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Once a website is established, a firm must manage the site or pay a hosting service to guarantee user accessibility.

A) True
B) False

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Tired of slow response times, Tavin Louton believes that the increased cost will be worth it because ____ will provide her with a faster Internet connection.


A) database technology
B) information technology
C) broadband technology
D) enhanced information technology
E) speed technology

F) A) and D)
G) C) and D)

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C

A business model represents a ____ in a business situation.


A) group of common characteristics and behaviors
B) shared focus on customers
C) shared focus on suppliers
D) shared focus on profits
E) group of shared values

F) B) and D)
G) C) and E)

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Decision support systems and executive information systems can both help people make smarter decisions.

A) True
B) False

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Information rules emerge when business research confirms the same results each time it studies the same or a similar set of circumstances.

A) True
B) False

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A diagram that represents several items of information in a manner that facilitates comparison is called _____.


A) media
B) a promotional piece
C) a design
D) a visual display
E) None of these answers are correct

F) A) and D)
G) B) and D)

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Beth is responsible for creating a monthly newsletter for her company, EasyPayDay, that is sent out to all of the payroll company's customers, investors, and employees.For a professional-looking newsletter, Beth should use a ____ program.


A) word processing
B) communication
C) database management
D) graphics
E) desktop publishing

F) None of the above
G) A) and B)

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Academic Standard, Inc.(ASI) Academic Standard, Inc., sells its products through the Internet.Amanda is one of the biggest buyers of the company's products for her business.Susan, who is Amanda's sales representative, recently suggested that ASI classify Amanda as a preferred customer. Although ASI has been successful in the past, the company recently encountered the problem of high production costs.Jonathan, a veteran employee of the company, suggested to senior management that certain aspects of production may need to be handled by other, more efficient companies.Jonathan also suggested that the company might want to create a physical store to possibly increase its visibility and potential profits.He explained many disadvantages of operating solely through the Internet. -Refer to Academic Standard, Inc.Academic Standard can be classified as a(n) _____.


A) service business
B) e-business
C) i-business
D) textbook business
E) nonbusiness entity

F) C) and D)
G) All of the above

Correct Answer

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A key advantage of the Internet is that it allows the customer to interact with the firm through e-business activities.

A) True
B) False

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Human resources managers need management information in all except which of the following areas?


A) wage levels and benefits packages
B) financial ratios
C) employment practices legislation
D) union activities
E) the firm's growth plans

F) B) and E)
G) A) and D)

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B

Gap.com, the clothier's online site, focuses on conducting business with individual customers.This represents a ____ model.


A) B2B
B) C2C
C) manufacturer
D) distributive
E) B2C

F) All of the above
G) B) and C)

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To determine if it makes sense for managers and employees to use the Internet to solve problems, firms use _____.


A) cost/benefit analysis
B) economic analysis
C) profit determinants
D) accounting ratios
E) financial analysis

F) B) and E)
G) None of the above

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Which of the following statements is incorrect?


A) An MIS must be tailored to the needs of the organization it serves.
B) When some firms install an MIS, they tend to save on initial costs and choose a system that is too small.
C) Because of improvements in MIS systems, most experts recommend the same basic system for both small and large firms.
D) When it comes to a management information system, unused capacity and complexity do nothing but increase the cost of owning and operating the system.
E) Today, most business organizations expect much from their management information systems.

F) B) and C)
G) A) and D)

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What are the two principal sources of data for a businessperson? From which source would you expect the data to be more accurate? More expensive? More easily obtained?

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In order to present verbal or numerical information in columns and rows, Sandra Waters must use a _____.


A) pie diagram
B) bar chart
C) tabular display
D) chart program
E) presentation matrix

F) C) and D)
G) All of the above

Correct Answer

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A group of two or more computers linked together is called a ____ network.


A) knowledge
B) computer
C) database
D) technology
E) data application

F) A) and B)
G) All of the above

Correct Answer

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A software program that facilitates the management of large projects among geographically dispersed employees is a ____ program.


A) desktop management
B) spreadsheet
C) database management
D) graphical design
E) groupware

F) C) and E)
G) A) and B)

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Which of the following statements is true?


A) You must pay a fee in order to use a computer protocol.
B) Today, standardization is not necessary for one computer to talk with other computers.
C) HHP stands for highlighted topic transmission program.
D) Internet standards are necessary for one computer to communicate with other computers.
E) Today, there is one company that controls the computer protocols and, therefore, controls the Internet.

F) A) and C)
G) A) and B)

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D

Computers and software belong to which of the following specialized e-business resources?


A) human
B) financial
C) material
D) informational
E) digital

F) A) and D)
G) C) and D)

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Most data gathered for an MIS come from _____.


A) customers
B) bankers
C) external sources
D) internal sources
E) information obtained from data firms

F) B) and C)
G) A) and E)

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