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Question 51

True/False

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After a job interview, you should always send a thank-you note, e-mail, or letter.

A) True
B) False

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Question 52

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Businesses use wikis to ​

A) ​facilitate feedback from employees before and after meetings.
B) ​share information between corporate headquarters and satellite offices.
C) ​collect and disseminate information to large audiences.
D) ​Businesses use wikis for all these reasons.

E) B) and D)
F) A) and D)

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Question 53

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A wiki is a website with journal entries on any imaginable topic usually written by one person.

Revise the following sentence to demonstrate direct, concise language: This is to inform you that due to the fact that health care costs are rising, there is a new employee wellness program that will be offered starting on May 1.

The most common type of hiring or placement interview is the panel interview.

Businesses now use social media sites to recruit employees.

What is the best advice to follow when using texting or instant messaging (IM) in the workplace?

Shipping Clerk Christina included this sentence in her message to a customer: Pertaining to your returns, we must verify the shipping numbers and lot codes of all outstanding merchandise prior to issuance of a refund. This sentence is an example of

What kind of sentence reveals the main idea of a paragraph?

Tables are the most frequently used type of graphic in business reports.

Bethany must write a formal business report and reveal the results of a year-long study on employee wellness at each of her company's five locations. What type of organizational pattern should she use?

Rational appeals are associated with reason and intellect, while emotional appeals relate to status, ego, and sensual feelings.

Identify two ways to use electronic media professionally in the workplace.

It takes skilled persuasion techniques to get most businesses to make adjustments promptly.

The most important dimension of culture​ is

Which of the following statements about social networking in the workplace is most accurate?

Which of the following is a psychological barrier to effective listening?

List and explain  two techniques provided in Ch. 1 to improve your chance of being understood when writing to someone from a different culture.

Kevin is being interviewed by a group of people who will be his supervisors and colleagues if he is hired, and they are taking turns asking him questions. What type of interview is this?

Business reports vary in length, purpose, and delivery format.