
G) D) and E)

Correct Answer

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A lean-systems method of asking questions about a process is the __________ approach.


A) jidoka
B) 3 kanban
C) heijunka
D) 2 kaizen
E) 5W2H

F) None of the above
G) C) and D)

Correct Answer

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Attempting to determine when preventive maintenance activities should be performed is called


A) breakdown maintenance.
B) forecastive maintenance.
C) preventive maintenance.
D) predictive maintenance.
E) corrective maintenance.

F) B) and E)
G) D) and E)

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Ideally, preventive maintenance will be performed


A) after a planned inspection.
B) after the passage of a specified period of time.
C) after a predetermined number of operating hours.
D) just prior to the start of the workday.
E) just prior to a breakdown or failure.

F) A) and E)
G) A) and D)

Correct Answer

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In the lean philosophy, producinglarge lot sizes reduces waste.

A) True
B) False

Correct Answer

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Which of the following contributes to the competitive advantage enjoyed by service firms using lean concepts?


A) backup employees to cover for absenteeism
B) one hundred percent inspection to remove defects
C) dedicated equipment to reduce unit costs
D) safety stocks to prevent stockouts
E) greater flexibility to cope with change

F) C) and E)
G) A) and D)

Correct Answer

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Which of the following questions is not answered by value stream mapping?


A) Where does waste occur?
B) Which processes have to deal with the most variability?
C) Where are the best opportunities to extract more value from customers?
D) Where are process bottlenecks?
E) Where do errors occur?

F) C) and D)
G) All of the above

Correct Answer

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Although inventories are maintained, the goal of lean operations is to minimize safety stock.

A) True
B) False

Correct Answer

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