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Exam 6: Leadership and Managing a Business

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Question 71

Multiple Choice

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Jessica is hired to keep the books and pay the bills for a small company.She provides a(n) ____ resource for the firm.

A) financial
B) informational
C) Human
D) Capital
E) material

F) B) and D)
G) A) and E)

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Question 72

Multiple Choice

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Michael Dell is the CEO of Dell, a large computer manufacturer.He started the company himself, building and selling computers during college.Although he does not frequently use these skills now, it is likely that he has good ____ skills.

A) conceptual
B) interpersonal
C) employee
D) administrative
E) Technical

F) B) and D)
G) A) and E)

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Question 73

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What is a disadvantage associated with the participative style of leadership?

Although Frank is not in top management, he is charismatic and well-liked by others in his organisation.Other employees often look to Frank to see how he reacts to new policies implemented by top management, and they follow his lead.Frank has ____ leadership in his organisation.

The investment decisions of many traders on Wall Street in the early 2000s led to the downfall of several investment companies, demonstrating that employee goals were not aligned with company goals.This indicates a failure of which basic managerial function?

A timeline for a strategic plan can be as long as 10 years.However, the timeline for a strategic plan for a company is generally

McDonald's prides itself on its efficiency and value in delivering a product in a very short time.These characteristics can best be defined as McDonald's

The primary functions a manager performs include planning, solving problems, leading and motivating, and controlling.

Jack is reviewing the recently implemented sales strategy the company developed and considering whether or not the company made the right decision.Jack is in the ____ stage of the managerial decision-making process.

Specific skills needed to accomplish specialised activities such as drafting and welding are known as ____ skills.

Alvero Dominguez recently has been named to head a major manufacturing plant at Dow Chemical.The plant has had significant increases in inventory and declines in net income over the past two years.Alvero's task is to eliminate the excess inventory and return the plant to its previous level of profitability.To begin solving this problem, Alvero invites suggestions from line workers, gathers managers from various levels of the plant to brainstorm, and talks with experts in the field of operations management.This step in the managerial decision-making process is known as

As a manager carries out his or her functions, the first step is to control, the second is to organise, and the third is to plan.

Specific statements detailing what the organisation intends to accomplish over a short period of time are called

Ophelia Sawyer discovered problems in coordinating the work flow going from her department to marketing.To solve the problem, she identified some situations that needed correction and asked employees to submit their suggestions for improvement.After their suggestions were summarised, the employees selected one for implementation.Next, a supervisor was given responsibility and authority to oversee implementation and to keep Ophelia informed.Ophelia's actions exhibit the ____ leadership style.

Middle managers occupy the management level that falls between the operating employees and first-line managers.

Managerial decision making involves a four-step process that begins with generating alternatives and ends with selecting an alternative.

A plan that outlines alternative courses of action is called a(n) ____ plan.

If Kmart states that it is going to spend €100 million in advertising in the upcoming year to help increase its market share, it is explaining part of its ____ plan.

Certain techniques can help generate creative alternatives, but those techniques do not include brainstorming.

Management can achieve its goals by coordinating what four types of resources?